EZCORP(EZPW) - 2020 Q4 - Annual Report
EZCORPEZCORP(US:EZPW)2020-12-14 22:13

Operations and Locations - As of September 30, 2020, EZCORP operated a total of 1,005 locations, including 505 in the U.S., 368 in Mexico, and 132 in Guatemala, El Salvador, Honduras, and Peru[10]. - The company closed its CASHMAX financial services stores in Canada as part of a review of growth strategies and cost optimization initiatives[32]. - EZCORP aims to grow its number of locations through new openings and acquisitions in both Latin America and the U.S.[43]. - In fiscal 2020, the company opened 23 new stores in Latin America, increasing its total to 500 stores, which now represent 50% of its total pawn stores[44]. - As of September 30, 2020, over 60% of the company's U.S. pawn stores were located in Texas (43%) and Florida (19%), significantly impacting revenues and profitability[86]. - As of September 30, 2020, the company operated a total of 1,005 stores, with 505 located in the U.S. and 500 in Latin America[148]. Financial Performance - Total revenues for fiscal year 2020 were $822.8 million, a decrease from $847.2 million in 2019[159]. - Net revenues for fiscal year 2020 were $449.2 million, down from $494.4 million in 2019, reflecting a decline of approximately 9.1%[159]. - Pawn loan balances decreased by $51.1 million (32%) in U.S. Pawn and $16.7 million (40%) in Latin America Pawn compared to the prior year[165]. - The company recorded a goodwill impairment charge of $41.3 million in the second quarter of fiscal 2020 due to lower future cash flow forecasts[166]. - Cash balance increased to $312.6 million at the end of fiscal 2020, supported by increased merchandise sales and liquidity initiatives[165]. - The company has a long-term debt of $251.0 million as of September 30, 2020, compared to $238.4 million in 2019[160]. - The company incurred operating losses in Q4 of fiscal 2020 due to the COVID-19 pandemic and expects these losses to continue into fiscal 2021[77]. - Net revenues for fiscal 2020 were $449.2 million, a decrease of 9% compared to $494.4 million in fiscal 2019, primarily due to a 17% decline in pawn service charges[176]. - Pawn loans outstanding decreased by 34% during fiscal 2020, reflecting lower loan demand and increased loan redemptions related to federal economic stimulus measures[176]. Revenue Sources - The closing pawn loan principal balance was $131.3 million, with pawn service charges accounting for approximately 33% of total revenues and 61% of net revenues in fiscal 2020[24]. - Pawn service charges represented 63% of net revenues in fiscal 2020, with merchandise sales gross profit at 34%[16]. - The redemption rate for U.S. pawn loans was 88% in fiscal 2020, an increase from 84% in the previous year, while Latin America pawn loans maintained a redemption rate of 78%[30]. - U.S. Pawn segment net revenues decreased by 7% to $359.2 million, with pawn service charges down 15% due to a decline in new loan originations[183]. - Pawn service charges decreased by 21% to $62.6 million, while merchandise sales increased by 9% to $106.3 million in fiscal 2020[194]. Strategic Initiatives - The company implemented strategic initiatives to refocus on core pawn business and optimize cost structure for sustainable growth[170]. - The company has invested in a digital platform to enhance customer relationships, but there is no assurance of its success or acceptance by customers[93]. - The company faces significant competition from other pawn stores and consumer lending companies, which could adversely affect operations[105]. - The company faces significant competition from other pawn stores, banks, and credit service organizations, with customer service and convenience being key competitive factors[46]. Regulatory and Risk Factors - The company is subject to various regulations, including those related to anti-money laundering and consumer protection, which impact its operations[56][59]. - The pawn business in Mexico is regulated by PROFECO, which imposes significant fines for non-compliance with its rules[65]. - The company has a significant firearms business in the U.S., exposing it to increased regulatory risks and potential liabilities[99]. - The company faces risks from litigation and regulatory proceedings that could adversely affect results of operations and reputation[130]. - Public health issues, including pandemics, could limit the ability to supply products and services, adversely affecting financial condition[126]. - Cybersecurity breaches could lead to reputational damage and financial liabilities due to the sensitive customer information stored[142]. - Business operations could be interrupted by natural disasters or other adverse events, impacting financial condition and growth[143]. Asset Management - A significant portion of the company's collateral for pawn loans is gold jewelry, and fluctuations in gold values could materially impact earnings and financial position[88]. - The company has a 34.75% investment in Cash Converters International, and any decline in its fair value may require impairment, adversely affecting results of operations[109]. - As of September 30, 2020, the carrying value of goodwill was $257.6 million, representing approximately 22% of total assets[117]. - A goodwill impairment charge of $41.3 million was recorded in the second quarter of fiscal 2020 due to the impact of COVID-19, which included a significant decline in pawn loan balances[118]. - The company has $316.3 million of outstanding convertible notes, which could adversely affect liquidity if holders elect to convert[120]. - Approximately 10.4 million shares of Class A Common Stock were available for issuance as of September 30, 2020, limiting the ability to conduct future financings[125]. Employee and Operational Impact - The company employs approximately 5,900 team members across its operations in the U.S., Mexico, Guatemala, El Salvador, Honduras, Peru, and Canada[36]. - The company incurred pre-tax charges of $6.4 million for severance and payroll-related costs due to workforce reductions, and $4.9 million related to the closure of the CASHMAX business[170]. - Operating expenses decreased by 6% to $422.6 million, driven by a $21.0 million reversal in accrued incentive compensation and cost-cutting initiatives[178]. - The company recorded $54.7 million in impairment charges for goodwill and other assets during fiscal 2020[179].