ITTI(TDS) - 2019 Q4 - Annual Report
ITTIITTI(US:TDS)2020-02-25 14:18

Company Overview - TDS provides high-quality communications services with 4.9 million wireless connections and 1.2 million wireline and cable connections as of December 31, 2019[12]. - U.S. Cellular operates in 20 states, serving a total population of 31 million, with a strategy focused on high-quality network and customer service[16]. - The company had approximately 9,400 employees as of December 31, 2019, with less than 1% represented by labor organizations[105]. Customer Base and Services - U.S. Cellular's customer base includes postpaid and prepaid customers, with a focus on retail consumers, government entities, and business customers[17]. - U.S. Cellular offers a variety of national plans with no long-distance or roaming charges, enhancing customer experience[18]. - Approximately 78% of Wireline residential customers have at least two services, promoting cross-selling within the customer base[73]. - Approximately 54% of residential cable customers subscribe to a bundle of services, promoting cross-selling within the customer base[88]. Network and Technology - VoLTE technology is now available to nearly 70% of U.S. Cellular's subscribers, with further deployments expected in 2020 and 2021[44]. - U.S. Cellular expects to launch commercial 5G services in selected markets in 2020, enhancing network speeds for customers using its 4G LTE network due to modernization efforts[45]. - TDS Telecom is investing in fiber to provide broadband speeds of up to 1 Gbps, targeting attractive growing markets to increase its footprint[59]. - TDS Telecom is developing a next-generation video platform, TDS TV+, to enhance customer experience with new features[76]. - TDS Telecom operates a highly reliable network transitioning to an IP-based broadband network to integrate broadband, video, and voice services[78]. - Wireline is deploying fiber-to-the-home technology to provide internet speeds of up to 1 Gbps, with additional speeds of 10 to 100 Mbps in non-fiber markets[79]. Competition and Market Challenges - U.S. Cellular faces competition from major carriers like Verizon and AT&T, which have greater financial resources[38]. - The wireless segment faces intense competition, particularly in service plan pricing and network quality, which may impact TDS's revenues and costs[110]. - TDS faces significant competition from larger telecommunications companies that have greater financial resources and extensive coverage areas, particularly in the deployment of 5G technology[111]. - The competitive landscape includes two to five wireless service providers in each market, as well as cable companies and resellers, many of which have superior resources compared to TDS[112]. - TDS' wireline business competes with various providers, including cable companies and VoIP providers, and is expected to continue facing challenges from wireless and broadband substitution[113]. Financial Performance and Strategy - TDS' current forecast indicates that it will not achieve a return on capital that exceeds its cost of capital in the foreseeable future, affecting its financial health[116]. - TDS has incurred negative free cash flow in the past and may require substantial additional capital for operations, acquisitions, and debt service, which could limit its financial flexibility[124]. - The company has a significant amount of indebtedness, which may adversely affect its financial performance and limit its ability to obtain additional financing[125]. - TDS' ability to execute its business strategies effectively is critical, as failure to do so could have adverse effects on its financial condition and operational results[116]. - TDS is exploring opportunities for further acquisitions to increase its scale, but there is no assurance that such opportunities will be available or successful[120]. Regulatory and Compliance Issues - Changes in roaming practices and FCC regulations may lead to a decline in TDS' roaming revenues, impacting its ability to service customers in areas without its own network[127]. - Compliance with regulatory requirements is critical, and any failure to do so could adversely impact TDS' financial condition and operational capabilities[136]. - TDS may participate in FCC auctions for additional spectrum, but there is no guarantee of success due to competitive bidding and regulatory constraints[135]. Investments and Capital Management - TDS paid quarterly dividends per outstanding share of $0.165 in 2019, an increase from $0.160 in 2018 and $0.155 in 2017, with a further increase to $0.170 in Q1 2020[196]. - TDS has a $250 million stock repurchase program authorized by the Board of Directors, with no expiration date[198]. - The maximum dollar value of shares that may yet be purchased under the stock repurchase program was $199 million as of December 31, 2019[200]. Risks and Uncertainties - TDS faces risks related to its level of indebtedness and potential breaches of financial covenants, which could adversely affect its business and financial condition[126]. - The company is experiencing challenges in accurately forecasting customer demand, which could lead to inventory issues[163]. - TDS' supply chain management is vulnerable to disruptions from various external factors, potentially affecting revenues and costs[163]. - TDS experiences regular cyber-attacks, which could lead to significant operational disruptions and financial losses if security breaches occur[171]. - Legal proceedings can be complex and costly, potentially diverting management's attention and adversely affecting TDS' operations[173]. Future Outlook - TDS' investments in new technologies may not yield expected benefits, impacting its financial results[151]. - The company is transitioning to 5G technology, requiring substantial investments to remain competitive in the industry[147]. - The telecommunications industry is experiencing significant changes, and TDS' concentration in this sector may increase risks related to revenue growth and financial stability[140].