Workflow
Prudential(PRU) - 2024 Q4 - Annual Report

Business Strategy and Growth - The company aims to leverage a mutually-reinforcing business system to achieve higher growth and reduced market sensitivity [19]. - The company serves both institutional and individual retirement needs, focusing on innovative product design and risk management strategies [28]. - The company expanded into the medical stop loss market, with coverage effective from January 1, 2025 [33]. - The company competes in the pension risk transfer market, leveraging its expertise to provide innovative solutions [31]. - The company continues to explore opportunities to expand distribution capabilities through bank and independent agency channels [49]. - New product offerings and pricing adjustments are periodically made based on market conditions and strategic goals [41]. - The company has exited several businesses, including PGIM Wadhwani LLP and Assurance IQ, LLC, to streamline operations [56]. Investment Management - PGIM provides investment management services across various asset classes, including public fixed income, public equity, and private credit [22]. - Revenues are primarily derived from asset management fees, commercial mortgage origination, and transaction fees related to real estate and private fixed income [25]. - PGIM's investment management products compete based on performance, strategy, and client relationships [25]. Insurance Products and Revenue - The company offers a variety of group insurance products, including group life, disability, and supplemental health insurance, with revenues primarily derived from premiums and policy charges [36]. - The company develops and distributes individual life insurance products targeting mass middle, mass affluent, and affluent customers, focusing on estate and wealth transfer planning [39]. - Revenues are primarily derived from premiums, policy charges, and investment income, with a focus on appropriate pricing to maintain profitability [51]. - The profitability of retirement strategies is significantly influenced by the ability to appropriately price products based on market conditions [31]. - The profitability of products can fluctuate due to differences in actual mortality, morbidity, and investment experience compared to pricing assumptions [51]. Regulatory Environment - The company is subject to comprehensive regulations that may increase compliance costs and affect profitability due to changes in laws and regulations [78]. - The Financial Stability Oversight Council (FSOC) adopted revisions to the Systemically Important Financial Institution (SIFI) designation guidance in November 2023, making it easier to designate financial companies as SIFIs going forward [81]. - The Employee Retirement Income Security Act (ERISA) applies to U.S. employee benefit plans, and the company provides services to these plans, potentially acting as an ERISA fiduciary [83]. - The SEC's Regulation Best Interest, effective June 30, 2020, mandates that broker-dealers act in the best interest of retail customers, resulting in increased compliance costs for the company [88]. - The company is not currently designated as a SIFI, but future actions by the FSOC could impact its regulatory status [82]. - The company must comply with various state insurance laws that require regulatory approval for changes in control and financial reporting [92]. Market Conditions and Opportunities - The life insurance market in Japan is competitive, with opportunities for product innovation as the population ages [51]. - In Brazil, life insurance penetration is low, but the market is growing due to increased awareness of life insurance needs [51]. - The company adjusts product offerings and pricing based on market conditions to achieve customer and enterprise value [51]. Financial Performance and Risks - Investment income contributes to the net spread over interest credited on products, impacting overall profitability [36]. - Future profitability is influenced by assumptions regarding mortality, morbidity, policyholder behavior, and interest rates [41]. - The company is exposed to interest rate risk, which can lead to earnings compression and volatility in both earnings and capital due to mismatches in asset/liability durations [207][208][209]. - Prudential's foreign exchange risk arises from significant operations outside the U.S., particularly in Japan, which can adversely affect profitability and cash flows [211][212][213][214]. - The company is exposed to liquidity risk, which may arise from insufficient funding sources or immediate cash needs [219]. Operational and Cybersecurity Risks - Operational risks include potential losses from inadequate processes, human error, and external events, which may be elevated due to ongoing organizational changes [221]. - Cybersecurity risks are heightened due to increased cyber-attack activity, which could lead to financial losses, client service impacts, and reputational harm [230]. - The company faces risks related to the integrity and confidentiality of personal information, which could be compromised through cybersecurity breaches [235]. - Significant costs may arise from cyber-attacks, including reputational damage and regulatory penalties, which could harm the company's financial condition [236]. Taxation and Compliance - The U.S. statutory federal income tax rate is currently 21%, and any future increase could adversely impact the company's tax position [142]. - The Tax Cuts and Jobs Act of 2017 reduced the corporate tax rate from 35% to 21% and introduced the Global Intangible Low-Taxed Income (GILTI) provision, which imposes a U.S. tax rate on foreign subsidiary earnings [143]. - The GILTI provision will increase the U.S. tax rate to 62.5% on foreign earnings starting in 2026, affecting the company's tax liabilities [144]. - The Base Erosion Anti-Abuse Tax (BEAT) could increase the company's tax expense if deductible payments to foreign affiliates exceed 3% of total U.S. tax deductions, with rates increasing from 10% to 12.5% by 2026 [146]. Employee and Workforce Management - As of December 31, 2024, the total employee population is 38,196, with 14,087 in the U.S. and 24,109 in non-U.S. regions [161]. - The annual turnover rate among the U.S. workforce in 2024 was 15.3%, with voluntary turnover at 4.7% [167]. - The company filled approximately 1,900 positions in the U.S. in 2024, with 37% of those positions filled internally [167]. - The company conducts a global employee engagement survey, with 89% of eligible global employees responding in 2024 [166]. Distribution and Sales Practices - The company faces regulatory and competitive risks due to reliance on captive and third-party distributors for product sales [238]. - Recent revisions to rules regarding sales practices and customer advice have increased scrutiny on the company's distribution methods [239]. - Investigations into marketing practices of brokers and agents have led to enforcement actions against the company and its industry peers [239]. - Inappropriate distribution of products or misconduct by distributors could harm the company's reputation and lead to regulatory penalties [239].