Passenger Traffic - Total passengers in fiscal year 2024 reached 40,755, a decrease of 3.5% compared to 42,229 in 2023[29] - Passenger traffic at key airports such as Ezeiza and Jorge Newbery showed mixed results, with Ezeiza increasing to 11,362.0 thousand passengers from 10,826.2 thousand in 2023[30] - In 2023, total passenger traffic returned to pre-pandemic levels with 42.2 million passengers, driven by a domestic segment exceeding pre-pandemic levels by 11%[72] - In 2024, international passenger traffic increased by 11.8% compared to 2023, while domestic traffic decreased by 9.6% due to macroeconomic factors[73] - December 2024 marked an all-time record for the company with 3.9 million passengers, the highest figure in a single month in 26 years[73] - In December 2024, domestic traffic showed a recovery with a year-on-year growth of 2%[73] Financial Performance - EBITDA for the year was $347.856 million, up from $291.967 million in the previous year, reflecting a significant increase in operational efficiency[30] - Total investment for the year amounted to $160.279 million, indicating a commitment to infrastructure and service improvements[30] - Commercial revenues were impacted by macroeconomic variables, particularly in the Duty Free segment, but parking revenues increased significantly, with 41% of payments made through digital channels, up 34 percentage points from the previous year[83][85] Operational Capacity - Aircraft movements totaled 433,306, demonstrating a robust operational capacity despite market fluctuations[30] - In 2024, total aircraft movements reached 433,306, a decrease of 3.1% compared to 447,027 in 2023[76] - Cargo movement reached 2,807 tons, highlighting the company's role in facilitating logistics and trade[30] - Cargo imports totaled 76,473 tons, with a 4% recovery compared to 2019 and 2023, while exports grew by over 32% in Q4, marking a 9% increase compared to 2019[78] Infrastructure and Development - The company continues to advance its digital transformation initiatives, including the development of an Airport Marketplace and a new ERP system[19] - Capital investments in 2024 totaled ARS 160,279 million, focusing on infrastructure improvements such as new terminal buildings and runway rehabilitations[107] - The mandatory capital investment program (CAPEX) for expansion projects is set at US$606.5 million, with Phase 1 completed and Phase 2 involving annual investments of US$50 million from 2024 to 2027[103] - The passenger terminal expansion at Termas de Rio Hondo will increase the area to 3,600 m², enhancing check-in areas and passenger experience[124] - The remodeling of the Salta passenger terminal will expand the surface to 14,000 m², improving passenger circulation and security systems[129] Customer Experience and Satisfaction - The company conducted 19,784 satisfaction surveys across 28 terminals, achieving an overall satisfaction score of 4.03 out of 5, with improvements noted in 79.16% of terminals[92] - VIP lounge services grew by 45%, exceeding projections, with the implementation of Fast Pass service increasing passenger flow by 19%[88] - The implementation of the Cloud Experience portal aims to enhance administrative efficiency and communication with terminal permit holders, streamlining requests and procedures[101] Sustainability and Social Responsibility - The Zero Plastic Destination initiative achieved a 28% reduction in the use of disposable plastics across 13 airports, equivalent to 2 tons of plastic per month[186] - Aeropuertos Argentina implemented an energy management system at 6 locations, achieving certification at 3, and plans to replicate energy savings measures at remaining airports in 2025[196] - Over 10,700 lives were positively impacted through various local programs and initiatives aligned with the social investment strategy in 2024[159] - The PESCAR program trained 20 high school students in soft skills and technical areas related to airport operations[168] - Aeropuertos Argentina collaborated with the Dr. Alberto Antranik Eurnekian Ezeiza Interzonal Hospital, supporting the acquisition of essential medical equipment and improving diagnostic capacity[174] Governance and Compliance - The company achieved 87% compliance with the Code of Conduct by the end of 2024, continuously monitored by the Integrity area[52] - The Board of Directors held 12 regular meetings in 2024, addressing financial statements and company plans[40] - The company achieved a GPTW certification for the third consecutive year, with a participation rate of 92% and an affirmation rate of 86%[155] Innovation and Technology - The company’s rebranding in 2024 aimed to modernize its corporate identity and reflect its commitment to innovation and sustainability[4] - The new VIP lounge at Ezeiza, opened in March 2024, spans 640 m², making it the largest lounge at the airport[109] - A new category III beaconing system was inaugurated at Aeroparque, improving safety and reducing detours, cancellations, and delays[123] - The airport operations management system was installed at the new departure terminal at Ezeiza, improving passenger flow in key areas[200]
Corporacion America Airports(CAAP) - 2024 Q4 - Annual Report