Financial Performance - The company's revenue for 2024 was $34.6 million, with system-wide sales reaching $563.6 million, primarily from franchisee-owned offices[27]. - Total revenue declined by 8.7% from $37.9 million in 2023 to $34.6 million in 2024, with income from operations dropping from $10.6 million to $4.4 million[173]. - Franchise royalties for the year ended December 31, 2024 were approximately $32.7 million, down 8.8% from $35.8 million in 2023, primarily due to a decline in total system-wide sales from $605.1 million in 2023 to $563.6 million in 2024[183]. - Service revenue for the year ended December 31, 2024 was approximately $1.9 million, a decrease from $2.1 million in 2023, with interest on overdue accounts decreasing from $850 thousand to $788 thousand[185]. - Net income for the year ended December 31, 2024 was $3.7 million, a decrease of 40.1% from $6.1 million in 2023[178]. - Adjusted EBITDA for the year ended December 31, 2024 was $16.1 million, representing 46.6% of total revenue, compared to $16.5 million or 43.5% in 2023[179]. - Operating expenses for the year ended December 31, 2024 were approximately $30.2 million, an increase of $3.0 million compared to $27.2 million in 2023, driven by a $6.0 million goodwill and intangible asset charge[186]. - The blended effective royalty rate for 2024 was 5.8%, slightly down from 5.9% in 2023, reflecting changes in franchisee performance[183]. - Income tax expense for 2024 was approximately $0.2 million, down from $1.3 million in 2023, with effective tax rates of 5.3% and 17.3% respectively[193]. - System-wide sales decreased by 6.9% to $563.6 million in 2024 from $605.1 million in 2023, primarily due to a decrease in demand in the staffing and recruiting industry[207]. Acquisitions and Expansion - The company completed several acquisitions in 2022, including Temporary Alternatives for $7.0 million, Dubin for $2.5 million, Northbound for $11.4 million, and MRINetwork for $13.3 million[18][19][20][21]. - In 2023, the company acquired TEC Staffing Services for approximately $9.8 million, expanding its presence in Arkansas[22]. - The company also completed the acquisition of Ready Temporary Services for $1.4 million in December 2024[23]. - The company plans to continue evaluating strategic acquisition opportunities to expand its franchisee base and diversify its national footprint[39]. - The company’s growth strategy includes new office development by franchisees, which may face challenges outside of its control[100]. Staffing Operations - Approximately 65,000 temporary employees were employed, and 173 independent contractors were contracted during 2024[27]. - The company operates approximately 425 franchisee-owned offices and one company-owned office across 44 states and 13 countries[27]. - The company focuses on local ownership and direct dispatch staffing solutions, which enhance customer satisfaction and operational efficiency[29]. - The company has established itself as a top permanent placement firm in the U.S. following the MRI acquisition, enhancing its service offerings[24]. - The staffing and recruiting industry in the U.S. generated record annual revenue of approximately $220 billion in 2023, with 85% from temporary and contract employee staffing services[30]. - Seasonal fluctuations affect demand for temporary staffing, with activity peaking in spring and summer[73]. - The company maintains a strong presence in the Southern United States, which mitigates seasonal fluctuations[73]. - The company is vulnerable to seasonal fluctuations, particularly lower demand in winter months, which can significantly impact royalty and service revenue[91]. - The company has experienced shortages of qualified candidates, impacting its ability to meet client needs[90]. Franchisee Relations - The company operates under 169 executed franchise agreements for temporary staffing, charging a royalty fee of 4.5% to 8% of gross temporary labor sales depending on sales volume[50]. - The company has a Franchise Expansion Incentive Program to assist franchisees with startup costs and encourage expansion into new markets[39]. - The Risk Management Incentive Program rewards franchisees for maintaining low workers' compensation loss ratios, promoting workplace safety[39]. - Approximately 15% of franchisees owned multiple offices, with the largest franchisee operating 12 offices[46]. - The company’s financial results are closely tied to the success of its franchisees, and their inability to operate profitably could adversely affect overall performance[112]. - The company has placed a reserve of approximately $773,000 on notes receivable from franchisees due to financial impacts from COVID-19[112]. - As of December 31, 2024, there were 35 "Worlds Franchisees" operating 69 of approximately 417 franchised offices, with significant ownership concentrated among a few individuals[119]. - Approximately one-third of franchisees own multiple offices, indicating potential risks if large ownership groups face financial difficulties[120]. - The company plans to continue opening new franchised offices in existing markets, but this may lead to sales cannibalization affecting existing offices[118]. Financial Position and Risks - The company ended 2024 with assets exceeding liabilities by over $64.8 million, maintaining a strong liquidity position with current assets of $49.2 million[171]. - The company had current assets exceeding current liabilities by approximately $25.1 million as of December 31, 2024, with $2.2 million in cash and $42.3 million in accounts receivable[197]. - The company expects that its current cash balance and future cash generated from operations will be sufficient to meet working capital needs for the next 12 months[199]. - The company recorded a loss on debt extinguishment of approximately $310,000 in 2023 as part of refinancing activities[203]. - The average borrowing rate for the year ended December 31, 2024, was 6.5%, with approximately $33.6 million available under the Senior Credit Facility[205]. - The company has a significant workers' compensation reserve that can be volatile, affecting reported earnings and stock price[95]. - The company faces risks related to franchisees, including financial distress that could lead to reduced royalty payments and operational challenges[112]. - The company relies heavily on workers' compensation insurance, and any unexpected changes in claim trends could negatively affect its financial condition[92]. - A loss of workers' compensation insurance coverage would hinder the company's ability to operate in most markets, potentially increasing costs[93]. - Economic and political conditions, including tariffs and international conflicts, may adversely affect the company's operations and financial results[86][87]. Cybersecurity and Technology - The company has developed proprietary software for operations, including payroll and invoicing, which enhances customer interaction[75]. - The company has developed proprietary software to manage operations, which is crucial for tracking financial performance and customer trends[114]. - The company has invested in off-site backup systems to protect its electronic information systems[75]. - The company has experienced cyber-attacks and unauthorized access attempts, which could materially harm its business if not adequately protected[125]. - The company has not experienced material cybersecurity incidents in the past, but maintains policies and procedures to manage cybersecurity risks[151]. Market Trends - The staffing industry is highly fragmented with no single company dominating, and competition increases as the economy grows[69]. - The company aims to increase brand awareness to drive repeat customers and expand service usage across multiple markets[39]. - The company has a strong concentration of offices in established and emerging regions, enhancing brand recognition and market trend awareness[42].
HireQuest(HQI) - 2024 Q4 - Annual Report