ATLANTICUS HOLDI(US:ATLCP)2025-03-13 21:15Collection Strategies - The company employs various tools to improve collections, including programs that may reduce or eliminate contractual interest and waive fees based on payment history [46]. - Collection strategies are regularly monitored and adapted to optimize efforts, focusing on cost-effective methods to cure delinquent receivables [47]. - The company measures the effectiveness of collection strategies based on customer satisfaction, delinquency rates, expected losses, and costs to collect [49]. - Accounts become contractually past due when minimum payment requirements are not met, triggering movement through delinquency stages [51]. - Re-aging accounts can potentially delay or reduce delinquencies and charge-offs by less than 10% and 5%, respectively [52]. - The auto finance segment utilizes traditional collection practices and agreements with dealers to manage uncollectible accounts [55]. Investments and Technology - The company anticipates further investments in large language models to enhance customer service and collections [53]. Competition and Market Position - The company faces substantial competition from larger financial service and fintech companies, impacting its financial performance [61]. Employee Information - As of December 31, 2024, the company had 417 employees, with an average tenure of over 11 years, indicating strong employee retention [63]. Credit Losses - The allowance for credit losses is established based on loan performance analysis, delinquency data, and economic trends, affecting reported amounts on financial statements [326].