Media and Broadcasting - The Group's operating philosophy of "low cost, high efficiency" has been crucial in navigating the challenging economic environment, resulting in solid performance in both Media and Telecommunications sectors[11] - The Group successfully broadcasted the 19th Asian Games in Hangzhou and partnered with local TV stations for the 2024 Paris Olympic Games, enhancing community engagement[14] - HOY TV's live Olympic clips consistently ranked among the top five trending videos on YouTube, reflecting strong audience engagement and support for Hong Kong athletes[17] - The Group launched Hong Kong's first-ever television micro-drama "Love Suddenly," featuring two-minute episodes to attract younger viewers and enhance mobile viewing experiences[18] - The Group is actively producing a diverse range of variety shows and exploring innovative filming techniques to improve audience engagement and viewing experiences[18] - The Group has applied for broadcasting rights in the Greater Bay Area to introduce Hong Kong-style micro-dramas to the mainland market, aiming for market expansion[18] - The Group's media business provides a wide range of content, including entertainment, sports, and educational programs, fulfilling its civic responsibilities[13] - The Group's i-CABLE News team ensures the accuracy of information in its reports and produces informative programs to encourage public participation in community issues[13] - The Group's commitment to an omnimedia broadcasting model aims to meet post-pandemic viewing habits, including access via smart TVs[18] - The Group's efforts in sports broadcasting are seen as a means to bridge political differences and strengthen community bonds in Hong Kong[17] - During the Olympic broadcasting period, HOY TV's live segments consistently ranked among the top five on YouTube, reflecting strong engagement with Hong Kong audiences[20] - The Group's omni-media broadcast of the Hong Kong Olympic Team's highlights secured support from 53 sponsors, marking a significant milestone[37] - The Group plans to launch Hong Kong's first micro-drama series "My Family Has Joy" in 2025, featuring episodes of only 2 minutes each to cater to mobile viewers[20] - The Group's social media achieved over 32 million views on HOY YouTube during the Paris Olympics, with a year-on-year increase of more than 40% in subscribers[48] - The number of users on the hoy.tv website and HOY's official app reached over 780,000 during the most active month in 2024, with over 100 million views recorded[50] - The HOY Mobile App downloads increased by 45% as of December 31, 2024, with Instagram and YouTube followers growing by more than 130%[53] - The Group's three free-to-air TV channels and mobile applications achieved coverage of approximately 99% of the population in Hong Kong[47] - The "Undercover" travel series received strong support from the Hong Kong Tourism Board, leading to the launch of "Undercover Service Squad," which attracted over 1.85 million views in Guangdong province[41] - The "Railway Traveler" program garnered significant support from young audiences online and led to the launch of "Railway Traveler 2" within the same year[60] - The Group has actively expanded into the Mainland China market, collaborating with TV stations in the Greater Bay Area to enrich multimedia content[43] - The integration of HOY TV experience across various platforms has enhanced the effectiveness of streaming services and advertising[49] - The Group's branded content initiatives have resonated with diverse audience demographics, providing innovative promotional solutions[44] - The completion of large-scale event venues in Hong Kong has driven new marketing and promotion services related to international events and exhibitions[42] - HOY TV provided over 450 hours of live broadcasts for major international sports events in 2024, including the "FIVB Volleyball Nations League" and "Copa América USA 2024" [87] - The Group invested over 1,100 hours of live broadcasts of various world sports events on HOY 76, mobile applications, and official websites in 2024 [88] - The Group produced a unique Cantonese Spring Festival Gala programme, which was broadcasted live across the Greater Bay Area and Southeast Asia in February 2024 [72] - HOY TV launched three new episodes of the cooking series "Theme Cook," showcasing culinary skills in the Greater Bay Area [66] - The Group supported local consumption by producing several dining programmes, including "Dining Guide" and "Let's Eat 100 in Hong Kong" [70] - The new pet variety show "Stories from MEOW MEOW" features artists sharing their experiences with cats, enhancing audience engagement [75] - The Group's lifestyle programmes, such as "Good Old Days" and "Hints of Postnatal Care," focus on the daily lives of Hong Kong people [79] - HOY TV's health programme "Health Concern Group" addresses health myths and provides insights from various health experts [82] - The Group's infotainment programmes, including "Hong Kong Phenomenon 3," have become part of Hong Kong's distinctive television culture [80] - The Group's travel and dining programmes aim to boost consumption in Hong Kong, reflecting the trend of local spending [67] - Cable TV 18 Channel broadcasted 125 days of racing, including 37 overseas events, enhancing the viewing experience for horse racing enthusiasts[93] - In 2024, HOY TV broadcasted over 450 hours of major international sports events, including the World Volleyball League and the Copa America[91] - The mobile application "Racing GPS" provides subscribers with an additional platform to watch horse racing programs and features a YouTube channel with various programs[94] - The flagship program "City Focus" achieved a peak rating of 4.4, successfully uncovering livelihood issues and prompting government action[103] - The Group's "Hong Kong Cable News Express" serves as the sole distributor of advertisements for MTR In-train TV, contributing to advertising revenue growth[106] - The Group organized the "Season Opening Prelude Party" to engage horse racing enthusiasts and strengthen community ties[100] - The i-CABLE News team produced programs to help citizens understand the operations of government departments and the Constitution of China[107] - The documentary "Keep Pace with You" highlighted the inspirational story of trainer Danny Shum, showcasing dedication in the horse racing industry[95] - HOY TV plans to broadcast over 1,100 hours of various world sports events in 2024, expanding its sports content offerings[91] - The Group's collaboration with the Hong Kong Jockey Club included promotional activities to enhance community engagement and promote responsible gambling[96] Telecommunications - The telecommunications business serves over 2 million households in Hong Kong, maintaining stable results and exploring market opportunities[22] - The Group aims to enhance optical and 5G network coverage to support high-bandwidth and low-latency AI applications, attracting commercial customers[22] - The telecommunications network serves over 2 million households in Hong Kong, contributing positively to the Group's performance[117] - The Group has shifted its sales approach in the first half of 2024 to enhance flexibility and cope with market demands, resulting in improved customer retention and overall business revenue growth[118] - The Group is committed to providing diversified telecommunications products and services, launching several new packages for broadband and mobile services to attract new customers[119] - The expansion of the Gigabit Passive Optical Network (GPON) aims to enhance network coverage and capacities, meeting the increasing demand for high-speed broadband services[120] - A strategic cooperation agreement with China Mobile Hong Kong Co., Ltd. continues to strengthen the Group's partnership in telecommunications and media information services, supporting new business development[121] - The telecommunications segment is challenged by fast-changing technology and market saturation, necessitating innovative service approaches and competitive service packages[126] - The Group faces significant competition in the traditional free television sector due to changing viewer habits and the rapid growth of streaming platforms and social media[127] - The telecommunications division is challenged by rapid technological changes and market saturation, necessitating innovative service offerings and network enhancements[127] - The Group aims to strengthen its competitive position by investing in new market opportunities and updating non-competitive segments[127] Economic Environment - The economic recovery in Hong Kong in 2024 was less satisfactory than expected, with a slowdown in the retail market and rising operational costs[34] - The Group is actively undergoing strategic transformations to innovate in content, distribution, and marketing solutions to adapt to changing audience viewing habits[35] - The Group's business strategy includes integrating online, offline, and outdoor media platforms to enhance audience engagement and marketing efficiency[33] - The Group is focused on developing new profit models through collaboration in markets such as the Greater Bay Area and Mainland China[33] Environmental, Social, and Governance (ESG) - The ESG report covers the Group's key business operations in media and telecommunications in Hong Kong for the reporting period from January 1, 2024, to December 31, 2024[129] - The Group's ESG governance includes a dedicated working group that monitors ESG-related risks and opportunities, reporting to the Board[134] - The Board is responsible for overseeing the Group's sustainable development and ensuring effective risk management and internal controls related to ESG[134] - The Group has established key performance indicators (KPIs) to evaluate the effectiveness of its ESG policies and management systems[132] - The ESG working group conducts annual training to better understand climate-related risks and ensures these are considered in the annual risk assessment process[134] - The Group engages a professional consultant for ongoing assessment of internal control and risk management systems to identify deficiencies[134] - The management is responsible for executing ESG strategies and developing implementation plans that are tied to senior management compensation considerations[134] - The Group replaced 16 out of 23 Euro IV diesel vehicles, aiming to replace all by 2027 to reduce overall air emissions[138] - A policy to reduce paper usage was established in 2022, focusing on centralized sourcing and double-sided printing[138] - Diesel consumption was reduced by approximately 49%, achieving 28,686 liters in 2024 compared to 56,094 liters in 2021[138] - Water consumption intensity was maintained at 2,119 cubic meters in 2024, approximately 8% lower than 2,306 cubic meters in 2021[138] - The Group emphasizes ESG issues related to product responsibility, employee safety, supply chain management, and environmental protection[147] - The ESG working group validates key material ESG issues and their link to respective aspects and KPIs[146] - Stakeholder engagement includes internal emails, meetings, and corporate website updates to align sustainability goals[140] - The Group's environmental targets established since 2021 aim to enhance sustainability performance[137] - Continuous monitoring of ESG-related risks is conducted to ensure effective internal control measures[136] - The Group's management is responsible for executing the ESG strategy and integrating it into key performance indicators[136] Customer Service and Employee Welfare - The Group received ISO 9001:2015 and ISO 10002:2018 certifications for quality management and customer satisfaction, maintaining these standards during the reporting period[156] - A total of 115 written complaints were received during the reporting period, a decrease from 288 complaints in 2023, indicating improved customer service[157] - The Group has established policies to protect personal data, complying with the Personal Data (Privacy) Ordinance, with no incidents of non-compliance reported during the reporting period[164] - The Group is committed to employee health and safety, implementing four key policies to ensure a safe workplace[168] - The Group has a Corporate General IT Control Policies and Procedures in place to manage and protect IT systems, with no reported incidents of intellectual property rights breaches during the reporting period[159] - The Group emphasizes customer experience, implementing a quality management system to enhance hotline and customer care services[157] - The Group organized various recreational and leisure activities to promote employee wellbeing and mental health[175] - The injury rate for 2024 is 0.0088, an increase from 0.0083 in 2023, while the lost days decreased from 531 to 343[173] - The lost days rate for 2024 is 0.0015, down from 0.0020 in 2023, and the absentee rate is 0.0192, slightly lower than 0.0204 in 2023[173] - The Group sourced from 715 suppliers in Hong Kong (87%), 21 from Mainland China (3%), and 83 from other countries (10%) during the Reporting Period[178] Environmental Impact - The Group did not generate significant sewage discharge during the Reporting Period[181] - Air emissions for nitrogen oxides (NOX) decreased from 0.29 tonnes in 2023 to 0.21 tonnes in 2024, while particulate matter (PM) emissions reduced from 0.027 tonnes to 0.020 tonnes[193] - The Group strictly adheres to the Air Pollution Control Ordinance and Waste Disposal Ordinance, with no incidents of non-compliance reported during the Reporting Period[183] - The Group encourages suppliers to adopt green measures and products that fulfill the 4Rs Rule: "Reduce, Recycle, Reuse and Replace"[177] - The Group has implemented measures to reduce greenhouse gas emissions and energy consumption, including optimizing vehicle utilization and phasing out pre-Euro IV diesel vehicles[190] - There were no incidents of work-related fatalities reported in the past three reporting periods[174] - In 2024, the Group recorded a total CO2 emissions of 4,738 tonnes, a decrease of 10% from 5,258 tonnes in 2023[195] - Scope 1 CO2 emissions decreased from 233 tonnes in 2023 to 206 tonnes in 2024, representing a reduction of approximately 11.6%[195] - Scope 2 CO2 emissions decreased from 5,025 tonnes in 2023 to 4,532 tonnes in 2024, reflecting a decline of about 9.8%[195] - CO2 emissions intensity for Scope 1 was approximately 0.23 tonnes per employee in 2024, up from 0.21 tonnes per employee in 2023[197] - CO2 emissions intensity for Scope 2 was approximately 4.99 tonnes per employee in 2024, compared to 4.63 tonnes per employee in 2023[197] - The Group is actively collecting Scope 3 emissions data to enhance transparency and accountability in its environmental impact[198] - The Group has implemented waste management initiatives, focusing on reducing, reusing, and recycling waste to minimize landfill contributions[199] - Environmentally friendly recycling bins for metal, plastic, and Tetra Pak were placed on each floor starting January 2024 to promote waste sorting[200] - The Group encourages employees to adopt paperless practices and use electronic copies to reduce paper waste[199] - Training and education on waste reduction have been emphasized among employees to foster a culture of sustainability[199]
有线宽频(01097) - 2024 - 年度财报