Financial Performance - Total Gross Merchandise Value (GMV) for the year ended December 31, 2024, was HKD 8,589,825, representing a 2.0% increase from HKD 8,423,983 in 2023[10] - Total completed orders GMV for the year ended December 31, 2024, was HKD 8,511,995, up 2.2% from HKD 8,330,130 in 2023[10] - Revenue for the year ended December 31, 2024, was HKD 3,839,509, a slight increase of 0.7% compared to HKD 3,811,706 in 2023[10] - Adjusted EBITDA for the year ended December 31, 2024, was HKD 120,983, down 1.4% from HKD 122,717 in 2023[10] - The company reported a net loss attributable to shareholders of HKD 66,700 for the year ended December 31, 2024, compared to a profit of HKD 45,321 in 2023, marking a 247.2% decline[10] - Cash position as of December 31, 2024, was HKD 541,705, a decrease of 5.6% from HKD 573,593 in 2023[11] - Total capital expenditure for property, plant, and equipment was HKD 72,504, down 72.0% from HKD 258,830 in 2023[10] - The number of issued shares decreased to 788,546 thousand shares, a reduction of 11.3% from 888,546 thousand shares in 2023[11] - The company’s net asset value per share was HKD 2.37, a decrease of 1.5% from HKD 2.41 in 2023[11] - Adjusted free cash flow for the year ended December 31, 2024, was (HKD 33,438), an improvement of 22.4% from (HKD 43,099) in 2023[10] Market and Business Expansion - The company plans to recruit more professionals from mainland China, aiming for 15% of office staff to be mainland talent by the end of 2027[45] - HKTVmall officially launched in February 2015, partnering with over 333 merchants from Hong Kong, Japan, and South Korea[25] - The company expanded its delivery service coverage to South Lantau Island and other remote areas in February 2021[29] - HKTVmall expanded its delivery services to Australia and Canada, becoming the third and fourth regions outside Hong Kong for delivery[34] - The company aims to expand its merchant base and product offerings to enhance consumer choice and leverage long-tail effects[66] - The company plans to invest in new technology development to enhance product offerings and improve operational efficiency[78] - Market expansion efforts are focused on increasing presence in Southeast Asia, targeting a 10% market share by 2025[78] - The company aims to expand its product offerings to 100,000 items by 2025 to cater to new residents in Hong Kong[97] Customer Engagement and Services - The company launched a new service "Street Market Same-Day Grocery" in October 2022, providing fresh produce delivery within 3 hours[31] - The "Street Market Same-Day Meal" service now covers over 90% of HKTVmall customers, exceeding the 75% target set for 2022[33] - HKTVmall launched a new group chat feature "ChicChat" in its app, allowing merchants to directly communicate with customers[34] - The upgraded user interface of HKTVmall allows customers to easily revisit live shows and view key product information and promotions[96] - The new membership system effective January 1, 2024, lowered the free shipping threshold for VIP, Gold VIP, and Diamond VIP members to enhance customer experience[93] - The eight-hour express delivery service covers over 259,000 products, exceeding the initial target of 120,000 products by year-end 2024[90] - Customers using the eight-hour express delivery service have a purchase frequency 33.0% higher than those using standard delivery services[94] Product and Revenue Growth - The total revenue from the e-commerce segment reached HKD 2.057 billion in 2024, compared to HKD 1.984 billion in 2023[68] - The total merchandise transaction value for completed orders in 2024 is HKD 8.192 billion, slightly down from HKD 8.210 billion in 2023[68] - The total merchandise transaction value for the Hong Kong e-commerce business reached HKD 8,589,800,000 in 2024, a 2.0% increase from HKD 8,424,000,000 in 2023[56] - The number of independent customers shopping on the Hong Kong e-commerce platform increased to 1,519,000 in 2024, up from 1,507,000 in 2023[62] - The average shopping frequency per customer remained stable at 4.6 times in Q4 2024, consistent with Q4 2023[62] - The pet supplies category saw a significant year-on-year growth of 26.2%, achieving a total merchandise transaction value of HKD 770,000,000[61] Operational Challenges and Strategic Adjustments - The company faces various operational risks, including economic fluctuations and competition, which may impact its core business performance and profitability[140] - The management expects significant challenges in 2025 and 2026, necessitating strategic investments and careful capital management[146] - The company plans to slow down the deployment of automated retail stores in the UK and will reassess the project's feasibility by the end of 2025[48] - The company has completed two strategic acquisitions in the last quarter, aimed at diversifying its product portfolio and enhancing market competitiveness[78] Environmental, Social, and Governance (ESG) Initiatives - The company has increased the recycling volume and scope of waste, reducing the amount sent to landfills[176] - The company plans to purchase its first refrigerated electric truck by the end of 2023 to reduce greenhouse gas emissions[176] - The company has implemented energy-saving measures, including the use of energy-efficient air conditioning systems and low-energy LED office lighting[176] - A reward program has been launched to encourage merchants to reduce plastic usage and switch to environmentally friendly materials[176] - The company has identified four key environmental, social, and governance (ESG) issues as "very important" based on stakeholder feedback[184] - The company has established a cross-functional team to monitor ESG performance across departments[178] Compliance and Risk Management - The company emphasizes the importance of data protection and has established comprehensive policies to safeguard personal information[196] - A 24-hour managed security operations center has been established to enhance cybersecurity measures and protect system integrity[197] - The company has a zero-tolerance policy towards bribery, fraud, and corruption, ensuring fair investigations of all reported incidents[200] - Continuous education and training on data protection are prioritized to enhance employee awareness and responsibility[196]
香港科技探索(01137) - 2024 - 年度财报