Financial Performance - The group reported a loss attributable to shareholders of HKD 125 million for the year ending December 31, 2024, compared to a loss of HKD 72 million in the previous year, marking an increase in loss of approximately 74%[19] - The group's consolidated post-tax loss amounted to HKD 116 million in 2024, compared to HKD 62 million in 2023[33] - The group did not recommend a final dividend due to the reported loss for the year[20] - The company reported a loss of HKD 72 million for the fiscal year ending December 31, 2023, compared to a profit of HKD 127 million in 2020[57] - The group's operating loss before tax was HKD 109 million for the year ended December 31, 2024, up from HKD 51 million in 2023[48] Sales and Revenue - Total sales revenue from self-operated products decreased by 10% to HKD 287 million, with a gross margin of only 31%[27] - The total sales amount from self-operated products, consignment counters, and licensed counters decreased by 12% to HKD 1,358 million[26] - Total sales revenue for self-operated products decreased to HKD 287 million in 2024 from HKD 319 million in 2023, representing a decline of 10%[28] - Commission income from consignment counters fell by 12% to HKD 308 million in 2024, down from HKD 351 million in 2023[28] - Unicorn's total sales increased by 4% to HKD 1,169 million in 2024, driven by an 8% rise in self-operated product sales to HKD 864 million[30] Operational Efficiency and Strategy - The company plans to enhance operational efficiency by reducing store sizes and opening pop-up stores for promotional events[25] - The group aims to improve synergy and efficiency by integrating the IT systems of Citistore and Unicorn after establishing a central distribution center[22] - The group plans to optimize store network performance and expand its membership loyalty program to enhance customer engagement[35] - The integration of information technology systems aims to better understand customer needs and adjust product offerings accordingly[35] Employee and Workforce Management - The total employee cost for the year ended December 31, 2024, was HKD 257 million, down from HKD 277 million in 2023[56] - The group has 866 full-time employees and 100 part-time employees as of December 31, 2024, compared to 962 full-time and 115 part-time employees in 2023[56] - The employee turnover rate was 45% for males and 78% for females, with 44% for employees under 30 years old[97] - The employee training program has achieved a participation rate of 89% for both male and female employees[104] Environmental and Sustainability Initiatives - The company aims to reduce carbon intensity per square foot of retail space by 15% by 2030 compared to the 2023 baseline[85] - The usage of plastic shopping bags in the company's stores decreased by 1.5% year-on-year during the reporting period, attributed to government initiatives and internal policies[86] - The company has set a target to phase out the use of plastic bags across its retail network by 2050[88] - The company has implemented energy efficiency measures, including setting indoor temperatures to 25 degrees Celsius and using LED lighting in new stores[83] - The company has not recorded any violations of environmental laws during the reporting period, demonstrating its commitment to regulatory compliance[80] Corporate Governance - The board of directors is responsible for managing the company, including formulating corporate strategies and overseeing financial reporting[125] - The company has a clear governance structure, ensuring that power and authority are not overly concentrated despite the dual role of the chairman and CEO[124] - The company has established policies to manage environmental and social risks in its supply chain[118] - The board consists of nine members, including three executive directors and six independent non-executive directors, ensuring a balanced composition for independent judgment[127] Customer Engagement and Satisfaction - The company engaged social media influencers to promote its "激拼購物日" shopping event, successfully increasing brand awareness among mainland customers[23] - The group actively pursues high customer satisfaction through regular feedback collection to continuously improve products and services[66] - The group emphasizes a "customer first" business philosophy, ensuring quality service, products, and overall customer experience[67] - The group has established a comprehensive complaint handling mechanism to ensure all customer complaints are properly addressed[68] Risk Management - The company has implemented a "three lines of defense" model for risk management, ensuring accountability and transparency in managing ESG-related risks[61] - The internal audit department assesses the adequacy and operation of the risk management and internal control systems for the fiscal year ending December 31, 2024[182] - The company emphasizes the importance of proactive risk management to ensure significant risks are identified, assessed, and effectively managed[178] Community Engagement and Social Responsibility - The company is committed to community engagement, focusing on areas such as education, environmental issues, labor needs, health, culture, and sports[121] - The company has been recognized for its corporate social responsibility efforts, receiving the "Caring Company" logo for five consecutive years[107] - The company donated HKD 29,000 to support the Green Action initiative and collected 817 kg of red packets for recycling[108] Financial Reporting and Compliance - The company confirmed that the financial statements for the year ending December 31, 2024, must fairly reflect the financial position and performance of the group, adhering to applicable accounting policies and legal requirements[159] - The auditor's fees for the year ending December 31, 2024, are approximately HKD 2,000,000 for audit services and HKD 600,000 for non-audit services, compared to HKD 2,000,000 and HKD 1,000,000 respectively in 2023[161] - The company has adopted a dividend policy that allows shareholders to share in profits while retaining sufficient reserves for future development[167]
恒基发展(00097) - 2024 - 年度财报