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众安在线(06060) - 2024 - 年度财报
2025-04-24 11:03

Financial Performance - Total insurance service revenue for 2024 reached RMB 31,744.34 million, a 15.3% increase from RMB 27,521 million in 2023[6]. - Net profit attributable to shareholders for 2024 was RMB 603.46 million, down from RMB 4,077.86 million in 2023, primarily due to a one-time investment gain of RMB 3,784 million recognized in 2023[9]. - Basic earnings per share for 2024 were RMB 0.41, compared to RMB 2.77 in 2023[6]. - The total assets increased to RMB 45,284.58 million in 2024, up from RMB 42,863.61 million in 2023[6]. - The comprehensive solvency adequacy ratio for 2024 was 227%, a decrease from 240% in 2023[6]. - The combined loss ratio for 2024 was 58.3%, with a combined expense ratio of 38.6%, resulting in an underwriting profit of RMB 990 million[26]. - The company’s underwriting combined cost ratio was 96.9%, marking the fourth consecutive year of underwriting profitability, despite a 1.7 percentage point increase compared to the same period in 2023[26]. - The overall net profit for the group was RMB 6.034 billion, significantly influenced by improved performance in the insurance and technology sectors[32]. - The total investment income for the company reached RMB 1.335 billion in 2024, a significant increase of over 85.4% compared to RMB 720 million in 2023[83]. - The net profit for the year ending December 31, 2024, was approximately RMB 603 million, compared to RMB 3.84 billion for the year ending December 31, 2023, which included a one-time investment income of RMB 3.78 billion recognized after a subsidiary was no longer consolidated[111]. Premium Growth - Total premiums for 2024 exceeded RMB 33,417 million, reflecting a 13.3% growth from RMB 29,501 million in 2023[8]. - In 2024, the company achieved total premiums of RMB 33.417 billion, a year-on-year increase of 13.3%, and insurance service revenue of RMB 31.744 billion, up 15.3% year-on-year[26]. - Total premium for the health ecosystem reached RMB 10.338 billion, a year-on-year increase of 5.4%, serving over 130 million users[14]. - Digital lifestyle ecosystem total premium reached RMB 16.197 billion, a year-on-year increase of 28.9%[15]. - Total premium for the automotive ecosystem reached RMB 2.051 billion, a year-on-year increase of 29.8%, with new energy vehicle insurance premiums increasing by approximately 188.4%[15]. - Total premium for critical illness insurance reached approximately RMB 1.96 billion, growing by about 46% year-on-year[39]. - The health insurance flagship product "Zunxiang eSheng" generated total premiums of approximately RMB 4.66 billion, with an average user age of 39[37]. - The total premium for group insurance business reached RMB 637 million in 2024, representing a year-on-year growth of 6%[40]. Technology and Innovation - The core cloud insurance system "Wujieshan" issued 19.732 billion policies, with an automation rate of 99%[18]. - The company aims to embrace AI and promote its widespread application across all business scenarios[18]. - The technology output business achieved total revenue of RMB 0.956 billion, a year-on-year increase of 15.3%[19]. - The AI customer service system achieved an average accuracy rate of 98% in automatic speech recognition and over 90% in semantic recognition[59]. - The claim processing efficiency improved significantly, with the intelligent claim material identification pass rate reaching 90% and the fastest case closure time reduced to 15 seconds[60]. - The company has filed a total of 463 patent applications, including 168 overseas, and has been granted 103 patents, with 37 being overseas patents[55]. - The company is focused on technology output, helping clients in the insurance industry achieve digital transformation through new core insurance systems and digital solutions[62]. Market Position and Strategy - The company ranked eighth in total property insurance premiums in China, improving its position by one place[13]. - The company plans to continue its strategy of "technology-driven finance" to enhance insurance services and support the real economy[11]. - The company is focusing on new economic sectors such as green energy and digital economy, aiming to provide customized insurance solutions[10]. - The company aims to continue its "insurance + technology" dual-engine strategy, focusing on sustainable quality growth and enhancing brand building[88]. - The company plans to deepen its presence in the Hong Kong financial market, leveraging technology to drive fintech innovation and enhance user experience[88]. Risk Management and Governance - The company is focused on compliance and governance, with a dedicated Chief Compliance Officer and a robust board structure to oversee strategic investments[128][135]. - The company has implemented a risk management and internal control system, which has been reviewed for effectiveness as of December 31, 2024[199]. - The board confirmed the effectiveness of the internal control systems as of December 31, 2024[200]. - The company has established four committees to oversee specific aspects of its affairs, including the Audit and Consumer Protection Committee[165]. - The company emphasizes data analysis and risk management, with Yu Yang, an assistant to the general manager, holding a master's degree in artificial intelligence and extensive experience in data analysis[142]. Employee and Board Composition - The company has a strong board with members having diverse backgrounds in finance, law, and management, enhancing its strategic decision-making capabilities[131][135]. - The company has a total audit fee of RMB 11,974,000 and non-audit fees of RMB 4,490,000, bringing the total to RMB 16,464,000 for the year ending December 31, 2024[196]. - The company aims to maintain a minimum of 2 female members on the board, representing 18.18% of the total board composition[183]. - The company has a commitment to fostering female talent and providing long-term development opportunities for female employees[185]. - The gender distribution of employees is 1,005 females (41.96%) and 1,390 males (58.04%), totaling 2,395 employees[185].