PagSeguro Digital(PAGS) - 2024 Q4 - Annual Report

Economic and Political Environment - The Brazilian government continues to exert significant influence over the economy, which may adversely affect the company and the price of its Class A common shares[44]. - Ongoing political instability in Brazil has negatively impacted business operations and the trading price of Class A common shares[51]. - High inflation rates in Brazil historically affect the economy and capital markets, posing risks to the company's business and share price[59]. - Economic uncertainty in Brazil may lead to increased funding costs and affect the company's ability to finance operations and invest in growth opportunities[61]. - Brazilian inflation rate was 5.48% in March 2025, with previous years at 4.83%, 4.62%, and 5.79% in 2024, 2023, and 2022 respectively[60]. - The SELIC rate was 13.15% in March 2025, compared to 12.25% in 2024, 11.75% in 2023, and 13.75% in 2022[60]. - The Brazilian real depreciated against the U.S. dollar, with a selling rate of R$6.1923 per US$1.00 as of December 31, 2024, and R$5.7422 as of March 31, 2025[64]. - Brazil's GDP growth was 3.4% in 2024, driven mainly by services and household consumption, but growth is limited by inadequate infrastructure and labor market volatility[148]. - Geopolitical instability and sanctions could adversely affect the global economy and the company's financial performance through increased inflation and market disruptions[149]. - The IMF projects a 3.3% global GDP growth in 2025 and 2026, with medium-term risks tilted to the downside due to policy uncertainties[150]. Regulatory and Compliance Risks - The company is subject to extensive government regulation, and changes in these regulations could significantly impact its operations[45]. - The company faces risks related to compliance with export controls and economic sanctions, which could materially impact its operations and reputation[152]. - The company is subject to various anti-corruption and anti-money laundering laws, and any compliance failures could result in significant penalties and reputational harm[130]. - The company faces risks associated with noncompliance with the LGPD, which could lead to significant legal and financial exposure[86]. - The LGPD imposes fines of up to 2% of gross sales, limited to R$50 million per violation, for noncompliance with data protection regulations[87]. - The Central Bank has enacted new rules increasing capital and prudential requirements for payment institutions, effective January 2025, which may impose stricter requirements on the company[170]. - The company is subject to regulatory uncertainties regarding cryptocurrency investments, which could impact financial performance and compliance costs[111]. - The company is subject to various regulations regarding nonfinancial information, including climate-related and ESG reporting, which could adversely affect its operations if not complied with[140]. - The Brazilian Usury Law was amended in June 2024, removing usury limitations for certain transactions, which could impact financial performance if further changes occur[94]. - Changes in tax laws in Brazil could increase the tax burden and compliance costs, adversely affecting profitability[101]. - A proposed bill (PL 1,087/2025) may impose a 10% withholding tax on dividends paid to non-resident shareholders starting January 2026[101]. - The Brazilian Congress passed a tax reform in December 2024 introducing a dual VAT system, which will be implemented over eight years starting in 2026[103]. Market and Competitive Landscape - The e-commerce market in Brazil is developing, and the company's growth depends on the continued expansion of e-commerce and internet usage[46]. - The company may face increased competition, which could adversely affect its market position and financial performance[46]. - Intense competition in the digital payment market may pressure pricing and reduce profitability[107]. - The company faces potential substantial fines and operational changes if found in violation of regulations, which could harm business results[98]. - The company relies on third parties for transaction processing, which poses risks if these parties fail to perform adequately[112]. - The company is currently experiencing significant expansion and anticipates further growth to address potential increases in its customer base and market opportunities[164]. - The company aims to increase the number of users who collect and pay digitally and to diversify its customer base[143]. Operational Risks - The company faces risks related to exchange rate volatility, which may adversely impact its operations and financial results[44]. - The company relies on a limited number of suppliers for key components, which poses risks of shortages or price increases[46]. - The company incurs losses from consumer claims related to merchant performance and fraud, which could diminish consumer confidence[104]. - The company’s revenues depend on prompt and accurate transaction processes, and failure to grow transaction-processing capabilities could harm its ability to collect revenue[166]. - The company is dependent on its subsidiaries for funds to pay operating expenses and dividends, which may be affected by exchange rate fluctuations[187]. - Liquidity risk may arise from insufficient financial resources to meet obligations, influenced by market conditions and customer behavior[199]. Cybersecurity and Technology - The company faces risks from cyberattacks and data breaches, which could adversely affect its reputation and operations[79]. - The company expects to spend significant additional resources to protect against security breaches, with potential liabilities for card information breaches[82]. - Cybersecurity risks have increased due to remote work practices and geopolitical instability, potentially affecting operational capabilities[84]. - The company is developing AI initiatives to enhance customer service, including features for problem-solving with card machines and service history analysis[203]. - AI regulation in Brazil is evolving, with Bill No. 2.338/23 under discussion, which may impose compliance burdens and liability standards[206]. Financial Performance and Shareholder Matters - The company has not adopted a dividend policy, meaning investors may rely solely on price appreciation for returns[211]. - The dual class capital structure allows UOL to control approximately 86.84% of voting power, limiting other shareholders' influence on corporate matters[208]. - As of December 31, 2024, there are 209,148,916 Class A common shares and 120,459,508 Class B common shares outstanding, all owned by UOL[210]. - The company recorded R$43.8 million in provisions for current civil and labor proceedings and R$71.1 million for non-current proceedings as of December 31, 2024[182]. - The company must maintain effective internal controls over financial reporting to avoid material weaknesses that could adversely affect its business and share price[139]. - The company recognizes an allowance for loan losses based on current assessments, but cannot guarantee sufficiency in provisions for risks[195]. - Historical loan losses may not predict future losses, and changes in the business model could adversely affect the quality of the loan portfolio[192]. - The quality of the loan portfolio is at risk from changes in Brazilian economic and political conditions, increased market competition, and regulatory changes[193]. - The company’s financial success is sensitive to the payment methods consumers choose, with higher transaction fees associated with credit card payments compared to digital transfers[176]. - Quarterly results are subject to fluctuations and seasonality, with fewer transactions expected in the first quarter and increased activity during the holiday season[121]. - The company relies on IT services agreements with Scala Data Centers and Amazon Web Services for managed services and cloud computing[77].