Workflow
Frontdoor(FTDR) - 2025 Q3 - Quarterly Report

Financial Performance - For the three months ended September 30, 2025, the company generated revenue of $618 million, net income of $106 million, and Adjusted EBITDA of $195 million, compared to $540 million, $100 million, and $165 million for the same period in 2024[102]. - Revenue for the three months ended September 30, 2025, was $618 million, a 14% increase from $540 million in the same period of 2024[124]. - Net income for the three months ended September 30, 2025, was $106 million, a 5% increase from $100 million in 2024[124]. - Adjusted EBITDA for the three months ended September 30, 2025, was $195 million, up 18% from $165 million in the same period of 2024[144]. - For the nine months ended September 30, 2025, net income increased to $253 million, compared to $226 million for the same period in 2024, reflecting a 12% growth[146]. Revenue Sources - For the nine months ended September 30, 2025, total operating revenue included 76% from existing customer renewals, 7% from new home warranty sales related to existing home transactions, and 9% from direct-to-consumer sales[102]. - The company’s revenue is primarily derived from home warranty contracts, which are typically one year in duration[115]. - Renewal revenue increased by $40 million (9%) to $461 million for the three months ended September 30, 2025, compared to $422 million in 2024[126]. Customer Metrics - The company had approximately 2.1 million active home warranties across all brands in the United States as of September 30, 2025[101]. - The number of home warranties grew to 2.11 million as of September 30, 2025, an 8% increase from 1.95 million in 2024[130]. - The customer retention rate and the number of home warranties are critical metrics for measuring operating performance[121]. - The company reported a customer retention rate of 79.4% as of September 30, 2025, an increase from 77.7% in 2024[130]. Costs and Expenses - Selling and administrative expenses rose to $174 million for the three months ended September 30, 2025, up from $154 million in 2024, reflecting costs associated with the 2-10 HBW Acquisition[135]. - Interest expense increased to $20 million for the three months ended September 30, 2025, compared to $10 million in 2024, driven by a higher debt balance from the 2-10 HBW Acquisition[140]. - Cost of services rendered was $264 million for the three months ended September 30, 2025, up from $235 million in 2024, reflecting inflationary cost pressures[132]. Strategic Acquisitions - The company anticipates continued strategic acquisition opportunities in the fragmented home services industry, having recently acquired 2-10 HBW to expand its customer base and revenue[112]. - The acquisition of 2-10 HBW on December 19, 2024, represented approximately 42% of the company's consolidated total assets and 9% of its consolidated total revenues as of September 30, 2025[172]. Cash Flow and Capital Management - Cash and cash equivalents totaled $563 million as of September 30, 2025, compared to $421 million as of December 31, 2024[150]. - Net cash provided from operating activities for the nine months ended September 30, 2025, was $315 million, an increase of 49% from $212 million in 2024[160]. - Free Cash Flow for the nine months ended September 30, 2025, was $296 million, compared to $181 million for the same period in 2024[167]. - Net cash used for financing activities was $210 million for the nine months ended September 30, 2025, compared to $131 million in 2024[165]. - The company expects capital expenditures for the full year 2025 to be approximately $30 million, focusing on recurring capital needs and technology projects[163]. Share Repurchase Program - The company repurchased 4,545,461 shares at an aggregate cost of $234 million under its share repurchase program as of September 30, 2025[155]. - The company repurchased a total of 4,545,461 shares at an aggregate cost of $234 million, with $416 million remaining available for future repurchase under the program as of September 30, 2025[175]. - The company’s Board of Directors approved a new share repurchase authorization of up to $650 million from September 4, 2024, through September 4, 2027[175]. - During the three months ended September 30, 2025, the average price paid per share for repurchased shares was $60.31[176]. Risk Factors and Controls - The company has not identified any material changes to the risk factors disclosed in its 2024 Form 10-K during the nine months ended September 30, 2025[174]. - The company continues to evaluate additional risks and uncertainties that could materially affect its business and financial condition[174]. - There were no changes to the internal control over financial reporting that materially affected the company during the most recently completed fiscal quarter[172]. - As of September 30, 2025, the company concluded that its disclosure controls and procedures were effective[171]. Market Conditions - The company faces challenges from a declining real estate market, which constrains demand for home warranties[109]. - Inflation continues to impact labor, parts, and equipment costs, which may affect overall financial performance[109]. - Seasonal fluctuations significantly affect revenue, with 21% of revenue recognized in Q1, 29% in Q2, 29% in Q3, and 21% in Q4 of 2024[105].