LivePerson(US:LPSN)2025-11-10 21:34Financial Performance - Total revenue for Q3 2025 was $60.2 million, a decrease of 19.0% compared to the same period last year[3] - Revenue for Q3 2025 was $60,154,000, a decrease of 19% compared to $74,244,000 in Q3 2024[28] - For Q4 2025, total revenue is expected to range from $50.5 million to $55.5 million, representing a year-over-year decline of 31% to 24%[12] - For the full year 2025, total revenue is expected to range from $235 million to $240 million, a decline of 25% to 23% year-over-year[14] Profitability - Net income for Q3 2025 was $8.7 million or $0.98 per share, compared to a net loss of $28.3 million or $4.74 per share in Q3 2024[9] - Net loss for Q3 2025 was $8,711,000, compared to a net loss of $28,309,000 in Q3 2024, indicating an improvement of 69%[28] - Basic net income per share for Q3 2025 was $0.98, compared to a loss of $4.74 per share in Q3 2024[28] - GAAP net income for Q3 2025 was $8,711, compared to a loss of $28,309 in Q3 2024[32] Adjusted Metrics - Adjusted EBITDA for Q3 2025 was $4.8 million, down from $7.3 million in Q3 2024[9] - Adjusted EBITDA for Q3 2025 was $4,751, down from $7,257 in Q3 2024, reflecting a decrease of approximately 34.6%[32] - Adjusted EBITDA for the full year 2025 is expected to range from $7.5 million to $12.5 million, with a margin of 3.2% to 5.2%[14] Cash and Liquidity - Cash and cash equivalents were $106.7 million as of September 30, 2025, down from $183.2 million at December 31, 2024[10] - Cash and cash equivalents at the end of Q3 2025 were $106,661,000, down from $142,104,000 at the end of Q3 2024[30] - Cash and cash equivalents decreased to $106,661 as of September 30, 2025, from $183,237 at the end of 2024[38] - Total current assets fell to $143,720 as of September 30, 2025, down from $231,224 at the end of 2024[38] Costs and Expenses - Total costs and expenses for Q3 2025 were $74,741,000, down from $90,282,000 in Q3 2024, reflecting a reduction of 17%[28] - The company incurred restructuring costs of $9,312,000 in Q3 2025, significantly higher than $1,448,000 in Q3 2024[28] - The company incurred restructuring costs of $9,312 in Q3 2025, compared to $1,448 in Q3 2024[32] - The company experienced a decrease in sales and marketing expenses to $18,235,000 in Q3 2025 from $22,093,000 in Q3 2024, a reduction of 17%[28] Other Income and Expenses - Total other income for Q3 2025 was $23,692,000, compared to an expense of $11,762,000 in Q3 2024, marking a significant turnaround[28] - The company reported a gain on troubled debt restructuring of $27,720,000 in Q3 2025[28] - The company reported a significant increase in interest expense, which rose to $8,113 in Q3 2025 from $5,698 in Q3 2024[32] Business Development - The company signed 28 deals in total for the third quarter, including 26 expansions and renewals and 2 new customers[4] - Average revenue per enterprise and mid-market customer (ARPC) increased by 5.6% to $665,000 compared to approximately $630,000 in the prior-year period[4] - The company launched the Conversation Simulator, which is expected to create significant new opportunities[5] Liabilities - Total liabilities decreased to $512,835 as of September 30, 2025, compared to $675,094 at the end of 2024[38]