Vestis (VSTS) - 2025 Q4 - Annual Report

Financial Performance - In fiscal year 2025, the company generated revenue of approximately $2.7 billion, with operating income of $64.4 million (2.4% of revenue) and a net loss of $40.2 million (-1.5% of revenue) [27] - Revenue from the recurring rental business comprised 95% of total revenue, indicating a strong reliance on predictable income streams [27] - 91% of fiscal year 2025 revenue was generated from sales in the United States, while 9% came from Canada, highlighting the company's geographic focus [27] - Approximately 9% of consolidated revenues are generated from foreign denominated revenues [285] Customer Base and Relationships - The company serves over 300,000 customer accounts across the United States and Canada, with a diverse customer base spanning various industries including manufacturing, hospitality, and healthcare [23][34] - The company’s top 10 customers account for less than 10% of total revenue, demonstrating a diversified revenue stream [34] - The company serves over 300,000 customer accounts, maintaining long-term relationships due to quality services and on-time delivery [49] - Approximately 30% to 40% of current customers utilize the full range of services and products, indicating significant cross-selling opportunities [55] Operations and Facilities - The company operates a network of over 325 facilities, including laundry plants and distribution centers, supporting over 3,300 pick-up and delivery routes [43] - Approximately 60% of uniforms and linens are manufactured in Mexico, utilizing a total manufacturing capacity of approximately 189,000 square feet [43] - The company focuses on operational excellence by identifying key areas to reduce operating costs and expand margins, including workforce management and merchandise inventory management [57][59] - The company aims to enhance route density through targeted sales strategies and analytical tools, which will lower overall costs per route [62] Sustainability and ESG Efforts - The company emphasizes sustainability by minimizing fuel usage and energy consumption in its operations, as well as repairing and reusing garments to support the circular economy [44] - The company is committed to environmental, social, and governance (ESG) efforts, including compliance with safe manufacturing practices and efficient use of resources [76] Competitive Landscape - The competitive landscape is characterized by local, fragmented competition, with primary competitors including Cintas Corporation and UniFirst Corporation [31][32] - The company is the second largest provider in its industry in the U.S. and Canada, leveraging its size for competitive advantages in purchasing power and operational efficiencies [48] Business Transformation and Strategy - The company initiated a multi-year business transformation and restructuring plan in Q1 of fiscal 2026 to improve profitability and cash flow generation [51] - The company emphasizes customer retention and modernization of the customer experience through investments in technology and service processes [54] Workforce - The workforce consists of approximately 18,150 teammates, with about 10,750 represented by labor unions, highlighting the importance of maintaining productive relationships [64] Financial Instruments and Risks - Each 1% increase in interest rates on the Term Loan Facilities would increase annual interest expense by approximately $11.4 million [287] - As of October 3, 2025, $1,143 million aggregate principal amount was outstanding under the Term Loan Facilities [287] - The company currently does not enter into financial instruments to manage foreign currency translation risk [285] - As of October 3, 2025, the company had no outstanding derivative arrangements for commodity price risk [288] Operational Enhancements - The company has made enhancements to its wash chemistry, resulting in utility resource reductions, including shorter washing machine run times and reduced water temperatures [76]