

Financial Performance - The total revenue for 2021 reached HKD 445,383 million, with a 16% increase year-on-year[12]. - Total revenue reached HKD 445,383 million, a 10% increase from HKD 403,846 million in the previous year[16]. - The company reported a net profit of HKD 33,500 million, representing a 16% increase from HKD 29,000 million in the previous year[16]. - The group reported a profit attributable to ordinary shareholders of HKD 33.5 billion for 2021, representing a 16% increase compared to 2020[29]. - The reported profit for 2021 was HKD 33.48 billion, representing a 15% increase from HKD 29.14 billion in 2020[50]. - The group’s total EBITDA for the year was HKD 135.65 billion, an increase from HKD 122.35 billion in 2020[50]. - The company achieved a profit before tax of HKD 49,977 million, which is a 29% increase from HKD 38,713 million in 2020[53]. - The company reported a net profit attributable to shareholders of HKD 4 million, with EBITDA and EBIT decreasing by 18% and 71% year-over-year, respectively, mainly due to declining roaming revenues[139]. Revenue Breakdown - The retail segment revenue was HKD 173,601 million, accounting for 39% of total revenue, with a 9% year-over-year increase[16]. - Revenue from mainland China was HKD 38,111 million, accounting for 21% of the total revenue[12]. - Port and related services generated HKD 42,285 million in revenue, a 29% increase from HKD 32,865 million[16]. - Financial and investment segment revenue rose by 23% to HKD 72,036 million from HKD 58,760 million[16]. - The telecommunications segment reported revenue of HKD 92,575 million, a 2% increase from HKD 90,663 million[16]. - Total revenue for the retail segment reached HKD 173,601 million in 2021, a 9% increase from HKD 159,619 million in 2020[78]. - The total revenue for the European segment increased to HKD 13,332 million in 2021, up 24% from HKD 10,782 million in 2020[69]. - Total revenue for the Asian, Australian, and other segments increased by 10% to HKD 18,060 million in 2021, compared to HKD 16,441 million in 2020[70]. EBITDA and EBIT - The EBITDA for 2021 amounted to HKD 111,227 million, reflecting a 65% contribution from the UK market[13]. - EBITDA totaled HKD 111,227 million, reflecting a 15% growth compared to HKD 96,944 million last year[16]. - EBITDA for 2021 was HKD 135,653 million, up from HKD 122,348 million in 2020[17]. - EBITDA for the group was HKD 43.052 billion, down 11% from HKD 48.540 billion in 2020[119]. - The group’s EBITDA margin (excluding mobile revenue) was 40% for the year[126]. - The overall retail segment's EBIT increased by 14% in 2021 compared to 2020[87]. - EBIT increased by 20% to HKD 64,744 million from HKD 53,854 million in the prior year[16]. - EBIT for the year was HKD 64,744 million, reflecting a 20% increase from HKD 53,854 million in 2020[52]. Market Expansion and Investments - Future outlook includes continued expansion in retail and telecommunications sectors, leveraging technological advancements[11]. - The company plans to invest in and operate a port in Saudi Arabia, enhancing its market presence in the region[24]. - The company plans to continue expanding its market presence and investing in new technologies to enhance operational efficiency[54]. - The company plans to continue expanding its retail presence and investing in new product development to drive future growth[106]. - The company expanded its retail network in Hong Kong to over 500 points of sale, including partnerships with major retailers[24]. - The company has entered a new regulatory period for several regulated businesses in the UK and Australia, resulting in reduced revenue and allowed returns[110]. Sustainability and Technology - The company emphasizes sustainability and the adoption of new technologies to address environmental and social responsibilities[7]. - The group’s core sustainable development goals will continue to be emphasized, with a focus on achieving net-zero emissions targets[48]. - The company continues to focus on reducing customer churn and enhancing service offerings to improve customer retention[121]. - The company continues to adapt to market changes and maintain a strong financial position despite global economic challenges[156]. Customer Metrics - The number of retail stores increased to 16,398 in 2021, up from 16,167 in 2020, representing a 1% growth[78]. - The loyalty membership in the health and beauty products segment grew to 141 million in 2021, up from 138 million in 2020, with a sales participation rate of 64%[80]. - Total active customers for Hutchison Asia Telecom reached approximately 56.2 million as of December 31, 2021, a decrease of 1% compared to 2020, primarily due to the operating environment in Indonesia[45]. - The total registered customer count in the UK as of December 31, 2021, was 13,147 thousand, with a growth of +5% from June 30, 2021[128]. Debt and Financial Management - The group maintained a strong financial position with cash holdings of HKD 8.1 billion and a net debt to total capital ratio of 14.7% as of December 31, 2021[111]. - The group’s cash and cash equivalents accounted for 95% of current assets, an increase from 94% in 2020[177]. - The group’s net debt as of December 31, 2021, was HKD 168.69 billion, a decrease from HKD 185.13 billion in 2020[174]. - The group recorded current and deferred tax expenses of HKD 9.58 billion in 2021, an increase from HKD 1.47 billion in 2020, mainly due to prior year adjustments and increased pre-tax profits[155]. - The group has a policy against early repayment of debt due to changes in credit ratings[166]. Operational Challenges - The pandemic continues to pose significant risks to the group's operations, including potential declines in throughput at ports and reduced foot traffic at retail stores due to factory closures and decreased demand in Europe and the US[198]. - Uncertainty remains regarding the long-term adverse effects of the pandemic on the global economy and financial markets, which may impact the group's operational performance, cash flow, and financial condition[199]. - The company's revenue from tower assets decreased by 2% year-over-year, totaling HKD 86.972 billion in 2021 compared to HKD 85.786 billion in 2020[125].