Financial Performance - Service revenue for 2022 was HKD 3,278 million, a slight increase from HKD 3,241 million in 2021[21] - EBITDA for 2022 totaled HKD 1,420 million, down from HKD 1,477 million in 2021[21] - The company reported a loss attributable to shareholders of HKD 158 million, a significant decline from a profit of HKD 4 million in 2021, representing a decrease of 4,050%[21] - Earnings per share for 2022 were HKD (3.28), compared to HKD 0.08 in 2021, marking a decrease of 4,200%[21] - Total revenue decreased by HKD 503 million or 9% to HKD 4.882 billion, primarily due to a 25% decline in hardware and other product revenue[31] - EBITDA fell by HKD 57 million or 4% to HKD 1.42 billion, mainly due to reduced hardware revenue and increased network operating costs from 5G expansion[31] - The company's revenue for 2022 was HKD 4,882 million, a decrease of 9.4% from HKD 5,385 million in 2021[53] - Customer service revenue net amounted to HKD 3,278 million, slightly up from HKD 3,241 million in the previous year[53] - The net margin for customer service decreased to 86% from 87%, reflecting a 1 percentage point decline[53] - EBITDA for the service segment was HKD 1,420 million, down from HKD 1,477 million in 2021, with a service EBITDA margin of 42%, down 2 percentage points[53] Customer Metrics - The number of customers in Hong Kong and Macau increased from approximately 3.2 million to about 3.3 million, benefiting from the growth of prepaid and postpaid customers[31] - Postpaid customer churn rate improved significantly from 1.2% to 0.8%, attributed to network improvements and effective customer retention strategies[31] - The net ARPU for postpaid customers decreased by 2% to HKD 168, but showed significant improvement in the second half of 2022 as the market began to recover[31] - The total number of customers increased to approximately 3.3 million, up from 3.2 million in the previous year, driven by growth in prepaid customers and 5G postpaid subscriptions[57] - Monthly postpaid customer churn rate improved to 0.8% from 1.2% in the previous year, reflecting network improvements and effective customer retention strategies[57] Capital Expenditure and Investments - The company has invested over HKD 30 billion since 2019 to expand its mobile network and develop 5G capabilities[24] - Capital expenditures, excluding telecommunications licenses, were HKD 496 million, a reduction from HKD 874 million in the previous year[53] - Capital expenditure decreased by 43% to HKD 496 million, representing 15% of service revenue, as 5G network infrastructure development reached its peak[59] Dividends - The final dividend per share for 2022 remained unchanged at HKD 5.21[21] - The company plans to maintain the same level of dividend distribution as in 2020 until regular profit exceeds HKD 361 million, at which point dividends will be adjusted to 100% of annual profit[33] - The board proposed a final dividend of HKD 0.0521 per share, maintaining the same level as the previous year[32] - The interim dividend of HKD 0.0228 per share was paid to shareholders in early September 2022, with a proposed final dividend of HKD 0.0521 per share to be distributed on May 29, 2023[114] Strategic Initiatives - The company aims to promote Hong Kong as a smart city and explore new opportunities in the metaverse and Web 3.0 era[24] - The company continues to provide innovative mobile and data solutions through its 3 brand in Hong Kong and Macau[23] - The introduction of 5G broadband services has led to encouraging growth in user numbers, aligning with network expansion and enhancement projects[40] - The introduction of the "store-in-store" strategy expanded sales channels to over 400 points, enhancing customer experience[46] - The launch of the 5G smart parking solution improved customer experience by reducing wait times for parking[50] Governance and Management - The company has a strong governance structure with multiple independent non-executive directors, including Dr. Lan Hongzhen, who has extensive experience in public service and corporate governance[97] - The company has a robust management team with over 35 years of experience in various industries, ensuring effective oversight and strategic direction[93][94] - The company is committed to corporate governance, with members holding qualifications from recognized institutions and participating in various governance committees[94][97] - The board consists of 10 members, including a non-executive chairman and four independent non-executive directors, meeting the one-third independence requirement[141] - The company has established four permanent committees: Audit Committee, Nomination Committee, Remuneration Committee, and Sustainability Committee[154] Risks and Challenges - The group faces significant risks from market competition, which may impact customer acquisition and retention costs, growth rates, and market share[73] - The group is exposed to foreign exchange risks, primarily from receivables and payables denominated in currencies such as USD, MOP, RMB, EUR, and GBP[63] - The ongoing COVID-19 pandemic continues to pose uncertainties that may adversely affect the group's operations and financial performance[72] - The group is under pressure to develop and adopt new technologies to remain competitive in the rapidly evolving telecommunications industry[74] - The group faces risks from changes in legal and regulatory requirements that could adversely affect its financial condition and operational performance[78] Cybersecurity and Data Protection - The company faces increasing risks from cyberattacks, which could lead to significant operational disruptions and costly remediation expenses[85] - Potential costs related to cyberattacks may exceed the company's insurance coverage, impacting financial stability and operational performance[85] - The company is subject to data protection laws, and failure to comply could result in regulatory actions or civil claims, adversely affecting financial performance[86] - The group is committed to protecting personal data of customers and employees, adhering to applicable data protection laws[182] Shareholding and Ownership - The company has a total of 3,184,982,840 shares held by various controlled entities, representing approximately 66.09% of total shares[124] - Li Ka-Shing and his family collectively hold 404,132,779 shares, accounting for 8.38% of the company's total shares[125] - The Li Ka-Shing Foundation holds 350,527,953 shares, which is 7.27% of the total shares[125] - The company reported no outstanding borrowings or debt as of December 31, 2022[130] Corporate Social Responsibility - Charitable donations made by the group to community projects amounted to approximately HKD 3.8 million in the year, compared to HKD 1.8 million in 2021[116] - The company emphasizes the importance of maintaining a good reputation in the community and ensures timely and accurate information dissemination to the market[179]
和记电讯香港(00215) - 2022 - 年度财报