Financial Performance - The total revenue for the fiscal year 2021 was HKD 20,539 million, representing a 3.6% increase from HKD 19,820 million in 2020[6]. - Revenue from big data products and solutions reached HKD 2,329 million, a significant growth of 20.3% compared to HKD 1,936 million in the previous year[6]. - The profit attributable to shareholders before share-based expenses was HKD 818 million, up 21.0% from HKD 676 million in 2020[6]. - The profit attributable to shareholders for the year was HKD 712 million, reflecting a 16.1% increase from HKD 613 million in the prior year[6]. - Earnings per share increased to HKD 46.4, a rise of 22.9% from HKD 37.7 in 2020[6]. - The total assets at the end of the fiscal year were HKD 29,601 million, a 5.6% increase from HKD 28,021 million in 2020[6]. - The return on equity was 16.5%, up from 14.2% in the previous year, indicating improved profitability[6]. - Gross profit amounted to HKD 3.765 billion, reflecting a 12% year-on-year growth[52]. - Profit attributable to shareholders was HKD 712 million, up 16% year-on-year, while adjusted profit reached HKD 818 million, a 21% increase[52]. Business Development and Strategy - The company secured multiple contracts in 2021, including the digital brain project for Changchun City and smart city projects in Xinjiang and Shanghai[12][13]. - Strategic partnerships were established with Tencent Cloud and JD Technology to enhance digital transformation and build a new digital industry ecosystem[19][20]. - The company achieved significant milestones in 2021, marking its 20th anniversary since listing, and is positioned as a leader in the big data technology sector[46]. - The company has developed three major product families: Smart Data Hub, Smart Data Platform, and Smart Data Twin, focusing on core application scenarios such as digital native cities and financial technology[48]. - The company is leveraging the digital economy's growth opportunities, as outlined in the "14th Five-Year Plan," which emphasizes the value of data as a new production factor[47]. - The company plans to implement equity incentives and dividends to share growth benefits with employees and shareholders, reinforcing its commitment to long-term strategic goals[50]. - The company aims to replicate its innovative solutions in more cities, driven by increasing governmental focus on smart environmental systems and digital twin technologies[48]. Awards and Recognition - The company ranked 7th in the 2021 annual list of top technology companies, highlighting its industry leadership[22]. - Shenzhou Holdings ranked 1st in the 2021 Digital Transformation Top 100 Enterprises[23]. - Shenzhou Holdings achieved a score of 92.84 in the 2021 Digital Transformation evaluation, placing 5th overall[37]. - Shenzhou Holdings was recognized as a leading enterprise in big data in 2021[39]. - The company was awarded the Best Solution Award for Carbon Neutral Smart City in 2021[39]. - The company received the Outstanding Enterprise Award in the Big Data field in 2021[40]. - The company has received multiple industry accolades, including being ranked 5th in the "2021 Top 100 Promoters of China's Digital Transformation"[52]. Research and Development - The company invested HKD 497 million in R&D, a 20% increase year-on-year, and acquired 403 new intellectual properties, totaling 2,249, a 22% increase[55]. - The company aims to enhance its big data service strategy and strengthen its R&D capabilities, focusing on three core product families[60]. - The company plans to accelerate the commercialization of big data products and solutions, aiming to empower various innovative scenarios in the digital economy[52]. Corporate Governance - The company is committed to maintaining high standards of corporate governance to enhance transparency, accountability, and corporate value for shareholders[85]. - The company strictly adheres to the governance laws and regulations of the jurisdictions in which it operates, as well as applicable guidelines and rules issued by regulatory authorities[85]. - The company has complied with the corporate governance code throughout the reporting period, with some deviations explained[86]. - The chairman and CEO roles are held by the same individual, which the board believes ensures consistency in business strategy development and execution[86]. - The audit committee, composed entirely of independent non-executive directors, is responsible for overseeing financial reporting, risk management, and internal controls[95]. Risk Management - The company emphasizes the importance of effective risk management and internal control systems to achieve strategic objectives[106]. - The group employs a three-line defense model for risk management, with operational management as the first line, risk management functions as the second line, and internal audit as the third line[108]. - In 2021, the top three identified risks were competition risk, reliance on major customers, and talent attrition risk, with the reliance on major customers moving from third to second place compared to 2020[111]. - The board believes that the risk management and internal control systems are effective and sufficient, complying with the Corporate Governance Code[114]. Sustainability and Social Responsibility - The company aims to become a leading big data service provider while adhering to ethical standards and sustainable development principles[121]. - The company integrated sustainability into its operational and risk management, focusing on creating long-term value for stakeholders[122]. - The company emphasizes sustainable development and has integrated social responsibility into its business operations, aiming to create long-term value for society and the environment[131]. - The company has been recognized for its ESG practices, winning several awards for its contributions to sustainable development and environmental protection[131]. - The company actively contributed to social sustainability by donating anti-epidemic materials during the Xi'an outbreak and supporting youth education initiatives[121]. Employee Development and Engagement - The company is committed to talent development through initiatives like "Partners," "Shenma Hui + Shenji Camp," and "Geek Competition + Campus Ambassadors" to foster a sustainable corporate culture[49]. - The company has established a performance-based compensation system combining base salary and performance bonuses to attract and retain talent[154]. - The employee training hours exceeded 190,000, with nearly 30,000 participants, resulting in an average training duration of 13.20 hours per employee, a significant increase from 10.32 hours in 2020[167]. - The company maintained its workforce during the pandemic without layoffs or salary reductions, enhancing employee cohesion[167]. Environmental Impact - The company aims to achieve "carbon peak and carbon neutrality" by reducing greenhouse gas emissions and increasing the use of renewable energy and low-carbon products[138]. - The company has implemented various energy-saving measures, including optimizing air conditioning and lighting systems to reduce energy consumption[139][140]. - The total greenhouse gas emissions amounted to 15,370.86 tons in 2021, up from 14,544.45 tons in 2020, indicating an increase of 5.68%[150]. - The company has implemented strict environmental management standards and achieved ISO 14001 certification for its environmental management system[134]. Customer Service and Satisfaction - The company has established a comprehensive customer service system, ensuring timely feedback and resolution of issues through multiple channels, enhancing customer satisfaction[192]. - In 2021, the number of customer complaints was approximately 20,000, accounting for 0.05% of total business transactions, indicating a slight decrease in complaint ratio despite an increase in complaint volume due to rapid business growth[191]. - The company has developed the Yanyun DaaS, a leading big data product that integrates various systems and data at minimal cost, currently applied in over 12 central ministries and 27 provinces, supporting the trillion-level big data industry ecosystem[194].
神州控股(00861) - 2021 - 年度财报