Media Business Development - The Group launched HOY Infotainment (Channel 78) in November 2022, an all-new free-to-air news and infotainment channel to strengthen its media business and expand influence[13]. - Channel 77 was rebranded to HOY TV in October 2022, with an upgraded programme line-up, enhancing viewer experience and satisfaction[13]. - The launch of new channels and rebranding efforts are expected to escalate the development of the Group's media business to a new stage[13]. - The Group aims to continue producing high-quality programmes and acquiring popular overseas content to increase viewership and customer satisfaction[14]. - The Group's initiatives in 2022 laid a solid foundation for expanding its customer base and contributed to a new chapter in Hong Kong's media industry[11]. - The Group produced diverse programs in 2022, including dramas, lifestyle shows, and health segments, contributing to increased viewership and advertising revenue[54]. - The Group's sports programming included major events such as the FIBA 3x3 Basketball World Tour and the FINA World Swimming Championships, broadcasted across various media channels[61]. - HOY TV's community-centered program "City Focus" highlighted over 300 community issues by the end of December 2022, aligning with its mission to serve audience needs[57]. - The Group's new informative English talk show "Friday Beyond Spotlights" provided insights from business elites and entrepreneurs to a global audience[58]. - The Group's commitment to a "customer-centric" and "quality focus" approach remains a core purpose in its operations[14]. Audience Engagement and Viewership - The average weekday patronage of the MTR in December 2022 estimated that approximately 4.4 million people were watching the Group's programmes daily[14]. - The average daily viewership of the group's programs on MTR was about 4.4 million passengers, following the opening of the East Rail Line cross-harbour section in December 2022[16]. - The group's Facebook pages accumulated over 2 million followers by December 31, 2022, with engagement reaching approximately 110 million, a 90% increase from 2021[17]. - Monthly active users of HOY's website and mobile application increased by approximately 46% in 2022 compared to 2021, while i-cable.com saw a 136% increase in active users[17]. - The Group produced viewer-centric programmes like "Cooking in Pandemic" and "Anti-pandemic Quick Tips" to engage audiences during the COVID-19 pandemic[45]. Telecommunications and Broadband Services - The Group operates one of the largest wireline telecommunications networks in Hong Kong, serving over 2 million households[26]. - The Group's Pay TV customer base decreased from 715,000 in December 2021 to 662,000 in December 2022, representing a decline of approximately 7.4%[32]. - The Broadband customer base also saw a slight decrease from 202,000 in December 2021 to 198,000 in December 2022, a reduction of about 2.0%[32]. - The telecommunications business revenue decreased compared to the previous year, but the number of broadband customers remained stable in 2022 due to value-for-money campaigns[71]. - The Group launched diverse service subscription packages with new contents and smart home solutions to increase customer retention in broadband services[71]. Environmental, Social, and Governance (ESG) Initiatives - The Group is dedicated to adopting environmental protocols and creating a favorable environment for staff development and community engagement[85]. - The Group's ESG working group validates key material ESG issues linked to business continuity and societal importance[104]. - The Group's environmental impact management includes policies on air emissions, waste management, and energy management[108]. - The Group's commitment to anti-corruption and labor standards is reflected in its policies and practices[108]. - The Group's community support initiatives and employee development programs are aligned with its corporate social responsibility (CSR) strategies[110]. Employee Development and Workplace Environment - The Group's total workforce in 2022 was 1,169 employees, a decrease of 6 from 1,175 in 2021[187]. - The majority of employees (91.1%) were based in Hong Kong, with only 8.9% in other regions[187]. - The company conducted approximately 159 corporate training events in 2022, significantly up from 50 events in 2021, involving 1,139 participants[198]. - Total training hours increased to 42,302 in 2022 from 38,184 hours in 2021, reflecting a focus on employee development[198]. - The Group emphasizes a positive working environment and aims to promote workforce diversity across age, gender, and nationality[176]. Financial Performance and Challenges - The Group faced significant competition in the telecommunications sector, leading to continuous price reductions and a slowdown in service installations and upgrades[30]. - The Group's advertising revenue from TV and MTR In-train TV was severely impacted in 2022 due to the pandemic and economic downturn[30]. - Recurrent losses have weakened the Group's financial position, increasing dependency on external financing[82]. - Pay TV subscription revenue decreased due to a contracting customer base and intense competition from new streaming services, leading to a continuous decline in media segment revenue compared to 2021[64]. Sustainability and Resource Management - The Group reported a total of 4,734 tonnes of greenhouse gas emissions in 2022, down from 5,405 tonnes in 2021, representing a reduction of approximately 12.4%[150]. - The Group recorded a reduction of approximately 17% in electricity consumption, from 13,810,209 kWh in 2021 to 11,454,969 kWh in 2022, due to the adoption of more energy-saving appliances and green initiatives[166]. - The Group implemented measures to promote waste reduction, including going paperless and encouraging the use of electronic copies, resulting in a reduction of paper waste from 13 tonnes in 2021 to 3 tonnes in 2022[157]. - Diesel consumption decreased by 12%, from 56,094 liters in 2021 to 49,355 liters in 2022, attributed to a reduction in the vehicle fleet size and shorter travel distances[167]. - The Group's CO2 emissions intensity for scope 1 was approximately 0.23 tonnes per employee in 2022, down from 0.25 tonnes per employee in 2021[152].
有线宽频(01097) - 2022 - 年度财报