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工商银行(01398) - 2021 - 年度财报
ICBCICBC(HK:01398)2022-04-27 08:43

Customer Base and Market Position - The bank serves 969.1 million corporate clients and 704 million individual clients, showcasing a robust customer base[1] - The bank has been ranked first in the Global Banking 1000 by The Banker for nine consecutive years and first in the Global 2000 by Forbes, highlighting its competitive position[2] - The company ranked among the top in various global banking lists, including the "World's 500 Largest Companies" and "Global 1000 Banks" for nine consecutive years[9] - The total number of individual customers has surpassed 700 million, while corporate customers reached 9.69 million, indicating a robust customer ecosystem[35] Strategic Focus and Vision - The bank aims to build a world-class modern financial enterprise with global competitiveness, guided by Xi Jinping's new era of socialism with Chinese characteristics[3] - The bank's mission includes providing excellent financial services, rewarding shareholders, and contributing to society[6] - The bank has a vision to become a sustainable bank with global competitiveness[6] - The bank's strategic focus includes serving the real economy and meeting the new expectations of the public for financial services[4] Financial Performance - Net profit for 2021 reached RMB 350.216 billion, an increase from RMB 317.685 billion in 2020, representing a growth of 4.8%[15] - Operating income for 2021 was RMB 860.88 billion, an increase from RMB 800.08 billion in 2020, reflecting a growth of 7.6%[19] - The net profit attributable to shareholders for Q4 2021 was RMB 96,517 million, compared to RMB 88,348 million in Q3 2021, reflecting a quarter-over-quarter growth of 9.8%[23] - The company achieved an operating income of 860.9 billion RMB in 2021, representing a 7.6% increase year-on-year[32] Risk Management - The bank emphasizes risk management and has improved its risk control capabilities, ensuring asset quality[4] - The company actively manages various risks, including credit risk, market risk, and liquidity risk, as part of its risk management strategy[13] - The bank is actively enhancing its risk management capabilities, focusing on emerging risks such as climate and model risks[34] - The bank has implemented new credit approval regulations across domestic institutions to strengthen risk control[34] Digital Transformation and Technology - The bank is committed to digital transformation and actively develops financial technology to enhance operational management[4] - The bank is focused on creating value through technology-driven initiatives and enhancing customer service[4] - The company has launched innovative products such as "Science and Technology Loan," "Agricultural Loan," and "Photovoltaic Loan" to better meet market demands[92] - The company has developed 34 intelligent models to support personalized service offerings, enhancing marketing and management capabilities[102] International Operations - The bank plans to expand its international operations by leveraging two markets and two resources, enhancing its global development layout[4] - The company continues to expand its international presence with subsidiaries in various countries, including Argentina, Brazil, and the United States[12] - The bank's cross-border RMB business volume exceeded 850 billion in 2021, reflecting significant growth in international operations[147] Customer Deposits and Loans - Total customer loans and advances amounted to RMB 20,667.2 billion, up from RMB 18,624.3 billion in 2020, reflecting a growth of 11.0%[15] - Customer deposits rose to RMB 26,441.8 billion, up from RMB 25,134.7 billion in 2020, indicating a growth of 5.2%[17] - The bank's capital adequacy ratio stood at 18.02%, with a non-performing loan ratio of 1.42%, a decrease of 0.16 percentage points[18] Awards and Recognition - The company has been recognized as the best bank in China and the best bond underwriter in multiple awards[10] - The company received the highest level 5 certification in national data management capability maturity (DCMM) from the China Electronic Information Industry Federation[10] - The company was awarded the special prize for financial technology development by the People's Bank of China for its smart banking ecosystem project[10] Employee and Operational Metrics - As of the end of 2021, the company had a total of 434,089 employees, with 410,766 in domestic branches and 15,856 in overseas institutions[141] - The company conducted over 40,000 community service activities, serving more than 40 million customers, enhancing its public service offerings[135] - The company optimized 714 branches and renovated 1,528 branches throughout the year, with 151 new branches established in rural areas, achieving entry into 15 previously unserved counties[135] Financial Technology and Innovation - The company has accumulated over 200 invention patents related to financial technology, making it the largest in the banking sector in terms of patent authorization[121] - The company has launched a series of innovative services under the "Cloud ICBC" brand, allowing customers to conduct business anytime and anywhere through integrated service scenarios[124] - The company has established a comprehensive service platform for digital rural services, covering 31 provinces and 260 cities[94] Wealth Management and Asset Management - The total amount of wealth management products reached RMB 2,021.804 billion at the end of 2021, an increase of RMB 951.731 billion from the previous year[160] - The balance of wealth management products reached RMB 2.5869 trillion by the end of 2021[112] - The company launched innovative retirement financial services, becoming one of the first pilot institutions for retirement wealth management in China[159]