Financial Performance - The group achieved operating revenue of RMB 165.6 billion and net profit attributable to shareholders of RMB 34.4 billion for the year 2021[8]. - Operating income for 2021 was RMB 165,554 million, a decrease of 8.94% compared to RMB 181,807 million in 2020[46]. - Net profit attributable to shareholders reached CNY 34.381 billion, a year-on-year increase of 0.21%[19]. - The net profit attributable to shareholders was RMB 34,381 million in 2021, a slight increase of 0.21% from RMB 34,309 million in 2020[47]. - The cost-to-income ratio increased to 29.74% in 2021 from 26.64% in 2020[47]. - The average return on total assets was 0.50%, and the weighted average return on equity decreased to 6.59% in 2021 from 6.81% in 2020[47]. - The net cash flow from operating activities was RMB 155,417 million in 2021, a significant recovery from a negative RMB 82,402 million in 2020[47]. - The total operating income for the group is RMB 165,554 million for the year ended December 31, 2021, compared to RMB 181,807 million for the previous year[139]. Asset and Liability Management - Total assets and equity attributable to shareholders at year-end were RMB 6.95 trillion and RMB 574.3 billion, respectively[8]. - Total assets amounted to CNY 6.95 trillion, growing by 0.04% compared to the end of the previous year[19]. - The total liabilities decreased slightly by 0.67% to RMB 6,366,247 million compared to RMB 6,408,985 million in 2020[48]. - The total deposits increased by 1.28% to RMB 3,775,761 million, with personal deposits rising by 8.79% to RMB 825,423 million[48]. - The total amount of loans and advances reached RMB 4,045,692 million, reflecting a growth of 4.98% from RMB 3,853,931 million in the previous year[48]. - The total amount of interbank and other financial institution loans and repurchase financial assets was RMB 252.68 billion, a decrease of RMB 42.78 billion or 14.48% from the previous year, representing 3.63% of total assets[96]. - The total amount of collateral assets was RMB 5,471 million, down from RMB 6,180 million the previous year[122]. Risk Management - The non-performing loan generation rate for 2021 was 2.26%, a decrease of 1.37 percentage points year-on-year, while the year-end non-performing loan ratio was 1.79%, down 0.03 percentage points from the previous year[12]. - The bank's focus on risk management has led to a stable improvement in asset quality, with ongoing efforts to manage risks in the real estate sector[16]. - The provision coverage ratio for loan losses increased to 145.30%, up 5.92 percentage points from the previous year, indicating enhanced risk mitigation capabilities[154]. - The bank's management has indicated that there are no foreseeable major risks, maintaining a positive outlook for future operations[2]. - The bank aims to enhance risk management and asset quality, with a focus on improving compliance and internal control systems[23]. Strategic Initiatives - The bank has developed a five-year development plan (2021-2025) focusing on becoming the best bank for private enterprises and enhancing service quality[9]. - The bank aims to build an ecological bank and accelerate the construction of a smart bank while optimizing basic products and services[9]. - The bank initiated a comprehensive digital transformation strategy, establishing a dedicated department for ecological finance and launching multiple major projects[13]. - The bank aims to enhance its service capabilities and competitiveness through reforms in customer marketing systems and risk management processes[15]. - The bank is committed to social responsibility practices, including green finance initiatives and community support programs[14]. Customer Growth and Engagement - The number of deposit customers with balances and new deposit customers both achieved a year-on-year increase, with the effective customer growth for corporate and retail segments being three times that of 2020[11]. - The number of VIP clients grew by 10.4%, while private banking clients increased by 14.23%[21]. - The bank's retail business pre-tax profit grew by 28.79% year-on-year, totaling 28.082 billion CNY, while retail operating income decreased by 1.04% to 70.391 billion CNY[176]. - The number of retail customers increased by 5.41% year-on-year, reaching 5.110 million, with a new customer acquisition rate of 9.30%[178]. - The total number of strategic customers reached 332, with average daily deposits of CNY 656.953 billion, an increase of CNY 95.391 billion, or 16.99%[170]. Digital Transformation - Digital transformation efforts led to a 30.17% increase in monthly active users for corporate online platforms[22]. - The bank is enhancing its digital transformation through big data and AI applications, aiming to build an end-to-end digital risk control system[31]. - The bank aims for a comprehensive digital transformation to create an agile and efficient digital banking experience, focusing on four key ecosystems: corporate supply chain, personal life journey, institutional platforms, and interbank fund transactions[39]. - The account opening time for corporate clients has been significantly reduced to 2-3 days, while personal account opening time has decreased from an average of 25 minutes to under 15 minutes[39]. Financial Products and Services - The bank has developed a comprehensive green finance product system, including innovative business models like "photovoltaic loans" and "emission reduction loans" to support clients' low-carbon development[28]. - The bank is committed to providing a "one-stop" comprehensive financial solution, enhancing its product offerings in account management, payment settlement, and wealth management[29]. - The bank's marketing strategy emphasizes a unified approach for strategic clients, enhancing cross-regional and cross-product collaboration[38]. - The bank introduced innovative financial products targeting supply chain finance and rural revitalization, expanding its service offerings[37]. Social Responsibility and Community Engagement - The bank is committed to supporting the real economy and green finance initiatives, aligning with national strategies for low-carbon transformation and rural revitalization[162]. - The bank's commitment to social responsibility and customer service is reflected in its brand culture, aiming to build trust and respect among clients[40]. - The bank's focus on inclusive finance and rural revitalization, increasing online product innovation to better serve small and micro enterprises[32].
民生银行(01988) - 2021 - 年度财报