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NTES(NTES) - 2021 Q4 - Annual Report
2022-04-27 16:00

Financial Performance - Total net revenues increased by 18.9% to RMB87,606.0 million (US$13,747.3 million) in 2021 from RMB73,667.1 million in 2020[339]. - Net income from continuing operations for the company was RMB16,976.2 million (US$2,663.9 million) in 2021, up from RMB12,330.2 million in 2020, reflecting a growth of about 37.5%[311]. - Revenue for the last quarter was $1.2 billion, representing a 15% increase compared to the previous quarter[243]. - Youdao segment revenues surged by 69.0% to RMB5,354.4 million (US$840.2 million) in 2021, mainly due to increased learning services and smart devices sales[341]. - Cloud Music revenues increased by 42.9% to RMB6,997.6 million (US$1,098.1 million) in 2021, attributed to growth in membership subscriptions and live streaming services[343]. - Total operating expenses for 2021 were RMB30.6 billion (US$4.8 billion), an increase from RMB24.4 billion in 2020[327]. - Research and development expenses surged by 35.7% to RMB14,076.0 million (US$2,208.8 million) in 2021, reflecting increased headcount and technology costs[351]. Game Services - Mobile games revenue accounted for 70.4% of net revenues from online game services in 2021[167]. - Online game services generated RMB62.8 billion (US$9.9 billion) in revenue for 2021, accounting for the largest segment of total revenues[319]. - The flagship titles continue to provide solid support for the online games business with persistent user loyalty[166]. - The company has launched over 50 mobile games in global markets since 2015, with notable successes in Japan, including "Knives Out," which topped Japan's iOS grossing chart multiple times in 2021[173]. - The first PC-based MMORPG, Westward Journey Online, was launched in December 2001, marking the beginning of the company's successful online game business[169]. Research and Development - The company has invested significantly in R&D, being recognized as one of the "Top Ten Game Research and Development Companies in China" in 2019[179]. - The proprietary game engines, NeoX and Messiah, have been optimized to support enhanced game features, contributing to the development of high-quality mobile games[183]. - The company plans to continue investing in proprietary technologies to enhance user experience and maintain competitive advantage[316]. - The company has established multiple game development studios to enhance its R&D capabilities and deliver popular titles to users[176]. User Engagement and Growth - The company reported a significant increase in user engagement, with a 25% year-over-year growth in active users, reaching 150 million[242]. - User retention rates improved to 85%, reflecting successful engagement strategies implemented in the last quarter[249]. - The company has a strong focus on user insights and execution expertise to incubate and develop in-house successful businesses[310]. Corporate Social Responsibility - In 2021, the company donated RMB 50 million for disaster relief efforts in Henan Province, supporting communities affected by severe flooding[218]. - The company has a commitment to corporate social responsibility, focusing on improving access to education and raising awareness of social issues through its platforms[218]. - The company emphasizes diversity and inclusion in its workforce, being recognized in the Bloomberg Gender-Equality Index for its commitment to gender equality[218]. Regulatory Environment - The company operates through contractual arrangements with VIEs to navigate legal restrictions on foreign investment in certain sectors in China[160]. - The PRC government has indicated an intent to exert more oversight over overseas securities offerings, which may require the company to obtain additional approvals in the future[234]. - The company is subject to extensive regulations in the telecommunications sector, requiring an operating license for value-added telecommunications services[238]. - The implementation of the 2019 PRC Foreign Investment Law may require foreign invested enterprises to adjust their structure and corporate governance after five years[237]. Marketing and Brand Strategy - The company employs a variety of online and traditional marketing strategies to build brand awareness and grow its user base[208]. - The company plans to increase its marketing budget by 20% to support the launch of new products and enhance brand visibility[250]. Future Outlook - The company has set a target to expand its market presence by entering three new countries by the end of 2024, aiming for a 10% market share in each[244]. - New product launches are expected to contribute an additional $300 million in revenue over the next fiscal year[245]. - A recent acquisition of a smaller tech firm is projected to enhance the company's capabilities and add $200 million in annual revenue[247].