PART I. FINANCIAL INFORMATION Item 1. Condensed Consolidated Financial Statements The unaudited statements show significant growth in assets, revenue, and a shift to net income driven by high market demand Condensed Consolidated Balance Sheets The balance sheet reflects substantial growth in assets and equity, driven by increased accounts receivable and acquisition-related goodwill Condensed Consolidated Balance Sheet Highlights (in thousands) | Account | Sep 30, 2021 | Dec 31, 2020 | | :--- | :--- | :--- | | Total Current Assets | $313,273 | $183,111 | | Total Assets | $520,420 | $356,973 | | Total Current Liabilities | $144,662 | $93,423 | | Total Liabilities | $303,621 | $202,064 | | Total Stockholders' Equity | $216,799 | $154,909 | - Accounts receivable, net, increased significantly to $301.0 million as of September 30, 2021, from $170.0 million at year-end 2020, reflecting strong business growth9 - Goodwill increased to $113.0 million from $90.9 million, primarily due to the acquisition of Workforce Solutions Group (WSG)949 Condensed Consolidated Statements of Operations The company achieved a significant profitability turnaround with a 93% Q3 revenue surge and substantial net income Statement of Operations Summary (in thousands, except per share data) | Metric | Q3 2021 | Q3 2020 | Nine Months 2021 | Nine Months 2020 | | :--- | :--- | :--- | :--- | :--- | | Revenue from services | $374,905 | $193,968 | $1,035,973 | $620,811 | | Income (loss) from operations | $26,447 | ($381) | $63,342 | ($14,823) | | Net income (loss) attributable to common shareholders | $23,433 | ($1,334) | $54,429 | ($17,574) | | Diluted net income (loss) per share | $0.62 | ($0.04) | $1.46 | ($0.49) | Condensed Consolidated Statements of Cash Flows Operating cash flow turned negative due to a large increase in accounts receivable, while financing activities provided cash from new debt Cash Flow Summary for Nine Months Ended Sep 30 (in thousands) | Cash Flow Activity | 2021 | 2020 | | :--- | :--- | :--- | | Net cash (used in) provided by operating activities | ($12,253) | $25,275 | | Net cash used in investing activities | ($29,360) | ($3,659) | | Net cash provided by (used in) financing activities | $40,869 | ($19,183) | - The significant use of cash in operations was driven by a $122.9 million increase in accounts receivable, reflecting strong business growth20200 - Financing activities were primarily driven by $100.0 million in proceeds from a new term loan, partially offset by net repayments of $49.4 million on the revolving credit facility20201 Notes to Condensed Consolidated Financial Statements Key disclosures cover the WSG acquisition, a change in segment reporting, new debt agreements, and the pandemic's impact on demand - The company acquired Workforce Solutions Group, Inc. (WSG) on June 8, 2021, for $25.0 million in cash and $5.0 million in stock, with a potential additional earnout of up to $15.0 million4445 - In Q1 2021, the company modified its reportable segments into two: Nurse and Allied Staffing and Physician Staffing43110 - On June 8, 2021, the company entered into a new six-year, $100.0 million Term Loan Credit Agreement to fund the WSG acquisition and pay down its ABL facility71 - The COVID-19 pandemic, particularly the Delta variant, continued to drive high demand and elevated bill rates for the company's healthcare staffing services28142 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations (MD&A) Management attributes strong revenue growth to the Nurse and Allied segment, discusses rising costs, and maintains a positive outlook - Q3 2021 revenue increased 93% year-over-year to $374.9 million, driven by strong performance in the Nurse and Allied Staffing segment137 - For the first time in company history, revenue for the nine-month period exceeded $1.0 billion137 - Average bill rates are expected to rise again in the fourth quarter due to both COVID-19 and non-COVID-19 related needs, coupled with a tight labor market138 Results of Operations Q3 revenue grew 93.3%, outpacing SG&A growth and indicating improved operating leverage despite higher direct operating costs Comparison of Q3 2021 vs Q3 2020 (in thousands) | Item | Q3 2021 | Q3 2020 | Change ($) | Change (%) | | :--- | :--- | :--- | :--- | :--- | | Revenue from services | $374,905 | $193,968 | $180,937 | 93.3% | | Direct operating expenses | $291,111 | $145,965 | $145,146 | 99.4% | | SG&A expenses | $52,847 | $40,804 | $12,043 | 29.5% | | Income (loss) from operations | $26,447 | ($381) | $26,828 | NM | - Direct operating expenses as a percentage of revenue increased to 77.6% in Q3 2021 from 75.2% in Q3 2020, as compensation costs rose at a higher percentage than bill rates153 Segment Results The Nurse and Allied segment drove growth with a 100.6% revenue increase, while the Physician Staffing segment also grew Segment Performance - Q3 2021 vs Q3 2020 | Segment / Metric | Q3 2021 | Q3 2020 | % Change | | :--- | :--- | :--- | :--- | | Nurse and Allied Revenue | $356.1M | $177.5M | +100.6% | | - FTEs | 9,003 | 5,403 | +66.6% | | - Avg. Revenue per FTE per day | $425 | $353 | +20.4% | | Physician Staffing Revenue | $18.8M | $16.5M | +14.1% | | - Days filled | 12,187 | 9,682 | +25.9% | | - Revenue per day filled | $1,540 | $1,699 | -9.4% | - The Nurse and Allied Staffing segment's contribution income margin improved to 11.4% in Q3 2021 from 10.1% in Q3 2020179 Liquidity and Capital Resources The company managed liquidity with a new term loan and ABL facility, despite negative operating cash flow from receivable growth - Net cash used in operating activities was $12.3 million for the nine months of 2021, compared to $25.3 million provided in the same 2020 period, primarily due to a $122.9 million increase in receivables from strong growth200 - The company entered into a new $100.0 million term loan on June 8, 2021, and amended its ABL credit facility, increasing its size to $150.0 million202204 - As of September 30, 2021, the company had $126.7 million available for borrowing under its ABL facility139207 Item 3. Quantitative and Qualitative Disclosures About Market Risk The company's primary market risk is variable interest rate exposure on its debt and the upcoming LIBOR phase-out - The company is exposed to variable interest rate risk from its Term Loan Agreement and ABL Credit Agreement213 - A 1% change in interest rates would have fluctuated interest expense by approximately $0.7 million for the nine months ended September 30, 2021214 - The company notes the risk related to the potential phase-out of LIBOR and its impact on its credit agreements215 Item 4. Controls and Procedures Management concluded that disclosure controls and procedures were effective, with no material changes to internal controls - The Chief Executive Officer and Chief Financial Officer concluded that the company's disclosure controls and procedures are effective as of September 30, 2021217 - No changes occurred during the quarter that materially affected, or are reasonably likely to materially affect, the company's internal control over financial reporting218 PART II. OTHER INFORMATION Item 1. Legal Proceedings The company faces routine litigation deemed immaterial and secured a $1.6 million reimbursement for prior legal fees - The company is involved in various litigation, claims, and proceedings that arise in the ordinary course of business, primarily related to employee matters, professional liability, and tax practices116221 - In Q3 2021, the company arranged for a $1.6 million reimbursement for legal fees incurred in 2020 and 2021 related to a grand jury subpoena116 Item 1A. Risk Factors Updated risks include potential pandemic impacts, uncertainty from the LIBOR phase-out, and liabilities from the WSG acquisition - The ongoing COVID-19 pandemic and related issues, such as vaccine mandates for healthcare workers, could negatively impact the supply of healthcare professionals and demand for services222224 - The planned phase-out of LIBOR by the end of 2021 creates uncertainty and could lead to higher interest payments on the company's variable-rate debt229230 - The company may face unforeseen liabilities from the WSG acquisition, and the sellers' indemnification obligations are limited, which could adversely impact financial results231233 Item 6. Exhibits This section lists filed exhibits, including Sarbanes-Oxley certifications from the CEO and CFO, and XBRL data files - The filing includes certifications by the CEO and CFO pursuant to Sarbanes-Oxley Act requirements235 - Interactive Data Files (XBRL) are included as exhibits to the filing235
Cross ntry Healthcare(CCRN) - 2021 Q3 - Quarterly Report