Customer Growth and Engagement - As of June 30, 2023, the total number of customers increased by approximately 16.3% year-over-year, reaching 2,861 customers[266] - The company served a total of 3,487 customers as of June 30, 2023, up from 2,830 in 2022, representing a growth of approximately 23%[322] - In the fiscal years 2021, 2022, and 2023, the company had 837, 1,583, and 1,506 customers for its SaaS-based live streaming solution, respectively[287] - The online school solution had 122, 191, and 175 customers in the fiscal years 2021, 2022, and 2023, respectively[306] Financial Performance - The company reported revenues of $82.2 million for the fiscal year 2023, compared to $68.6 million in 2022, representing a year-on-year growth of approximately 19.5%[268] - Total revenues for the fiscal year 2023 reached US$82.2 million, a 19.8% increase from US$68.6 million in 2022[412] - Revenues from AI solution services increased by 33.8% from US$25.1 million in 2022 to US$33.6 million in 2023[428] - Net loss from continuing operations for the fiscal year 2023 was US$7.2 million, compared to a net loss of US$12.6 million in 2022[412] User Engagement Metrics - The total number of user visits for live streaming large-class courses in fiscal year 2023 was over 56.5 million, with a cumulative viewing time of over 55.8 million hours[267] - The total number of VoD user visits in fiscal year 2023 was approximately 605.7 million, with a total VoD duration of approximately 216.0 million hours, reflecting a year-on-year increase of approximately 97.1%[267] - The VoD solution has supported approximately 2.1 billion user visits for 464 million hours in cumulative playtime since inception[288] - The large-class courses served over 57.7 million, 70.1 million, and 56.5 million user visits in the fiscal years 2021, 2022, and 2023, with cumulative live streaming times of over 56.8 million, 70.6 million, and 55.8 million hours, respectively[293] Technology and Innovation - The company transitioned from a product provider to a technology provider, expanding its service scope from audio and video SaaS services to a wide range of industries[264] - The company aims to leverage AI and improve customer experience through strategic layouts, including software optimization and hardware adaptation[276] - The video cloud market is expected to grow rapidly, driven by advancements in 5G technology and increasing demand for online interaction[270] - The intelligent industry solutions utilize image analysis and recognition technology for applications in education, retail, and industrial manufacturing[311] Operational Metrics - The company has established branches and R&D centers in over a dozen cities in China, employing a total of 361 employees[267] - The research and development team consisted of 179 members as of June 30, 2023, with an average of 8.8 years of relevant industry experience[327] - The sales and marketing team comprised 79 personnel as of June 30, 2023, down from 107 in 2022[321] - The company has registered 172 software copyrights, 29 patents, and 32 trademarks in China as of June 30, 2023[328] Compliance and Regulatory Environment - The company operates through Variable Interest Entities (VIEs) in China, which hold key operating licenses for its video-centric technology solution business[402] - The company is subject to PRC laws that impose restrictions on foreign ownership of internet-related services, necessitating the establishment of these contractual arrangements[402] - The PRC Cybersecurity Law mandates network operators to retain user logs for at least six months and implement security measures to protect network stability[350] - The PRC Personal Information Protection Law (PIPL) emphasizes the obligations of personal information processors, requiring consent for processing personal information[361] Cost and Profitability - The cost of revenues for 2023 was US$65.7 million, with SaaS/PaaS services accounting for 39.3% of total costs[418] - Gross profit margin for AI solution services was 44.6% in 2023, indicating strong profitability in this segment[419] - Total operating expenses decreased by 22.1% from US$35.2 million in 2022 to US$27.4 million in 2023, with operating expenses as a percentage of total revenues dropping from 51.3% to 33.3%[431] - Selling and marketing expenses decreased by 32.1% from US$7.4 million in 2022 to US$5.0 million in 2023[432]
Baijiayun (RTC) - 2023 Q4 - Annual Report