Company Overview - As of March 31, 2023, CorVel's PPO network comprised over 1.2 million providers nationwide, enhancing coverage and network performance[9]. - CorVel had 4,444 employees as of March 31, 2023, with no employees represented by collective bargaining units, indicating a stable workforce[51]. - As of March 31, 2023, over 33% of the company's employees identify as racially or ethnically diverse, and over 79% identify as women[64]. - The company has been certified as a "Great Place to Work" for three consecutive years, reflecting its commitment to employee satisfaction and organizational culture[63]. - The company’s common stock is traded on the Nasdaq Global Select Market under the symbol CRVL, with approximately 760 holders of record as of May 23, 2023[147]. Financial Performance - In fiscal 2023, the company repurchased 598,241 shares of its common stock at a cost of $93.7 million, totaling approximately $748 million since the program's inception[19]. - The stock repurchase program has authorized the repurchase of up to 39 million shares, but it may not enhance long-term stockholder value[115]. - As of March 31, 2023, the company has repurchased a total of 37,817,866 shares under its stock repurchase program, which has been authorized for up to 39,000,000 shares[156]. - The company’s stockholder returns have increased significantly from 100.00 in 2018 to 376.42 in 2023, outperforming both the U.S. Nasdaq and the U.S. Nasdaq Healthcare Services Index[158]. - The company’s stock price has shown significant volatility, which could lead to substantial losses for stockholders[140]. Employee Development and Wellness - Employee development remains a strategic priority, with a leadership development program expanded to additional cohorts, focusing on enhancing leadership skills through workshops and curated reading[53]. - The company provides comprehensive benefit programs to support employee wellness, including fitness challenges, telemedicine, and retirement savings plans[65]. Technology and Innovation - CorVel's CareMC platform facilitates electronic communication and reporting, allowing customers to manage claims and access treatment calendars efficiently[33]. - The company has implemented scanning and automated data capture processes to improve workflow and reduce manual handling of claims documents[46]. - The company continues to leverage technological innovations to connect all parties involved in the workers' compensation and risk management processes[40]. - The company’s proprietary bill review and claims management technology automates the review process, enhancing efficiency and savings for customers[173]. - CorVel's proprietary medical review software interfaces with multiple clearinghouses to ensure compliance and streamline payment processes[201]. - The company automates the accounts payable process through Symbeo, enhancing efficiency in coding and approvals[198]. Market and Competition - The company faces risks related to competition, with potential declines in growth and profits if market share among insurance carriers and self-funded employers is not increased[60]. - The fragmented and competitive market for network services poses challenges, with competition from national managed care providers and smaller independent vendors[70]. - The company’s strategy includes capturing market share in cost containment services, but there is no assurance of success in marketing these services to insurance carriers and employers[78]. Risks and Challenges - The company faces risks related to internal growth and strategic acquisitions, which may impact its ability to execute its business plan and maintain service levels[77]. - The company is subject to inflation risks that could increase wages and other costs, potentially reducing profitability[86]. - Cybersecurity risks pose a significant threat, with potential impacts on customer trust and operational integrity due to data breaches[93]. - Any cyber-attack resulting in data loss could lead to regulatory actions, litigation, and reputational damage, adversely affecting financial performance[96]. - The company faces significant risks if it cannot effectively apply technology and data analytics, which could adversely affect operating results and client relationships[99]. - The company may experience a decline in results if several customers terminate contracts in a short period, especially due to industry consolidation[101]. - The company is subject to evolving regulations in healthcare and workers' compensation, which could increase operational costs[111]. - Compliance with privacy laws and regulations may impose additional burdens and liabilities on the company[139]. Services Offered - The company offers a comprehensive medical savings solution, including services like expert fee negotiations and medical bill repricing, aimed at maximizing savings for customers[8]. - CorVel offers a range of services including claims management, bill review, preferred provider networks, and pharmacy services[194]. - The company provides a full-feature pharmacy program that includes formulary management and discounted prescriptions, resulting in savings for claimants[199]. - The integrated service model controls claims costs by advocating medical management from the onset of a claimant's injury[202]. - CorVel's case management services include early intervention and vocational rehabilitation, addressing all aspects of disability management[204]. - The company serves customers through alternative loss-funding methods, providing a complete range of services including claims administration and risk management[203]. - The company evaluates and re-credentials providers every three years to maintain high-quality care and significant savings[196].
CorVel(CRVL) - 2023 Q4 - Annual Report