2022-03-29 16:00Financial Performance - In 2021, China Minsheng Bank achieved operating income of RMB 168.8 billion and net profit attributable to shareholders of RMB 34.4 billion[8]. - Operating income for 2021 was RMB 168,804 million, a decrease of 8.73% compared to RMB 184,951 million in 2020[49]. - Net interest income decreased by 6.99% to RMB 125,775 million in 2021 from RMB 135,224 million in 2020[49]. - Non-interest income fell by 13.47% to RMB 43,029 million in 2021 compared to RMB 49,727 million in 2020[49]. - The net profit attributable to shareholders was RMB 34,381 million, a slight increase of 0.21% from RMB 34,309 million in 2020[49]. - The total assets of the group reached CNY 6.95 trillion, growing by 0.04% compared to the previous year[17]. - The total amount of loans and advances increased by 4.98% to RMB 4,045,692 million in 2021 from RMB 3,853,931 million in 2020[50]. - The non-performing loan ratio improved to 1.79% in 2021 from 1.82% in 2020[50]. - The capital adequacy ratio increased to 13.64% in 2021 from 13.04% in 2020[50]. - The net cash flow from operating activities was RMB 155,417 million, a significant recovery from a negative RMB 82,402 million in 2020[49]. Asset Quality and Risk Management - The non-performing loan ratio was 1.79%, a decrease of 0.03 percentage points from the end of the previous year[17]. - The bank's asset quality showed a steady improvement, supported by reforms in credit approval and risk management systems[21]. - The bank is focused on improving its risk management framework to ensure compliance and enhance asset quality control[21]. - The provision coverage ratio improved to 145.30%, an increase of 5.92 percentage points from the end of the previous year, while the loan provision ratio rose to 2.60%, up by 0.07 percentage points[28]. - The bank's credit impairment losses were RMB 77.398 billion, a reduction of 16.77% from RMB 92.988 billion in the previous year[66]. - The non-performing loan generation rate was 22.26%, a decrease of 1.37 percentage points year-on-year, with both corporate and retail business non-performing loan generation rates declining[163]. Loan and Deposit Growth - The balance of inclusive small and micro enterprise loans exceeded RMB 500 billion, representing a nearly 13% increase compared to the end of the previous year[9]. - The balance of medium and long-term loans to the manufacturing sector grew by nearly 14%[9]. - The balance of loans to the agricultural sector reached CNY 316.416 billion, an increase of 3.44%[18]. - The balance of loans to the manufacturing sector was CNY 346.685 billion, growing by 15.41%[18]. - The number of new corporate effective accounts increased by 21,000, which is 2.8 times that of the previous year[19]. - The number of new retail effective accounts increased by 410,000, which is 3.1 times that of the previous year[19]. - The bank's deposit total was CNY 3,775.761 billion, an increase of CNY 47.587 billion, or 1.28% year-on-year[60]. - The balance of green credit reached CNY 107.317 billion, a significant increase of 103.76% compared to the previous year[18]. Strategic Focus and Development Plans - China Minsheng Bank is focusing on becoming the best bank for private enterprises, emphasizing service to the real economy, financial risk prevention, and deepening financial reform[8]. - The bank's five-year development plan (2021-2025) aims to enhance its core competitiveness and service capabilities[8]. - The bank aims to enhance its service capabilities and competitiveness through comprehensive reforms, focusing on supporting the real economy[22]. - The strategic period from 2021 to 2025 is divided into two phases: foundational consolidation (2021-2022) and sustainable growth (2023-2025)[24]. - The bank plans to strengthen its focus on key areas such as rural revitalization, manufacturing, and green finance in its credit allocation[22]. - The bank is committed to building a comprehensive financial service platform, integrating various financial products to meet diverse customer needs[28]. Digital Transformation and Customer Experience - The bank increased its technology investment to nearly 3% of total operating income, enhancing digital transformation and service quality[20]. - Monthly active users on corporate and retail online platforms grew by 30.17% and 21.84% year-over-year, respectively[20]. - The bank is focusing on digital transformation and enhancing customer experience through the establishment of a customer experience management system and the application of big data and AI technologies[31]. - The bank aims to strengthen its comprehensive service capabilities by optimizing basic products and services, enhancing customer service efficiency, and innovating online products[32]. - The bank's retail customer Net Promoter Score (NPS) has improved by 5.22 percentage points compared to 2020, indicating enhanced customer satisfaction[39]. Financial Products and Services - The bank launched the "E-series" supply chain financial products and various rural revitalization scenario services, enhancing service efficiency and customer satisfaction[37]. - The bank is committed to building a specialized product service platform for institutional clients, enhancing asset management and investment trading capabilities[33]. - The bank's strategy emphasizes sustainable and green development, transitioning from a focus on scale and speed to a more stable and sustainable growth model[35]. - The bank launched new products such as "Photovoltaic Loan" and "Emission Reduction Loan" to support low-carbon transformation[173]. Talent and Organizational Development - The bank emphasizes a talent-driven culture, focusing on young, professional, and performance-oriented personnel to enhance organizational effectiveness[40]. - The bank has established a dual-channel talent development system to promote professional value in key business processes[40]. - The bank's strategic focus includes enhancing its brand culture centered on customer service and social responsibility[40].