DEPPON(SH:603056)2022-04-26 16:00Financial Performance - The company achieved a net profit attributable to shareholders of RMB 142,851,715.81 for the year 2021, with an undistributed profit of RMB 2,808,705,637.86[9] - The cash dividend amount for the year accounted for 47.75% of the net profit attributable to shareholders in the consolidated financial statements[9] - The company plans not to distribute cash dividends or issue bonus shares for the year 2021, opting to use undistributed profits to supplement working capital[9] - The company's operating revenue for 2021 was approximately ¥31.36 billion, representing a 14.02% increase from ¥27.50 billion in 2020[31] - The net profit attributable to shareholders decreased by 74.69% to ¥142.85 million in 2021 from ¥564.38 million in 2020[31] - The net cash flow from operating activities increased by 35.53% to ¥2.40 billion in 2021, compared to ¥1.77 billion in 2020[31] - The total assets of the company grew by 53.77% to ¥15.67 billion at the end of 2021, up from ¥10.19 billion at the end of 2020[31] - The basic earnings per share dropped by 77.97% to ¥0.13 in 2021, down from ¥0.59 in 2020[32] - The weighted average return on equity decreased by 10.50 percentage points to 2.55% in 2021, compared to 13.05% in 2020[32] - Non-recurring gains and losses totaled approximately ¥350.72 million in 2021, slightly down from ¥353.49 million in 2020[36] - The company reported a significant decline in net profit after deducting non-recurring items, which was -¥207.87 million in 2021 compared to ¥210.89 million in 2020[31] - The company's net assets attributable to shareholders increased by 34.02% to ¥6.20 billion at the end of 2021, compared to ¥4.62 billion at the end of 2020[31] Business Operations - The company operates in the logistics sector, providing express delivery services for large items weighing between 3KG and 60KG[21] - The company has established a total of 127 warehouses with a total area of 798,600 square meters for its supply chain services, contributing to 0.948 billion yuan in revenue, a year-on-year increase of 19.42%[88] - The company has opened 186 premium routes for its cross-border business, enhancing its international logistics capabilities[87] - The company has implemented a clear pricing model for its "heavy package home delivery" service, which targets packages weighing between 60-200 kg, improving customer satisfaction[81] - The company has focused on enhancing the operational capabilities of its freight business to maintain its leading position in the road freight sector[82] - The company has developed a comprehensive logistics solution integrating warehousing and supply chain services, leveraging its extensive network and capabilities in large parcel delivery[88] - The company has a total of 69,127 end network points, including 6,389 direct-operated outlets and 2,738 partner outlets, with a rural coverage rate of 94.5%[98] Market Trends - The overall market size of China's less-than-truckload (LTL) transportation market reached RMB 1.72 trillion in 2021, with leading companies generating revenues of only over RMB 20 billion, highlighting a fragmented market[176] - The demand for large parcel delivery is increasing, driven by e-commerce growth, with online sales of home appliances reaching 52.9% in 2021[181] - The overall industry concentration is expected to increase as leading companies leverage their advantages to capture market share in the LTL sector[178] - The logistics industry in China is expected to continue growing, with the total logistics costs in 2021 being 50% of the social logistics costs, amounting to 9 trillion yuan[62] Technology and Innovation - The company has implemented advanced technology, achieving a 56.5% volume of intelligent voice diversion business, enhancing customer service efficiency[109] - The company has developed over 100 technological solutions aimed at improving operational efficiency and customer experience[119] - The company is committed to a digital transformation strategy, aiming to improve decision-making through data-driven insights and automation, enhancing customer satisfaction and operational efficiency[186] - The company has achieved a leading advantage in large package automated sorting technology, which will continue to be promoted to reduce labor costs[200] Customer Engagement and Service Quality - The company has achieved a significant improvement in service quality, ranking first in the service index among 11 major express companies for 11 months in 2021, with an overall ranking improvement from sixth in 2017 to second in 2021[105] - The company is focusing on expanding its large parcel delivery services to meet rising consumer demands for quality logistics[179] - The company aims to improve delivery efficiency by optimizing routes and reducing transit times, focusing on next-day delivery for B-end customers who demand high reliability[196] - Customer service capabilities will be strengthened, aiming to increase the first-time resolution rate of complaints and shorten the time taken to resolve issues[199] Financial Management - The company has received multiple awards for its contributions to social responsibility, including the "2020 Express Anti-Epidemic Special Contribution Award" and "2020 Express Brand Development Award"[110] - The company has invested in reducing the damage rate of large items, positioning itself as a leader in the large item delivery sector with a low damage rate compared to competitors[104] - The company plans to enhance its infrastructure and service quality to support the growth of its express business[130] - The company plans to enhance end-service capabilities by optimizing delivery processes and improving response times for pickup and delivery services[199] Employee Development - The company has established a robust talent development system, with 31.8% of employees holding a bachelor's degree or higher as of December 31, 2021[111] - The management team has an average age of 29 years, with core management having over 13 years of average tenure, indicating stability and experience[114] - The company has implemented two employee stock ownership plans to enhance employee motivation and retention[115] - The company emphasizes talent development as a key driver for long-term growth, focusing on employee training and selection to enhance service quality[187]