Financial Operations - The company automates and streamlines the accounts receivable process, enhancing efficiency from invoice to receipt and reconciliation [110]. - The company employs in-house currency hedging algorithms and non-deliverable forward foreign currency contracts to mitigate foreign exchange volatility, typically maintaining exposure for one to four days [110]. - The company has a strong dollar-based net retention rate, driven by regional sales teams across the United States, Canada, Latin America, Europe, and Asia Pacific [114]. - The company follows a "land-and-expand" strategy, successfully cross-selling and up-selling solutions to existing clients, particularly in the education sector [116]. - The company has established channel partnerships with financial institutions and technology providers, including Bank of America and Oracle, to enhance its service offerings [117]. - The company’s technology stack includes a next-gen payments platform and a public API, which significantly reduces integration time and enhances scalability [125]. - The company leverages advanced technology and a modern infrastructure to address complex payment processes and enhance client experiences [118]. Compliance and Regulatory - The company has implemented robust compliance and risk management practices, including AML and KYC procedures, to navigate global regulatory challenges [130]. - The company holds money transmitter licenses in 41 U.S. jurisdictions and actively works to comply with evolving regulatory requirements [149]. - Flywire is licensed as an Authorised Payments Institution in the U.K., Lithuania, and Australia, complying with local regulatory requirements [150]. - The company faces currency export controls and documentation requirements in markets like China and India, impacting the payment experience for clients [151]. - Flywire must adhere to U.S. consumer finance laws, including the Truth in Lending Act, which may impose disclosure obligations on its clients [152]. - Compliance with the Electronic Fund Transfer Act is necessary to avoid liabilities related to electronic fund transfers [154]. - The company is subject to card network rules from Visa, Mastercard, and others, which can change and affect operational costs and compliance [156]. - Non-compliance with card network rules could lead to suspension or termination of Flywire's registration, impacting transaction processing capabilities [157]. - Flywire must comply with the National Automated Clearing House Association (NACHA) rules, which impose obligations on ACH payments [160]. - The company collects personal information to meet KYC and AML standards, subject to increasing global privacy regulations [163]. - Recent legal developments, such as the GDPR, impose strict obligations on the processing of personal information, with significant penalties for non-compliance [165]. - New data protection laws in China, including the Personal Information Protection Law, impose extensive obligations on businesses operating in the region [170]. - The company is registered as a Money Service Business (MSB) and is subject to the Bank Secrecy Act and its implementing regulations [144]. - The company is subject to various compliance programs, including AML and CFT, which involve KYC procedures and annual third-party independent testing [145]. - The company actively evaluates and complies with new licensing or regulatory requirements as they arise, which may require substantial expenditures of time and money [148]. - The company faces potential penalties and liabilities if found non-compliant with consumer finance and protection laws, including the Truth in Lending Act and the Fair Credit Reporting Act [152]. - The company must navigate complex card network rules and standards set by Visa, Mastercard, and other payment networks, which can change frequently [156]. - The company is subject to the National Automated Clearing House Association (NACHA) operating rules, which impose obligations on compliance and may require costly remediation efforts [160]. - The company collects and uses personal information for various purposes, which is subject to numerous privacy and data protection laws globally, including the CCPA and GDPR [163][164]. - Violations of GDPR can result in fines of up to €20 million or 4% of annual global revenue, highlighting the importance of compliance in international markets [165]. - Recent legal developments have created compliance uncertainty regarding personal information transfers from the U.K. and EEA, particularly affecting operations in the U.S. and potentially Singapore [166]. - The invalidation of the Privacy Shield by the E.U. Court of Justice in July 2020 has led to challenges in data transfer mechanisms, including the European Commission's Standard Contractual Clauses (SCCs) [166]. - The company faces potential negative financial consequences, including fines, penalties, and loss of customers due to compliance risks [168]. - In Asia, the Amended Act on Protection of Personal Information in Japan will take effect on April 1, 2022, impacting data transfer requirements [169]. - China's new Data Security Law and Personal Information Protection Law impose extensive obligations and significant penalties for noncompliance, affecting all businesses operating in or with China [170]. - The company has taken steps to address compliance obligations under the Amended APPI, DSL, and PIPL but faces risks of increased costs and liability [171]. Employee Relations - As of December 31, 2021, the company had 665 full-time employees, representing approximately 40 nationalities and spoken languages [173]. - The company has not experienced any work stoppages and considers its relations with employees to be good [174]. - The company focuses on attracting, retaining, and incentivizing employees through equity incentive plans and cash-based performance bonuses [175]. - The principal purposes of the company's equity incentive plans are to attract, retain, and motivate employees through stock-based compensation and cash-based performance bonuses [175]. Communication and Information Disclosure - The company intends to announce material information through various channels, including SEC filings and its investor relations page [179].
Flywire(FLYW) - 2021 Q4 - Annual Report