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Cushman & Wakefield(CWK) - 2023 Q4 - Annual Report

Financial Performance - Total revenue for 2023 was $9,493.7 million, a decrease of 6.0% from $10,105.7 million in 2022[303]. - Operating income fell to $205.6 million in 2023, down 61.5% from $535.1 million in 2022[303]. - Net loss for 2023 was $35.4 million, compared to a net income of $196.4 million in 2022[303]. - Basic loss per share attributable to common shareholders was $(0.16) in 2023, compared to earnings of $0.87 in 2022[303]. - Total assets decreased to $7,774.0 million in 2023 from $7,949.3 million in 2022, a decline of 2.2%[301]. - Total liabilities decreased to $6,096.0 million in 2023 from $6,287.2 million in 2022, a decline of 3.0%[301]. - Cash and cash equivalents increased to $767.7 million in 2023 from $644.5 million in 2022, an increase of 19.1%[301]. - Costs of services decreased to $7,841.6 million in 2023 from $8,153.5 million in 2022, a decrease of 3.8%[303]. - Other comprehensive income for 2023 was $5.6 million, compared to $2.0 million in 2022[305]. - The company reported a restructuring charge of $38.1 million in 2023, compared to $8.9 million in 2022[303]. - Cash flows from operating activities increased to $152.2 million in 2023, up from $49.1 million in 2022, but down from $549.5 million in 2021[312]. - The company reported a significant unrealized loss on equity securities of $27.8 million in 2023, compared to an unrealized gain of $84.2 million in 2022[312]. - The company reported a net cash used in financing activities of $120.8 million in 2023, compared to $79.3 million in 2022[312]. - The company’s total equity increased to $1,678.0 million as of December 31, 2023, from $1,662.1 million as of December 31, 2022[309]. Operational Highlights - In 2023, the Property, facilities, and project management service line generated 69% of total revenue and 55% of service line fee revenue, providing stability to cash flows[38]. - The recurring nature of the Property, facilities, and project management service line helps mitigate seasonality, generating more stable revenues throughout the year[48]. - The company operates with approximately 52,000 employees across nearly 400 offices in about 60 countries, enhancing its global scale and operational leverage[35]. - Approximately 42% of the company's employees' costs are fully reimbursed by clients, indicating a strong client relationship model[49]. - The company aims to leverage its breadth of services to provide superior client outcomes, focusing on bundling services to enhance value for clients[40]. - The integration of AI and machine learning technologies into the company's operations aims to enhance client experience through data-driven insights[43]. Market and Competitive Environment - Institutional owners are increasingly consolidating their real estate services providers, driving demand for consistent execution and streamlined management[32]. - The company faces competition from various local, regional, and global competitors across its service lines in the commercial real estate services industry[123]. - The company faces competition from both local/regional firms and larger national/multinational firms, which may require adjustments to its services or business model due to disruptive innovations like AI[124]. - Many clients have faced difficulties in procuring credit or financing, resulting in lower transaction volumes and declines in service lines such as Capital markets, Leasing, and Valuation[77]. - In 2023, macroeconomic challenges, including elevated inflation and interest rates, led to ongoing volatility in global capital and credit markets, negatively impacting demand for the company's services[76]. Risk Factors - The company faces risks to its brand and reputation due to actions taken by third parties, which could adversely affect revenues and profitability[82]. - The concentration of business with specific corporate clients increases business risk, potentially leading to financial losses if key clients experience issues[85]. - Competitive pressures may force the company to compromise on contract terms, increasing potential liabilities under contracts[86]. - Cybersecurity risks are increasing, with potential attacks leading to significant operational disruptions and reputational damage[93]. - Compliance with evolving data privacy regulations is critical, as failures could result in significant liabilities and reputational harm[95]. - The company is subject to various laws and regulations, and non-compliance could lead to fines and operational restrictions[99]. - The company is exposed to climate change risks, including physical and transition risks that could adversely affect operations and demand for commercial real estate[105]. - The company relies heavily on information technology and third-party solutions, and failures in these areas could materially impair service delivery[88]. Financial Obligations and Capital Structure - The company has a total indebtedness of approximately $3.2 billion as of December 31, 2023, which includes finance lease liabilities[116]. - The company is subject to a credit agreement governing $2.2 billion in term loans and a $1.1 billion revolving credit facility, with no funds currently drawn from the latter[111]. - The company may incur additional indebtedness, subject to restrictions in existing agreements, which could exacerbate leverage risks[118]. - The company’s ability to comply with financial ratios under the credit agreement may be affected by economic and market conditions[112]. - The company’s interest expense may increase due to rising interest rates, impacting refinancing costs[117]. Environmental and Social Responsibility - The company has set a target to reduce GHG emissions across its corporate offices and operations by 50% by 2030 from a 2019 base year[59]. - The company aims to engage clients representing 70% of emissions at managed properties to set their own science-based targets by 2025[60]. - The company targets to achieve net zero emissions across its entire value chain by 2050[60]. - The company is committed to advancing diversity, equity, and inclusion, earning recognition such as the 2023 Silver Top Global Supplier Diversity & Inclusion Champion[52]. - The company has announced greenhouse gas emissions targets and other environmental goals, which are voluntary and aspirational[106]. Shareholder and Governance Matters - As of December 31, 2023, TPG Inc. and PAG Asia Capital hold approximately 11% and 6% of the company's total outstanding shares, respectively, influencing board decisions and company policies[129]. - The company does not intend to pay cash dividends for the foreseeable future, focusing instead on retaining earnings for operations, expansion, and debt repayment[133]. - The company’s articles of association include provisions that may delay or prevent hostile takeovers, impacting shareholder rights[144]. - The company’s ability to pay dividends is dependent on cash distributions from subsidiaries, which may be limited by existing debt covenants[133]. - The company obtained shareholder authority to allot additional shares for a period of five years from May 11, 2023[149]. - The company received authorization to disapply statutory pre-emption rights for a period of five years from May 11, 2023[150]. - The company has authority to repurchase shares up to $300 million, valid for five years from September 2022[151].