Revenue Performance - Total consolidated operating revenues decreased 13.4% to 12.83billionin2023,comparedto14.81 billion in 2022[116]. - Fuel surcharge revenues decreased 23.9% to 1.85billionin2023,comparedto2.43 billion in 2022[116]. - Operating revenue for the JBI segment was 6.208billionin2023,downfrom7.022 billion in 2022[123]. - Total segment revenues were 12.848billionin2023,comparedto14.848 billion in 2022[123]. - JBI segment revenue decreased 12% to 6.21billionin2023,downfrom7.02 billion in 2022, primarily due to an 11% decrease in revenue per load and a 1% decrease in load volume[125]. - DCS segment revenue increased 1% to 3.54billionin2023,withproductivitydefinedasrevenuepertruckperweekdecreasingby11.39 billion in 2023, with overall volumes down 26% and revenue per load down 20%[129]. - FMS segment revenue decreased 12% to 918millionin2023,mainlyduetodecreasedcustomerdemand[131].−JBTsegmentrevenuedecreased16789 million in 2023, with a 19% decrease in revenue per load excluding fuel surcharges[134]. Operating Income - Consolidated operating expenses decreased 12.2% from 2022, resulting in a 2023 operating ratio of 92.3% compared to 91.0% in 2022[117]. - Operating income for the total segments decreased to 993millionin2023from1.332 billion in 2022[123]. - Operating income for the JBI segment fell to 569millionin2023from800 million in 2022, attributed to decreased revenue and increased costs[126]. - Operating income for the DCS segment rose to 405millionin2023from361 million in 2022, driven by maturing long-term customer contracts[128]. - ICS segment reported an operating loss of 44millionin2023comparedtooperatingincomeof57 million in 2022, primarily due to decreased revenue and integration costs from the BNSFL acquisition[130]. - Operating income for the FMS segment increased to 47millionin2023from37 million in 2022, attributed to improvements in revenue quality and cost management[133]. - Operating income for the JBT segment decreased to 16millionin2023from77 million in 2022, driven by decreased revenue and increased costs[135]. Expenses and Costs - Rents and purchased transportation costs decreased 20.6% in 2023, primarily due to lower rates and decreased load volume[118]. - Salaries, wages, and employee benefits decreased 3.4% in 2023, attributed to lower headcounts and incentive compensation[118]. - Net interest expense increased by 16.2% in 2023 due to higher effective interest rates and increased average debt balance[122]. - Income tax expense decreased 33.8% in 2023, primarily due to decreased taxable earnings and a discrete benefit from a tax position settlement[122]. Cash Flow and Investments - Net cash provided by operating activities totaled 1.74billionin2023,adecreasefrom1.78 billion in 2022, mainly due to decreased earnings of approximately 241million[155].−Netcashusedininvestingactivitiesincreasedto1.69 billion in 2023 from 1.55billionin2022,primarilyduetohigherequipmentpurchases[156].−Thecompanyiscommittedtospendapproximately868 million on equipment acquisitions during 2024 and 2025, with an additional 381millionthereafter[164].−AtDecember31,2023,thecompanyhadacashbalanceof53.3 million and an outstanding balance of 130millionontherevolvinglineofcredit[160].DividendsandInterestRateImpact−Thecompanypaidaquarterlydividendof0.42 per share in 2023, with an increase to 0.43announcedfor2024[158].−Aone−percentage−pointincreaseintheapplicableinterestratewouldreduceannualpretaxearningsby6.3 million, based on current borrowing levels[165].