Financial Performance - Gross merchandise volume (GMV) reached over $23 billion for the year ended December 31, 2022, with gross payment volume (GPV) at $250 million[110]. - Total revenue increased by $9.5 million, or 22.2%, to $52.2 million for the three months ended March 31, 2023, compared to $42.8 million for the same period in 2022[146]. - Platform revenue rose by $9.9 million, or 23.9%, to $51.4 million, driven by higher ordering related to increased active locations and greater adoption of Olo Pay and Engage solutions[147]. - Gross profit increased by $3.8 million, or 12.8%, to $33.5 million, with a gross margin of 64.1% for the three months ended March 31, 2023, compared to 69.5% in the prior year[149]. - Other income increased significantly to $3.4 million for the three months ended March 31, 2023, compared to $52,000 for the same period in 2022, marking a 6495.8% increase[156]. - For the three months ended March 31, 2023, the GAAP operating loss was $17,073 thousand, compared to a loss of $12,902 thousand in the same period of 2022[176]. - Non-GAAP operating income for the same period was $1,244 thousand, representing an operating margin of 2%, down from 4% in the prior year[176]. - Free cash flow for the three months ended March 31, 2023, was $3,865 thousand, a significant improvement from a negative free cash flow of $3,427 thousand in the same period of 2022[178]. Customer Metrics - The platform currently handles more than 2 million orders per day, with over 85 million guests transacting on the platform in the last year[112]. - As of March 31, 2023, the average revenue per unit increased to $632 from $516 in the previous year, while active locations decreased to 76,000 from 82,000[121]. - The dollar-based net revenue retention rate was approximately 114% for the quarter ended March 31, 2023, indicating strong customer loyalty and expansion[122]. - Future growth is anticipated to be driven more by average revenue per unit and net revenue retention than by the total number of active locations[123]. Operational Insights - Investment in innovation and growth includes expanding platform functionality, enhancing brand awareness, and developing new modules, with an expectation of increased operating expenses over time[125]. - The company has a highly efficient go-to-market model, securing exclusivity at the brand level, which allows for cost-effective deployment across all locations[114]. - The company plans to expand its ecosystem of third-party partners to enhance digital ordering and delivery platforms for restaurant brands[126]. - Future operating expenses are expected to rise due to initiatives aimed at partnering with small- and medium-sized businesses and expanding internationally[127]. Expenses and Costs - Operating expenses totaled $50.6 million, an increase from $42.6 million in the same period last year, with significant contributions from research and development, general and administrative, and sales and marketing[143]. - Research and development expenses increased to $20.5 million, representing 39.2% of total revenue, while general and administrative expenses accounted for 32.9% of total revenue[145]. - Total cost of revenue increased by $5.7 million, or 43.6%, to $18.7 million, with platform costs rising by 56.7% to $17.6 million[149]. - Total platform cost of revenue increased by $6.4 million, or 56.7%, to $17.6 million for the three months ended March 31, 2023, compared to $11.2 million for the same period in 2022[150]. - Sales and marketing expenses rose by $4.7 million, or 57.2%, to $12.9 million for the three months ended March 31, 2023, accounting for 24.7% of total revenue[155]. Cash and Investments - As of March 31, 2023, the company had $438.3 million in cash and cash equivalents, short-term and long-term investments in marketable securities[158]. - The company expects its existing cash and cash equivalents, marketable securities, and available credit will be sufficient to support working capital and capital expenditure requirements for at least the next twelve months[161]. - Cash used in investing activities was $8.1 million during the three months ended March 31, 2023, primarily due to $4.7 million of net purchases of investments[167]. - Cash used by financing activities was $17.7 million during the three months ended March 31, 2023, primarily driven by $20.1 million of stock repurchases[169]. - As of March 31, 2023, the company had cash and cash equivalents totaling $331.5 million, with $178.9 million invested in money market funds[186]. - The company had no outstanding debt under its credit facility as of March 31, 2023[185]. Risk Factors - The company identified a material weakness in internal control over financial reporting due to insufficient qualified personnel[192]. - Remediation efforts are ongoing to address the identified material weakness, including hiring additional qualified personnel and enhancing existing controls[195]. - The company does not expect its controls to prevent or detect all errors and fraud, acknowledging inherent limitations in its control systems[197]. - Inflation has not had a material effect on the company's business or financial condition, despite rising costs in labor and overhead[188]. - The company reported that its revenue and costs are primarily denominated in U.S. dollars, minimizing foreign currency exchange risks[187]. - A material weakness was identified related to insufficient qualified personnel and ineffective controls over complex technical accounting matters, which could lead to material misstatements[192]. - As of March 31, 2023, the company's disclosure controls and procedures were deemed ineffective due to material weaknesses in internal control over financial reporting[191].
Olo (OLO) - 2023 Q1 - Quarterly Report