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Maplebear (CART) - 2023 Q4 - Annual Report

Growth and Revenue Trends - The company has experienced rapid growth and operational expansion, but historical growth rates may not continue in the future [88]. - Growth rates have decreased since the COVID-19 pandemic, with a significant impact on demand for online grocery shopping [89]. - The company expects fluctuations in revenue, margin, and profitability due to external factors and strategic initiatives [92]. - Advertising revenue growth has fluctuated and is expected to continue fluctuating due to macroeconomic conditions [92]. - The company is facing challenges due to inflation and reduced consumer discretionary spending, which have negatively impacted average order values and overall revenue [107]. - The company anticipates that economic conditions may lead to fluctuations in average order values and overall demand for its services [107]. - The company is experiencing lower growth in gross transaction value (GTV) and orders due to inflationary pressures and reduced consumer discretionary spending [213]. Financial Performance - The company reported a net income of $428 million for the year ended December 31, 2022, but experienced a net loss of $1,622 million for the year ended December 31, 2023, primarily due to stock-based compensation expenses [101]. - As of December 31, 2023, the company had an accumulated deficit of $2,635 million, indicating the need to sustain or increase revenue while managing costs to achieve profitability [101]. - Revenue for the year ended December 31, 2023, was $3,042 million, representing a 19% increase from $2,551 million in 2022 [190]. - Gross profit for 2023 was $2,278 million, up from $1,831 million in 2022, indicating a gross margin improvement [190]. - Operating expenses surged to $4,420 million in 2023, compared to $1,769 million in 2022, primarily driven by increased research and development costs [190]. - Net loss attributable to common stockholders for 2023 was $1,624 million, a significant increase from a net income of $77 million in 2022 [190]. - The weighted-average shares used in computing net loss per share attributable to common stockholders, diluted, increased to 130,616 thousand in 2023 from 101,480 thousand in 2022 [190]. Strategic Initiatives and Investments - The company is investing in new technologies and offerings, which may initially harm profitability but aim for long-term gains [93]. - Increased sales and marketing expenses are anticipated as the company seeks to engage customers and expand its market presence [93]. - The company aims to increase the adoption of its Instacart+ membership program to drive customer engagement and revenue growth [100]. - The company has invested heavily in Instacart Ads, growing its number of brand partners, which is expected to enhance revenue generation [105]. - The company is focusing on strategic initiatives such as Instacart Health and Instacart Business to broaden its market scope [105]. Market and Economic Challenges - Macroeconomic factors such as inflation and elevated interest rates have adversely affected customer retention and engagement [89]. - The company faces challenges in accurately forecasting revenue and managing operating expenses for future growth [90]. - The trading price of the company's common stock may be adversely affected if GTV or revenue growth rates decline [91]. - The company is navigating significant regulatory changes and economic uncertainties that could impact its operations [98]. - The company has limited experience operating at its current scale in a volatile macroeconomic environment, which poses risks to future growth and profitability [107]. - The company may need to reintroduce shopper incentives to ensure sufficient availability of shoppers in response to persistent shortages [213]. Cash and Financial Position - As of December 31, 2023, cash and cash equivalents totaled $2,137 million, with marketable securities of $49 million [180]. - The company has not entered into derivative or hedging transactions related to foreign currency exchange rates, as fluctuations have not materially impacted financial statements [179]. - A hypothetical 10% increase or decrease in interest rates would not have had a material impact on the consolidated financial statements as of December 31, 2023 [180]. Marketing and Customer Engagement - The company emphasizes the importance of effective marketing strategies to acquire new customers and increase engagement with existing ones [108].