HDFC Bank (HDB) - 2024 Q3 - Quarterly Report

Financial Performance - Total Net Revenue increased by 16.3% to ₹ 118,057.1 crore from ₹ 101,519.5 crore in the previous year, driven by a 20.6% growth in Net Interest Income to ₹ 86,842.2 crore[991] - Net Profit rose by 19.3% to ₹ 44,108.7 crore, with Basic Earnings Per Share increasing to ₹ 79.25 from ₹ 66.80[996] - Total Deposits grew by 20.8% to ₹ 1,883,395 crore, with Time Deposits increasing by 29.6% to ₹ 1,047,406 crore[997] - The Bank's total balance sheet increased by 19.2% to ₹ 2,466,081 crore from ₹ 2,068,535 crore[997] Asset Quality - Gross Non-Performing Assets (GNPAs) improved to 1.12% of Gross Advances, down from 1.17% in the previous year, while Net NPA ratio decreased to 0.27% from 0.32%[995] - As of March 31, 2023, the bank's Gross Non-Performing Assets (GNPAs) to Gross Advances ratio was 1.12%, and Net Non-Performing Assets (NPAs) were 0.27% of Net Advances[1082] Retail and Wholesale Banking - Domestic Retail Advances achieved a year-on-year growth of 22%, with the Personal Loans segment reaching ₹ 171,676 crore[999] - The Wholesale Banking domestic loan book size reached ₹823,254 crore, reflecting an 11.6% growth[1018] Customer Engagement and Digital Initiatives - The payments business saw customer spends surpass ₹ 5 lakh crore in FY 2022-23, with over 85 million cards issued[1004] - Smart Hub Vyapar, launched in October 2022, onboarded one million users by March 31, 2023[1003] - The PayZapp 2.0 app, launched in March 2023, has grown to a user base of over 1.1 million in just 45 days and facilitated over 65 lakh transactions[1064] - The SmartHub Vyapar app has facilitated the disbursement of over ₹ 10,000 crore worth of loans and handles over 18 lakh transactions daily[1067] Insurance and Wealth Management - Income from Third Party Products increased by 23% to ₹5,455 crore, accounting for 23% of the Bank's total fee income[1010] - Life Insurance premium mobilization grew by 28% to ₹8,689 crore, with over 53% of total policies sold through the NetBanking platform[1011] - Non-Life Insurance premium mobilization reached ₹2,405 crore as of March 31, 2023[1012] - Assets under Management (AUM) for Mutual Funds increased by 10% to ₹1,01,655 crore, with a 40% growth in Systematic Investment Plans (SIPs) mobilization[1013] - Wealth management customer base grew by 51% to over 62,000 households, with a market share of 5% in mutual fund distribution[1014] Agricultural and MSME Financing - HDFC Bank's assets in Agriculture and Allied activities stood at ₹ 2,55,300.17 crore as of March 31, 2023[1] - The bank sanctioned ₹ 1,881 crore covering 2,205 projects and disbursed ₹ 1,136 crore covering 1,445 projects under the Agriculture Infrastructure Fund scheme[4] - The bank disbursed ₹ 895.89 crore to 66,000 small and marginal farmers for cattle finance in the financial year 2022-23[43] - The Bank's assets in the MSME segment stood at ₹ 363,618 crore as of March 31, 2023, with Micro Enterprises assets alone at ₹ 139,115 crore[1050] - MSME loans showed a year-on-year growth of 22.5%, supported by the Bank's disbursement of ₹ 44,823 crore to over 1.25 lakh customers under various government schemes[1052] Branch and Network Expansion - The Bank added 1,479 new branches, bringing the total to 7,821 branches and 19,727 ATMs/CDMs across 3,811 cities/towns[1008] - HDBFSL expanded its branch network to 1,492 branches across 1,054 cities, maintaining a 94.8% stake held by the Bank[125] Risk Management and Compliance - The Bank's risk management framework has expanded to include Liquidity Risk, Information Technology Risk, and Information Security Risk, alongside traditional risks[1078] - The Bank has implemented a comprehensive Operational Risk Management Framework, supervised by the Operational Risk Management Committee (ORMC) and reviewed by the Board[1090] - The Bank's stress testing framework assesses potential vulnerabilities under extreme business conditions, integrating stress tests from subsidiaries[1102] Governance and Regulatory Compliance - The Audit Committee reviews the effectiveness of controls and compliance with regulatory guidelines, ensuring adherence to high standards of governance[115] - The Bank maintained adequate accounting records and internal financial controls to safeguard assets and prevent fraud[1149] - The Bank's internal controls and compliance systems were reported as adequate and operating effectively[1149] Leadership and Management Changes - The Board of Directors recommended the re-appointment of Mr. Sashidhar Jagdishan as Managing Director and CEO for three years starting October 27, 2023[1176] - Mr. Keki M. Mistry and Mrs. Renu Karnad were appointed as Additional Non-Executive Directors, subject to shareholder approval[1179] - The RBI approved the appointment of Mr. Kaizad Bharucha and Mr. Bhavesh Zaveri as Deputy Managing Director and Executive Director, respectively, for three years from April 19, 2023[1176] Legal and Regulatory Issues - The securities class action lawsuit against the Bank was dismissed by the Court on June 8, 2023, after the plaintiff failed to file an amended complaint[1154] - The Reserve Bank of India (RBI) imposed a penalty of ₹ 10 crore on the Bank for marketing third-party non-financial products to auto loan customers, which was paid by the Bank[1170] - SEBI levied a penalty of ₹ 1 crore on the Bank regarding the invocation of securities pledged by BMA Wealth Creators, with a directive to transfer sale proceeds of ₹ 158.68 crores to an escrow account[1171]