Horace Mann(HMN) - 2020 Q4 - Annual Report

Financial Performance - Insurance premiums and contract charges for the year ended December 31, 2020, were $930.7 million, with insurance premiums written and contract deposits totaling $1.4 billion[21]. - Net income for the year ended December 31, 2020, was $133.3 million, and total assets reached $13.5 billion[21]. - Direct premiums earned were $650.3 million, defined as earned premiums before reinsurance[94]. - Catastrophe losses for 2020 totaled $84.4 million, with significant events including Hurricane Laura ($9.5 million) and Derecho ($6.5 million)[53]. - The average face amount of individual life insurance policies issued in 2020 was approximately $192,000, while the average face amount of all life insurance policies in force was approximately $98,000[86]. - As of December 31, 2020, the total investment portfolio was valued at $7,262.2 million, with a carrying value of $5,582.7 million and an amortized cost of $6,705.5 million[105]. - The maximum amount of dividends that can be paid from insurance subsidiaries without prior regulatory approval in 2021 is $248.7 million[109]. - The company reported goodwill of $24.1 million and intangible assets of $158.5 million related to acquisitions, which could be impaired if expected returns are not met[153]. Market Position and Growth Opportunities - The company serves approximately 470,000 educator households, with significant growth opportunities in the K-12 public school market, which has about 6.5 million educators nationwide[26]. - The acquisition of NTA Life Enterprises in 2019 expanded the company's market share and added supplemental insurance products, including cancer and disability coverage[15][32]. - The company aims to increase its share of the education market by leveraging its market leadership and enhancing relationships with educators[30]. - Approximately 20% of households added from the NTA acquisition are public sector employees, such as firefighters, indicating potential market expansion[27]. - The company has a total of five reporting segments: Property and Casualty, Supplemental, Retirement, Life, and Corporate and Other, allowing for targeted performance evaluation[46]. Operational Strategies and Technology - The company has implemented a multi-year infrastructure upgrade, including the Guidewire platform, to enhance customer experience and streamline operations[39]. - In 2020, the company accelerated virtual engagement efforts, including online financial wellness webinars and social media campaigns, to adapt to the pandemic[35][40]. - The company has entered into third-party vendor agreements to market 529 college savings programs, enhancing its product offerings[75]. - The ability to effectively implement new technology systems is critical for the company's growth strategy, with challenges in modernizing legacy systems[168]. Risk Management - Enterprise Risk Management (ERM) is integral to the company's operations, involving risk identification, assessment, and coordinated management strategies[120]. - The company acknowledges that climate change may lead to increased frequency and severity of weather-related catastrophes, adversely affecting financial results[137]. - The company maintains loss reserves for estimated ultimate liabilities, but these reserves may prove inadequate, impacting financial condition[139]. - The company faces risks related to interest rate fluctuations, which could negatively affect net interest margins from fixed annuity and life insurance products[143]. - The company limits reinsurance participation to financially strong reinsurers, but remains at risk if these reinsurers fail to meet obligations[178]. Regulatory Environment - The insurance industry is highly regulated, and changes in regulations could affect profitability and operational flexibility[186]. - The company is subject to risk-based capital requirements that could impact its ability to write business and maintain financial strength ratings[187]. - Compliance with new regulations, such as the SEC's Regulation Best Interest, may increase operational costs and impact business practices[194]. - Legislative efforts to expand insurance regulations may adversely affect the financial condition of the company[189]. Employee Engagement and Culture - The company emphasizes a strong employee engagement strategy, with nearly 90% of employees stating that serving educators is a key motivation for their work[41]. - The company faces intense competition for qualified employees, particularly in specialized areas such as underwriting and data analytics[171]. - Loss of key personnel could materially impact the business due to their skills and industry experience[172]. Investment Strategy - The investment strategy focuses on generating income to support product liabilities, primarily through investment grade fixed maturity securities[101]. - The fixed maturity securities portfolio comprised 91.4% investment grade securities, with an average credit quality of A+ and an average option-adjusted duration of 6.4 years[107]. - The company is experiencing lower investment earnings due to historically low interest rates, which may not be fully offset by lower crediting rates on fixed annuity products[144]. Litigation and Reputation Risks - The company faces substantial litigation risks, which may adversely affect its financial condition and profitability due to claims and disputes, including class action lawsuits[199]. - Negative public perception from events such as regulatory investigations or cyber incidents could harm the company's reputation, potentially reducing demand for its insurance products[200]. - Compliance with increasingly complex cybersecurity regulations may lead to legal liabilities and reputational harm, resulting in substantial remediation costs[202].