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International Money Express(IMXI) - 2023 Q4 - Annual Report

Financial Performance - For the year ended December 31, 2023, the principal amount sent increased by approximately 17.2% to $24.5 billion compared to fiscal year 2022[19]. - Total revenues for the year ended December 31, 2023, were $658.735 million, a 20.4% increase from $546.805 million in 2022[331]. - Operating income for 2023 was $95.490 million, an increase of 15.1% from $82.908 million in 2022[331]. - Net income for the year ended December 31, 2023, was $59.515 million, compared to $57.331 million in 2022, representing a 3.8% increase[331]. - Cash provided by operating activities significantly increased to $143,525,000 in 2023, compared to $15,174,000 in 2022 and $78,098,000 in 2021[335]. - The provision for credit losses increased to approximately $5.0 million for the year ended December 31, 2023, representing 0.8% of total revenues, up from $2.6 million (0.5%) in 2022 and $1.5 million (0.3%) in 2021[312]. - Cash and cash equivalents as of December 31, 2023, were $239.203 million, up from $149.493 million in 2022[329]. - The company incurred $66,264,000 in stock repurchases in 2023, compared to $53,734,000 in 2022[335]. - Cash paid for interest increased to $9,180,000 in 2023 from $4,625,000 in 2022[336]. Transaction Growth - The company processed approximately 58.7 million remittances in 2023, representing over 22.8% growth in transactions compared to 2022[19]. - The company grew its agent network by approximately 16.4% in 2023, primarily due to the acquisition of LAN Holdings[19]. - The company processed 20.8% of the aggregate volume of remittances to Mexico and 29.7% to Guatemala according to the latest data from the Central Banks of Mexico and Guatemala in 2023[23]. - The three largest remittance corridors served are from the United States to Mexico, Guatemala, and the Dominican Republic, with the U.S. to Mexico corridor being one of the largest globally in 2023[44]. - Remittance volume to low and middle-income countries grew approximately 3.8% during 2023, indicating a positive trend in the market[44]. Market Expansion - The company aims to expand its market share in the largest remittance corridors, particularly from the U.S. to Mexico, Guatemala, and the Dominican Republic[23]. - The company expanded its services to allow remittances to Africa and Asia from the United States and began offering sending services from Canada to Latin America and Africa[17]. - The company commenced operations in the Dominican Republic and Europe in April 2023 following the LAN Acquisition[313]. Technology and Operations - The company has made significant investments in enhancing its digital mobile money remittance applications to provide safe and easy-to-use features for consumers[23]. - The company’s proprietary software platform has proven reliable, with 2023 downtime being less than 0.05%[21]. - The proprietary Transaction Processing Engine (TPE) enhances transaction speed and regulatory compliance through real-time risk management algorithms[37]. - The company operates a network of 122 Company-operated stores and authorized agents across various countries, primarily serving Latin America[339]. Regulatory and Compliance - The company is subject to various regulations, including anti-money laundering laws, which require robust compliance programs and monitoring of transactions[51]. - The company is subject to direct examination and supervision by the CFPB as a "larger participant" in the international money transfer market[56]. - The company has modified its systems and consumer disclosures to comply with the CFPB's Remittance Transfer Rule[56]. - Regulatory scrutiny on the company's operations has intensified, with potential fines and penalties for violations that could adversely affect its financial condition[134]. - The company is subject to evolving data privacy and cybersecurity laws, which could result in significant compliance costs and reputational harm if not adhered to[138]. Risks and Challenges - Political and economic instability in key Latin American markets may impact revenue and profitability, particularly with currency fluctuations against the U.S. dollar[46]. - The company faces intense competition in the money remittance industry, with a mix of large and small competitors impacting its market position[82]. - Economic conditions, including recession and rising inflation, significantly affect consumer money remittance transactions, which could adversely impact the company's financial results[84]. - The company is exposed to liquidity risk as the timing of funds from sending agents may differ from when funds are made available to beneficiaries[62]. - Credit risks from sending agents and financial institutions are significant, as insolvency or fraud could lead to financial losses[122]. Employee and Diversity - Approximately 95% of the U.S. team members identified as racially or ethnically diverse, and about 60% identified as female as of December 31, 2023[69]. - The company had 534 full-time employees in the United States and a total of 698 employees in Mexico, with 427 being full-time[70]. Financial Position - The company had approximately $189.5 million in indebtedness as of December 31, 2023, consisting of $75.5 million in term loan borrowings and $114.0 million in revolving credit borrowings[156]. - The company had open foreign exchange contracts for Mexican pesos and Guatemalan quetzales amounting to approximately $56.9 million and $41.3 million at December 31, 2023 and 2022, respectively[301]. - The total assets of the company as of December 31, 2023, were $576.812 million, an increase from $512.072 million in 2022[329].