Financial Performance - The group reported a pre-tax operating loss of HKD 51 million for the year ended December 31, 2023, compared to a pre-tax operating profit of HKD 46 million in 2022[20]. - The company reported a net loss attributable to shareholders of HKD 72 million for the year ended December 31, 2023, compared to a profit of HKD 5 million in 2022[51]. - Total sales revenue for Unicorn decreased by 16% year-on-year to HKD 1,121 million in the fiscal year ending December 31, 2023, down from HKD 1,334 million in 2022[128]. - The total after-tax loss for Unicorn was HKD 120 million for the fiscal year ending December 31, 2023, compared to a loss of HKD 63 million in 2022[129]. - Total sales for the year ended December 31, 2023, remained flat at HKD 1.542 billion, with self-operated product sales decreasing by 11% to HKD 319 million[149]. Cash and Assets - Total cash and bank balances decreased by HKD 175 million or 67% to HKD 85 million as of December 31, 2023, primarily due to cash outflows from various activities[22]. - The group has no bank borrowings as of December 31, 2023, maintaining a lease liability of HKD 924 million[22]. - As of December 31, 2023, the group had no bank borrowings and a net cash balance of HKD 85 million, down from HKD 260 million in 2022[132]. Employee and Workforce - The total employee cost for the year was HKD 277 million, slightly up from HKD 274 million in 2022, with a total of 962 full-time employees and 115 part-time employees as of December 31, 2023[25]. - Total employees decreased from 1,298 in 2022 to 1,086 in 2023, a reduction of approximately 16.3%[160]. - Employee turnover rate increased significantly, with male turnover rising from 34% in 2022 to 50% in 2023, and female turnover increasing from 36% to 53%[160]. - The average training hours for male employees increased from 2.2 hours in 2022 to 3.5 hours in 2023, while female training hours remained relatively stable at 2.2 hours[162]. - The number of full-time employees decreased from 1,039 in 2022 to 971 in 2023, a decrease of approximately 6.5%[160]. Sustainability and Environmental Impact - The company aims to reduce carbon intensity by 15% per square foot of retail space by 2030 compared to the 2023 baseline[45]. - The total greenhouse gas emissions for the group decreased to 9,631 tons of CO2 equivalent in 2023 from 9,897 tons in 2022, representing a reduction of approximately 2.7%[124]. - The total waste generated by the group decreased to 250,678 kg in 2023 from 354,502 kg in 2022, a reduction of approximately 29.3%[124]. - The number of plastic shopping bags used decreased significantly to 1,341,159 in 2023 from 6,954,889 in 2022, reflecting a reduction of approximately 80.7%[124][125]. - The company is committed to improving energy and fuel efficiency throughout its operations to reduce its carbon footprint[42]. Customer Engagement and Satisfaction - The group aims to enhance customer satisfaction through regular feedback and improvements in products and services[35]. - The group plans to expand its membership base and enhance customer relationship management (CRM) to better understand customer needs and drive promotional activities[134]. - The CU APP membership program has grown to over 600,000 members, contributing significantly to the group's revenue[137]. Corporate Governance - The company emphasizes the importance of good corporate governance practices and procedures[200]. - As of December 31, 2023, the company has complied with the applicable code provisions of the Corporate Governance Code under the Hong Kong Stock Exchange Listing Rules[200]. - The company has not distinguished the roles of the Chairman and CEO, believing that Dr. Li Ka-shing's dual role serves the best interests of the company[200]. - All significant decisions are made after consulting board members with relevant knowledge and expertise, ensuring that power is not overly concentrated[200]. - The current governance arrangements are still subject to appropriate checks and balances despite the lack of role distinction[200]. Operational Improvements - The group completed the renovation of the APITA supermarket and department store in Taikoo City, Hong Kong, contributing to operational improvements[24]. - The renovation of APITA, covering over 40,000 square feet, was completed in Q4 2023, introducing a new supermarket and premium meat offerings, including certified Angus beef[199]. - The integration of Citistore and Unicorn's online shopping platforms into the "CU APP" has been completed, enhancing operational efficiency and customer experience for 600,000 members[176]. Risk Management and Compliance - The company conducts regular reviews of risk management plans related to typhoon impacts[43]. - The company has implemented measures to protect sensitive information and prevent cyber threats, including comprehensive training for all employees[70]. - The company has not violated any relevant environmental laws and regulations during the reporting period[73].
恒基发展(00097) - 2023 - 年度财报