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众安智慧生活(02271) - 2023 - 年度财报

Revenue Performance - Revenue from value-added services to property developers was approximately RMB58.1 million, a decrease of approximately RMB2.6 million or 4.3% compared to RMB60.7 million in the same period of 2022[1]. - Revenue from community value-added services was approximately RMB31.9 million, a decrease of approximately RMB3.5 million or 9.9% compared to RMB35.4 million in the same period of 2022[11]. - The company reported a significant increase in revenue for the year ended December 31, 2023, with a total revenue of approximately $150 million, representing a 25% growth compared to the previous year[104]. - For the year ended 31 December 2023, the Group's revenue was approximately RMB351.1 million, representing an increase of approximately 9.8% compared to RMB319.7 million in the same period in 2022[135]. - Revenue from property management services was approximately RMB261.2 million, an increase of 16.8% from approximately RMB223.6 million in 2022[180]. - Revenue contribution from independent third-party property developers was 2.5% in 2023, with a total revenue of RMB 6,315,000[184]. Cost and Profitability - The cost of sales increased to approximately RMB232.3 million, representing a 14.2% increase compared to approximately RMB203.4 million in the same period of 2022[16]. - Staff costs included in the cost of sales were approximately RMB198.6 million, an increase of approximately RMB45.4 million or 29.6% compared to approximately RMB153.2 million in the same period of 2022[17]. - Gross profit for the reporting period was approximately RMB118.8 million, a slight increase of approximately RMB2.5 million or 2.1% compared to approximately RMB116.3 million in the same period of 2022[18]. - The Group's gross profit margin decreased from 36.4% in the 2022 Same Period to 33.8% in the Reporting Period, primarily due to lower margins in community value-added services and property management services[23]. - Profit for the year decreased to RMB49.4 million, down 2.97% from RMB50.9 million in 2022[125]. - The gross margin improved to 60%, up from 55% in the previous year, reflecting better cost management and operational efficiency[104]. Financial Position - Cash and cash equivalents amounted to approximately RMB177.3 million as of 31 December 2023, representing a significant increase of 296.6% from RMB44.7 million as of 31 December 2022[27]. - The Group's current ratio improved to 3.0 times as of 31 December 2023, compared to 1.8 times as of 31 December 2022[27]. - As of 31 December 2023, the Group had no bank borrowings, resulting in a nil gearing ratio[28]. - Total assets surged to RMB410.1 million, marking a significant increase of 107.08% from RMB198.0 million in 2022[126]. - Net assets rose to RMB274.8 million, representing a substantial increase of 194.59% from RMB93.3 million in 2022[126]. Strategic Initiatives - The Group plans to utilize part of the net proceeds from the listing to acquire or invest in other property management companies to expand its business scale and market share[41]. - The company aims to maintain stable and quality growth in the property management sector, focusing on Zhejiang and Anhui provinces for deep development and expanding market share in the Yangtze River Delta region[43]. - The company intends to expand its ecological network and integrate upstream and downstream industrial chains by offering comprehensive services, including security, cleaning, and customer services[43]. - The company will increase investment in smart services, incorporating Internet of Things and artificial intelligence technologies to enhance service efficiency and quality for homeowners[52]. - The company aims to create a sustainable multi-business service platform to increase customer coverage and usage through high-quality products and services[52]. Customer Engagement and Satisfaction - The customer satisfaction score in the 2023 annual survey was 79 points, reflecting the Group's commitment to service quality[138]. - The Group was ranked 40th in the Top 100 in the Property Industry in 2023, showcasing its competitive position[138]. - The Group aims to refine its services and build a comprehensive service system under the "Zhong An Intelligent Living" brand[168]. Governance and Compliance - The company is committed to high standards of corporate governance and has complied with all applicable code provisions during the reporting period[56]. - The Company has established an Audit Committee to oversee financial reporting processes and risk management systems[121]. - The board of directors has been restructured, with new appointments aimed at strengthening governance and strategic oversight[104]. - The Company aims to enhance performance through Board diversity, considering age, cultural background, and professional experience[109]. Market Expansion and Development - The company plans to expand its market presence in Southeast Asia, targeting a 20% market share within the next two years[104]. - The company maintained a focus on the Yangtze River Delta Region, which is characterized by higher urbanization rates and disposable income compared to national averages[190]. - The Group has been included in the list of the Top 100 Property Management Companies in China since 2016, demonstrating consistent growth in the industry[150].