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Healthcare Services Group(HCSG) - 2024 Q1 - Quarterly Report

PART I - FINANCIAL INFORMATION Financial Statements (Unaudited) The unaudited consolidated financial statements as of March 31, 2024, detail the company's financial position and performance Consolidated Balance Sheet Highlights (in thousands) | Account | March 31, 2024 | December 31, 2023 | | :--- | :--- | :--- | | Total current assets | $580,414 | $571,696 | | Total assets | $803,880 | $790,652 | | Total current liabilities | $209,375 | $216,928 | | Total liabilities | $329,299 | $334,036 | | Total stockholders' equity | $474,581 | $456,616 | Consolidated Income Statement Highlights (in thousands, except per share data) | Metric | Q1 2024 | Q1 2023 | | :--- | :--- | :--- | | Revenues | $423,433 | $417,230 | | Income before income taxes | $21,314 | $16,155 | | Net income | $15,309 | $11,671 | | Diluted earnings per common share | $0.21 | $0.16 | Consolidated Cash Flow Highlights (in thousands) | Cash Flow Activity | Q1 2024 | Q1 2023 | | :--- | :--- | :--- | | Net cash used in operating activities | $(26,033) | $(16,290) | | Net cash from (used in) investing activities | $11,716 | $(743) | | Net cash from financing activities | $13,970 | $6,907 | | Net decrease in cash | $(347) | $(10,126) | Note 1: Business Description and Accounting Policies The company provides housekeeping and dietary services to the healthcare industry through two reportable segments - The company is organized into two reportable segments: Housekeeping (housekeeping, laundry, linen) and Dietary (food purchasing, meal preparation, dietitian services)242526 - For Q1 2024, a single customer, Genesis Healthcare, Inc, accounted for 9.2% of consolidated revenues ($38.8 million), down from 11.5% ($48.1 million) in Q1 202348 - The company has filed for the Employee Retention Credit (ERC) but has not recognized any related amounts in its financial statements due to uncertainty of receipt50 Note 3: Revenue Revenue is disaggregated by the Dietary (55.0%) and Housekeeping (45.0%) segments and recognized over time Revenue by Segment (in millions) | Segment | Q1 2024 Revenue | % of Total | Q1 2023 Revenue | % of Total | | :--- | :--- | :--- | :--- | :--- | | Housekeeping | $190.6 | 45.0% | $193.5 | 46.4% | | Dietary | $232.9 | 55.0% | $223.7 | 53.6% | - Revenue is recognized using the output method based on the delivery of goods and services, with contracts typically for a renewable one-year term59 Note 5: Allowance for Doubtful Accounts The allowance for doubtful accounts increased to $95.6 million due to a bad debt expense of $4.9 million in Q1 2024 Changes in Allowance for Doubtful Accounts (in thousands) | Portfolio Segment | Dec 31, 2023 Balance | Bad Debt Expense Q1 2024 | Write-Offs Q1 2024 | March 31, 2024 Balance | | :--- | :--- | :--- | :--- | :--- | | Accounts receivable | $80,819 | $4,301 | $(1,033) | $84,087 | | Notes receivable | $10,880 | $620 | $0 | $11,500 | | Total | $91,699 | $4,921 | $(1,033) | $95,587 | - The company evaluates receivables for expected credit losses quarterly using internally developed credit quality indicators66 Note 13: Segment Information Dietary segment revenue and income grew in Q1 2024, while the Housekeeping segment experienced declines Segment Financial Performance (in thousands) | Metric | Segment | Q1 2024 | Q1 2023 | | :--- | :--- | :--- | :--- | | Revenues | Housekeeping | $190,559 | $193,519 | | | Dietary | $232,874 | $223,711 | | Income before income taxes | Housekeeping | $18,442 | $20,053 | | | Dietary | $17,627 | $14,666 | Note 15: Other Contingencies The company maintains a $300.0 million line of credit, with $187.6 million available for borrowing as of March 31, 2024 - As of March 31, 2024, the company had a $300.0 million line of credit with $40.0 million in borrowings126 - The amount available under the line of credit was reduced by $72.4 million for outstanding letters of credit, leaving $187.6 million available for borrowing127 Management's Discussion and Analysis of Financial Condition and Results of Operations Revenue increased 1.5% in Q1 2024, driven by Dietary segment growth, while operating cash flow was negative Results of Operations Consolidated revenue grew 1.5% in Q1 2024, driven by a 4.1% increase in the Dietary segment Segment Revenue and Income Change (Q1 2024 vs Q1 2023) | Segment | Revenue % Change | Income Before Taxes % Change | | :--- | :--- | :--- | | Housekeeping | (1.5)% | (8.0)% | | Dietary | 4.1% | 20.2% | | Consolidated | 1.5% | 31.9% | - Costs of services provided as a percentage of revenue decreased from 86.9% in Q1 2023 to 84.8% in Q1 2024148 - The decrease in the bad debt provision was impacted by a non-recurring $4.7 million charge in Q1 2023152 Liquidity and Capital Resources The company had $104.9 million in cash and marketable securities, with negative operating cash flow of $26.0 million - Negative operating cash flow in Q1 2024 was driven by an increase in accounts receivable, partly due to a cybersecurity incident at a third-party claims processor164 - On February 14, 2023, the Board authorized a repurchase of up to 7.5 million shares; no shares were repurchased in Q1 2024167 - The company was in compliance with its two financial covenants (Funded debt to EBITDA and EBITDA to Interest Expense) as of March 31, 2024169 Quantitative and Qualitative Disclosures About Market Risk The company's primary market risk exposure is interest rate risk on its $129.6 million in cash and investments - The company's primary market risk exposure is interest rate risk on its fixed-rate and floating-rate investments178 - As of March 31, 2024, the company had $129.6 million in cash, cash equivalents, and marketable securities subject to this risk177 Controls and Procedures Management concluded that internal control over financial reporting was not effective due to a material weakness - Management concluded that as of March 31, 2024, the company's internal control over financial reporting was not effective180 - A material weakness was identified related to controls over accrued payroll liabilities for employee vested vacation182 - A remediation plan is underway, which includes instituting enhanced controls and review processes related to the vacation accrual184 PART II - OTHER INFORMATION Legal Proceedings The company is involved in various legal proceedings for which potential losses cannot be reasonably estimated at this time - The company is subject to various claims and legal actions in the ordinary course of business188 - For certain pending litigation, the company is unable to reasonably estimate possible losses or determine if an unfavorable outcome is probable189 Risk Factors There have been no material changes to the risk factors previously disclosed in the 2023 Annual Report on Form 10-K - No material changes have occurred in the risk factors from those set forth in the company's 2023 Form 10-K191 Unregistered Sales of Equity Securities and Use of Proceeds No shares were repurchased in Q1 2024 under the existing 7.5 million share repurchase authorization - The Board of Directors authorized the repurchase of up to 7.5 million shares on February 14, 2023192 - No shares were repurchased during the three months ended March 31, 2024, and 6.5 million shares remain authorized for purchase192 Defaults Upon Senior Securities Not applicable Mine Safety Disclosures Not applicable Other Information No directors or officers adopted, terminated, or modified a Rule 10b5-1 trading arrangement in Q1 2024 - No directors or officers modified trading arrangements during the three months ended March 31, 2024195 Exhibits This section lists the exhibits filed as part of the Form 10-Q report, including officer certifications and iXBRL data