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通通AI社交(00628) - 2023 - 年度财报

Corporate Governance - The board of directors discussed the overall strategy, annual and interim performance, internal controls, corporate governance, capital, financial matters, and acquisitions for the year ending December 31, 2023[2]. - The remuneration committee reviewed the compensation of executive directors and senior management, ensuring compliance with corporate governance codes[15]. - The audit committee consists of four independent non-executive directors, ensuring independent oversight of financial reporting and compliance[22]. - The company secretary has undergone professional training as required by listing rules, ensuring compliance with governance standards[25]. - The board of directors is responsible for appointing and reappointing directors, ensuring they possess relevant expertise and contribute to the company's decision-making process[32]. - The nomination committee is tasked with recommending candidates for board appointments, considering their achievements and experience in relevant industries[20]. - The board of directors held eight meetings during the review year to discuss overall strategy, operational and financial performance, and approve annual and interim reports[43]. - The board consists of executive, non-executive, and independent directors, ensuring a balanced skill set and expertise to support sustainable development[101]. - The board of directors and senior management play a crucial role in the risk management and internal control compliance system, with regular meetings to monitor business risks and review financial data[107]. - The board is responsible for setting strategic guidance and overseeing business performance, with qualified management handling daily operations[131]. ESG Commitment - The company is committed to enhancing transparency and promoting investor relations, valuing shareholder feedback[34]. - The ESG report covers the financial year from January 1, 2023, to December 31, 2023, focusing on key performance indicators related to environmental, social, and governance aspects[37]. - The company will continue to review other potential ESG aspects to determine their inclusion in future reports[38]. - The company emphasizes the importance of integrating ESG risk management into its business strategy to ensure long-term sustainable development[40]. - A cross-departmental working group has been established to identify significant ESG issues and monitor business performance based on ESG indicators and initiatives[40]. - The company aims to maintain consistency in its ESG reporting methodology compared to the previous year for comparability[39]. - The company has established a governance structure to enhance the management of ESG matters, with a working group formed by senior management to support the board in executing ESG strategies and objectives[76]. - The company has identified 13 sustainability issues based on stakeholder feedback, categorizing them into six groups, including environmental protection and compliance[98]. - The board is committed to ensuring the accuracy of the ESG report, preventing false statements or significant omissions, and will continue to review progress against set goals[78]. - The company is committed to sustainable development and has released an ESG report detailing its strategies and overall ESG performance[63]. Risk Management and Compliance - The company emphasizes the importance of compliance and risk management as the foundation for healthy development, continuously strengthening compliance management and internal control mechanisms[75]. - The audit committee is responsible for reviewing the financial statements and monitoring the financial reporting, risk management, and internal control systems[48]. - The company maintains a robust risk management framework, with clear responsibilities for risk identification, assessment, monitoring, and reporting[82]. - The group has established an internal control system to ensure compliance and mitigate risks, emphasizing the importance of a standardized business process to prevent legal liabilities and regulatory penalties[105]. - The group has implemented internal supervision mechanisms and anonymous reporting channels to enhance compliance operations and prevent corruption[86]. - The group has implemented anti-corruption training for employees and management to enhance integrity and improve supervision mechanisms, aiming to foster a clean corporate culture[110]. - The company has implemented anti-money laundering policies and training for employees to mitigate risks associated with high credit risk transactions[133]. - The company is committed to enhancing its anti-money laundering practices and regularly trains employees to raise awareness and skills[138]. - During the reporting period, there were no lawsuits against the group or its employees related to corruption, bribery, or money laundering[164]. Stakeholder Engagement - The company engages with various stakeholders, including customers, government, suppliers, and the community, to promote transparency and corporate social responsibility[69]. - The company believes that stakeholder engagement is crucial for business success and actively seeks opportunities to improve products and services based on stakeholder insights[93]. - The company has adopted a shareholder communication policy to provide clear and comprehensive performance information through interim and annual reports[60]. Employee Welfare and Development - The company provides diverse training programs for employees to enhance their job competencies, with a commitment to employee welfare and development[145]. - The employee turnover rate during the reporting period is not specified, but the company offers various benefits to maintain a comfortable work environment[160]. - The company strictly adheres to labor laws and regulations, ensuring no child or forced labor is employed[150]. - The employee demographics show a total of 31 employees, with 14 males and 17 females, and the majority (23) aged between 31-51 years[153]. - The group provided training for 24 employees, totaling 254 hours, with an average training time of 8.19 hours per employee, representing 77% of the workforce[174]. - The group has a 100% coverage rate for social insurance for all contract employees[176]. Environmental Impact - The total greenhouse gas emissions increased to 42.35 tons of CO2 equivalent, with a density of 1.57 tons of CO2 equivalent per person, down from 2.02 in the previous year[191][193]. - The group aims to maintain its greenhouse gas emissions density at 90% to 120% of the baseline level by the end of the next reporting period[193]. - The total amount of paper waste increased to 165.73 kg in 2023 from 118.13 kg in 2022[197]. - The total density of harmless waste per person decreased to 6.14 kg in 2023 from 6.56 kg in 2022[197]. - The company is committed to energy conservation through various measures aimed at reducing energy consumption in the long term[200]. - The group has prioritized suppliers with environmental certifications, such as ISO 14001, in its procurement process[185]. Customer Relations - The company emphasizes a customer-centric service philosophy, focusing on customer needs and privacy protection[140]. - The group has adopted strict customer service standards to prevent false advertising and deceptive practices, ensuring regular communication with clients to assess their business needs[127]. - There were no confirmed incidents of customer information leakage during the reporting period[167]. - The group has not received any customer complaints regarding its products and services during the reporting period[169].