Client Concentration and Revenue Impact - Streamline Health Solutions, Inc. reported a significant client concentration, with one client accounting for approximately $5.1 million, or 10% of total revenue in fiscal 2023[32]. - A significant SaaS client, which contributed approximately 19% of revenue in fiscal 2022, did not renew its contract effective December 31, 2023, impacting future revenue projections[43]. - A client representing approximately $4.4 million, or 19%, of revenue for fiscal 2023 terminated its contract effective December 31, 2023[70]. - The company's five largest clients accounted for 38% and 46% of total revenue for the fiscal years ended January 31, 2024 and 2023, respectively[60]. - Clients derive a substantial portion of revenue from third-party payors, including Medicare and Medicaid, impacting sales and profitability[76]. Acquisitions and Growth Strategies - The company completed the acquisition of Avelead for approximately $29.7 million, which included $12.5 million in cash and $6.5 million in common stock, enhancing its revenue cycle management capabilities[35]. - The company has completed acquisitions in the past and anticipates making additional acquisitions in the future, which may involve integration challenges[61][63]. - The Company secured five significant new clients in fiscal 2023, including its first enterprise client using multiple products[152]. Financial Performance and Projections - The Company reported total revenues of $22,596,000 for the fiscal year ended January 31, 2024, a decrease of 9% from $24,889,000 in 2023[158]. - Total revenues for fiscal 2023 decreased by 9% to $22,596,000 from $24,889,000 in fiscal 2022[161]. - Net loss for the fiscal year 2024 was $18,697,000, compared to a net loss of $11,379,000 in 2023, representing a 64% increase in losses[158]. - The Company recorded a net loss of $18,697,000 for fiscal 2023, compared to a net loss of $11,379,000 in fiscal 2022[200]. - Adjusted EBITDA improved by 63%, resulting in a loss of $1,386,000 in 2024 compared to a loss of $3,757,000 in 2023[158]. - Adjusted EBITDA for fiscal 2023 was $(1,386,000), improving from $(3,757,000) in fiscal 2022, with an Adjusted EBITDA margin of (6%) compared to (15%) in the prior year[200]. Operational Changes and Workforce - As of January 31, 2024, Streamline Health had 77 employees, reflecting a net decrease of 35 employees during fiscal 2023[45]. - The Company recognized a one-time restructuring cost of $759,000 due to a reduction in force, which affected 26 employees or approximately 24% of the workforce[153]. - The Company expects to realize approximately $5,800,000 in annualized cost savings from the Strategic Restructuring initiatives[153]. Technology and Product Development - The RevID solution provides automated, daily reconciliation of clinical event activity to billing charge items, reducing revenue leakage by ensuring accurate billing prior to submission[21]. - The eValuator platform offers 100% automated coding analysis on a pre-bill basis, allowing providers to optimize reimbursements and mitigate billing risks[23]. - The Compare module automates the reconciliation of data across different software systems used by hospitals, addressing discrepancies and errors in real-time[24]. - Streamline Health's solutions are primarily delivered through a SaaS model, allowing for secure access and reducing the need for manual intervention in revenue cycle processes[20]. - The company is investing in the eValuator platform and new software technologies related to high automation and machine-based analytics, with uncertain market interest[68]. Compliance and Regulatory Environment - Regulatory changes in the healthcare industry could materially impact the demand for the company's solutions and services[71][72]. - The company is compliant with applicable environmental laws, with no anticipated material effects on capital expenditures or earnings[55]. - The company utilizes a Code of Business Conduct and Ethics to guide its employees and has an anonymous compliance hotline for reporting noncompliance[56]. Market Conditions and Risks - The company faces significant competition from larger firms with more resources, which may adversely affect its market position[77]. - The healthcare industry is evolving rapidly, necessitating the company to adapt to changing conditions to remain competitive[78]. - Rapid technology changes and short product life cycles could harm the company's business if it fails to innovate[80]. - The company acknowledges potential risks associated with client contract terminations, which could adversely affect revenue streams[70]. - Economic conditions, including the ongoing conflict between Russia and Ukraine, may adversely affect the company's business and operating results[106]. - The COVID-19 pandemic has had an adverse impact on the company's revenue and may continue to affect its financial condition[110]. Financial Obligations and Capital Structure - The company has a credit facility with Western Alliance Bank, including a term loan of $10,000,000 and a revolving line of credit of $2,000,000[101]. - The loan agreement requires principal repayments of $500,000 in the second year, $1,000,000 in the third year, $2,000,000 in the fourth year, and $3,000,000 in the fifth year[102]. - As of January 31, 2024, the company was not in compliance with certain financial covenants but received a waiver on February 7, 2024[103]. - The company is required to maintain a minimum bid price of $1.00 per share to comply with Nasdaq listing requirements[122]. - On October 24, 2023, the company received a notice from Nasdaq indicating that its stock price had been below the minimum bid price for 30 consecutive business days[123]. - The company has until April 22, 2024, to regain compliance with the minimum bid price requirement[124]. Impairments and Asset Management - The Company recorded a goodwill impairment of $9,813,000 in the fiscal year 2024[158]. - The Company recorded a goodwill impairment charge of $9.8 million due to a significant decrease in share price and a client's intent not to renew a contract[211]. - An impairment charge of $1.0 million was recognized for long-lived assets, primarily related to client relationships expected to be non-core going forward[212]. - The annual goodwill assessment for fiscal 2023 was completed as of October 31, 2023, using a weighted sum of income and market approaches[210]. - The fair value of the reporting unit was determined to be lower than the carrying value, indicating potential impairment[211]. - The Company reviews the carrying value for impairment whenever indicators suggest that assets might be impaired[209].
Streamline Health(STRM) - 2024 Q4 - Annual Report