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Remitly (RELY) - 2022 Q4 - Annual Report

Financial Performance - The company reported net losses of $114.0 million, $38.8 million, and $32.6 million for the years ended December 31, 2022, 2021, and 2020, respectively [109]. - Revenue for the company was $653.6 million, $458.6 million, and $257.0 million for the years ended December 31, 2022, 2021, and 2020, respectively, with a send volume exceeding $28.6 billion, $20.4 billion, and $12.1 billion for the same years [110]. - The company's consolidated revenue for the year ended December 31, 2022, was $653.6 million, representing a 42.5% increase from $458.6 million in 2021 [397]. - Total costs and expenses for 2022 amounted to $774.6 million, up from $498.3 million in 2021, leading to a loss from operations of $121.0 million [404]. - The net loss attributable to common stockholders for 2022 was $114.0 million, compared to a net loss of $38.8 million in 2021, resulting in a net loss per share of $0.68 [404]. - The company reported a comprehensive loss of $115.0 million for 2022, which includes foreign currency translation adjustments [408]. - The company has incurred an accumulated deficit of $373.5 million as of December 31, 2022, compared to $259.4 million as of December 31, 2021, indicating ongoing operational losses [217]. Growth and Expansion - The company’s headcount grew from over 750 employees at the beginning of 2019 to over 2,700 global employees as of December 31, 2022, indicating rapid growth [104]. - The company intends to continue investing significantly in technology development, new products, and marketing to drive customer acquisition and international expansion [109]. - The company may incur significant operating expenses due to international expansion, which may not be successful [192]. - The company anticipates a decline in growth rate due to various factors, including the increasing scale of the business and the return to work post-COVID-19 pandemic [110]. Compliance and Regulatory Risks - The company is subject to complex privacy laws across multiple jurisdictions, which create compliance challenges and potential liabilities [95]. - The company faces significant compliance and security costs associated with growth and being a public company, which may impact profitability [109]. - The company is subject to numerous privacy and data security laws, which create compliance challenges and potential liabilities [120]. - Non-compliance with anti-money laundering and sanctions laws could lead to fines, penalties, and damage to the company's reputation [155]. - The evolving regulatory environment increases the risk of enforcement actions, fines, and penalties, potentially harming business operations [142]. - The company must maintain necessary money transmission licenses, with non-compliance potentially leading to severe operational consequences [136]. - Regulatory changes could impose additional costs and operational restrictions, affecting the company's ability to provide services effectively [137]. Operational Risks - The company faces risks related to cyber-attacks and data security breaches, which could harm its reputation and financial condition [95]. - The company relies on third-party partners for payment processing and customer support, exposing it to risks outside its direct control, which could negatively impact customer experience [97]. - The company is exposed to operational risks if disbursement partners fail to disburse funds correctly, which could harm customer trust and financial results [171]. - The company has experienced interruptions in service availability due to various events, including cyber-attacks and natural disasters, which could affect customer trust and retention [122]. Market Competition - The remittance market is highly competitive, with traditional banks and digital-first providers posing significant challenges to the company's market position [101]. - The company faces increased competition and regulatory compliance challenges as it expands into new international markets [189]. Currency and Financial Risks - The company is exposed to fluctuations in currency exchange rates, which could negatively impact its operating results [95]. - A significant portion of the company's revenue is generated in currencies other than the U.S. dollar, exposing it to risks from currency exchange rate fluctuations [193]. - A hypothetical 10% strengthening or weakening of the U.S. dollar relative to other currencies would have resulted in a fair value change of approximately $10.2 million and $11.6 million for customer transaction-related assets and liabilities as of December 31, 2022, and December 31, 2021, respectively [383]. Intellectual Property and Brand Risks - The company faces significant challenges in protecting its intellectual property (IP) rights in foreign jurisdictions, which may lead to competitors using its technologies without repercussions [125]. - The company cannot guarantee that its measures to protect proprietary technology and IP rights will be effective against unauthorized use or infringement [128]. - The company has registered domain names for its business, but losing access to these could harm brand recognition and incur significant costs [126]. Financial Management - The company has a $250.0 million revolving credit facility to finance capital requirements, which may be subject to variable interest rates, potentially impacting operating results if rates increase [218]. - The company may require additional capital to respond to business opportunities, especially as the number of customers and transaction volumes increase [219]. - The company's ability to meet capital requirements could be affected by factors such as fraud losses and the inability to collect funds from customers [220]. Employee and Corporate Culture - The company may struggle to maintain its corporate culture during growth and acquisitions, which is critical for employee retention and recruitment [177]. - The company has incurred significant legal, accounting, and compliance costs as a public entity, which are expected to increase further due to regulations such as the Sarbanes-Oxley Act and Dodd-Frank Act [241].