Company Operations and Structure - As of December 31, 2023, the company operated in eight countries, including the United States, Canada, Mexico, Brazil, South Africa, China, Japan, and India[20]. - The Company operates in various regions, with 100% ownership in entities in the USA, Canada, and Japan, while maintaining 51% ownership in several subsidiaries across Latin America, Asia, and EMEA[38]. - The Company reported a labor force of approximately 24,288 people in 2023, with 17,032 in the Americas, 2,001 in Asia-Pacific, and 5,255 in EMEA[50][52][53][54]. - The Company operates through three divisions: Americas, Asia Pacific (APAC), and Europe, Middle East, and Africa (EMEA)[36]. Business Strategy and Growth - The company aims to grow its core business, introduce or acquire new services, and invest in technology to achieve top-line growth and expanded margins[32]. - The company's growth strategy focuses on three priorities: growing the core business, introducing or acquiring new services, and investing in technology[32]. - The company aims to expand its services to existing clients while actively pursuing new business opportunities through proposals and marketing efforts[33]. - The company believes in testing new ideas and services to increase revenues and expand client relationships, adapting to the changing retail landscape[34]. Technology and Innovation - The company’s technology, SPARView, is considered a core competitive strength that enables better communication and optimization of services[35]. - The company recognizes its SPARView technology as a competitive advantage, enabling better communication, planning, and optimization of services[35]. - The Company invested $1.0 million in technology development in 2023, down from $1.5 million in 2022, focusing on proprietary software for scheduling and reporting[49]. - The Company’s global technology systems, including co-owned software, are crucial for operational efficiency and are licensed to various subsidiaries and vendors[49]. - The company is committed to providing higher value services over time through continuous adaptation and innovation in technology[35]. Market Position and Client Base - The company believes the merchandising and marketing services industry will continue to grow, driven by the need for efficiency in retail[28]. - The Company does not have any clients that represented 10% or more of its net revenue for the years ended December 31, 2023, and 2022, indicating a diversified client base[48]. - The Company provides six principal types of services, including Merchandising and Marketing, Assembly and Installation, and Business Analytics, aimed at enhancing retail environments and customer engagement[39][40][41][42][43][44]. - The Company serves a wide range of retail segments, including mass merchandisers, grocery, and consumer electronics, ensuring comprehensive market coverage[46][47]. Financial Performance and Profitability - The Company emphasizes the importance of operating profit as a key indicator of long-term growth and profitability, focusing on reinvesting profits into local markets[38]. - The marketing services industry is highly competitive, with the Company competing against both large enterprises and smaller firms, highlighting the need for quality service and technological development[57]. Employee and Vendor Relations - The Company maintains good relations with its employees and independent vendors, which is crucial for operational efficiency[56]. - The Company continues to evaluate its business model regarding the use of third-party independent contractors in response to changing client requirements and regulatory environments[55]. Recent Developments - The company divested its stake in the Australian joint venture effective December 31, 2023, which will impact future financial results[36]. - The company actively pursues requests for proposals (RFPs) and participates in industry events to expand its business[33]. - The company recognizes the importance of adapting to changes in technology and market trends to provide better results for clients[35].
SPAR (SGRP) - 2023 Q4 - Annual Report