VIEWPOINT AUTHORS C O M M U N I T Y E N G AG E M E N T I N THE MIDDLE EAST Despite economic shocks and geopolitical turbulence, the Middle East is still among the world's fastest-growing regions. As urbanization accelerates, Middle Eastern (ME) states need to incorporate good sustainability practices to ensure they can meet their ambitious development goals, especially when it comes to community engagement and capacity building. Yet simply copying Western approaches is not enough. To be successful, develope ...

Industry Investment Rating - The report highlights Open Digital Architecture (ODA) as a transformative trend in the telecom industry, positioning it as a key enabler for growth and innovation [55][56][57] Core Viewpoints - ODA represents a fundamental shift for telecom operators, enabling faster innovation, cost efficiencies, and customer-centric business models [3][7][25][34] - The adoption of ODA will allow CSPs to transition from asset-centric to solution-centric organizations, with greater flexibility in product and service offerings [3][7][74] - ODA's modular and interoperable nature reduces vendor lock-in, lowers innovation costs, and accelerates time-to-market for new services [61][74][75] - The integration of 5G, edge computing, AI, and IoT will drive ODA adoption, enabling CSPs to offer faster, more reliable, and innovative services [32][68][97] Key Benefits of ODA - **Cost Efficiencies**: ODA reduces the cost of innovating on CSP tech stacks through automation, shorter development times, and universal design principles [25][61][77] - **Faster Deployment**: ODA's cloud platform allows for faster and less expensive deployment and scaling of new propositions [75][112] - **Customer-Centricity**: ODA enables CSPs to offer tailored services and packages, improving customer experience and capturing more value [34][76][92] - **Business Model Innovation**: ODA facilitates the creation of new business models and revenue streams through its flexible and modular architecture [60][76][86] Challenges and Risks - **Security Risks**: ODA increases the attack surface for CSPs, making cybersecurity a critical consideration during the transition [27][64][65] - **Migration Risks**: Integrating legacy systems with ODA can lead to compatibility issues, data migration hurdles, and unforeseen costs [67][77] - **Cultural Change & Skills Gap**: Transitioning to ODA requires proficiency in cloud-native technologies and API management, necessitating investment in training and recruitment [30][83][106] - **Regulatory Compliance**: The telecom industry's stringent regulatory environment demands rigorous adherence to data protection, privacy, and security standards [47][80] Strategic Recommendations for CSPs - **Embrace Innovation**: Actively adopt ODA-related technologies to stay competitive and enhance customer experience [37][101] - **Prioritize Customer-Centricity**: Tailor services based on deep customer insights and data analytics [92][101] - **Drive Operational Excellence**: Continuously optimize processes and infrastructure using agile methodologies [50][103] - **Form Strategic Partnerships**: Collaborate with vendors and partners to access cutting-edge technologies and capabilities [38][103] - **Invest in Workforce Development**: Equip employees with the necessary skills and foster a culture of continuous learning and collaboration [106][103] Future of ODA - ODA is expected to become an industry standard, driven by technological advancements, industry collaboration, and evolving customer expectations [97][100] - The competitive landscape will shift with new market entrants, disruptive business models, and increased focus on differentiation and value-added services [86][97] - CSPs must adapt to the evolving ODA landscape by focusing on innovation, customer-centricity, operational excellence, and strategic partnerships [110][93]

| --- | --- | --- | |-------------------------------------------------|------------------------------------------------------------------------------------------------|------------------| | | | | | VIEWPOINT | | 2024 | | | E N H A N C I N G E M P L OY E E | | | EXPERIENCE | | | | Strategic imperatives for Middle Eastern banks | | AUTHORS | | | | | | The Middle Eastern (ME) banking sector is | significantly reshaped thanks to technological | Yacin Mahieddine | | | advancements, regulatory shifts, and evolvin ...

2024 I M A N A G E M E N T B Y BEAR, NOT FEAR! Empathetic leadership in a world of change and disruption | --- | --- | --- | --- | |-------|-------------------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|---------| | | | | | | | CONTENT | | | | | EXECUTIVE SUMMARY | | 3 | | | 1 . | W H ...

VIEWPOINT 2024 T H E P L A N E T W I L L SEE YOU NOW A sustainability pathway for the healthcare sector AUTHORS The healthcare sector is on the frontline of climate change, but while battling the effects of global warming on population health, it is also contributing to environmental damage. Without robust plans and decisive actions, the sector's global emissions will triple in coming years and stretch health systems to a breaking point. This Viewpoint explores the pathway healthcare organizations can take ...

VIEWPOINT T H E M O B I L I T Y L E A D E R S SURVEY, 2024 Insights & strategic directions from mobility leaders In preparing the fifth edition of the "Future of Mobility" Report, Arthur D. Little (ADL), in a joint effort with BVA Xsight and POLIS, conducted a quantitative global survey to explore the experiences, achievements, and future outlooks of mobility leaders. The study included representatives from local/ regional authorities, public transit authorities (PTAs), public transport operators (PTOs), mi ...

VIEWPOINT ARTHUR LITTI 2024 P I O N E E R I N G A S U S TA I N A B L E F U T U R E F O R H Y P E R - A R I D REGIONS Advanced technology options for greening GCC nations Land degradation poses a real, increasing threat to global food and water security, biodiversity, and economic stability, with the arid and hyper-arid regions of the world facing the most acute challenges. To address this unfolding crisis, Arthur D. Little (ADL) created a robust, data-driven methodology to pinpoint technologies that can hel ...

| --- | --- | |----------------------------------------------------------------------------------------------------|-------------------| | | | | as industry dynamics intensify | | | | Amit Dakshini | | | | | | | | | Abhinav Chauhan | | | | | | Jatin Sharma | | The Indian automotive industry is witnessing shifts in customer preferences toward different body | Andreas Schlosser | | types (BT), such as sport utility vehicles (SUVs), | Krithika Bitla | | premium hatchbacks, and crossovers, as well as | | | feat ...

VIEWPOINT 2024 A I I N C Y B E R S E C U R I T Y How companies can navigate cyber threats & exploit opportunities in the age of AI AI is rapidly evolving from a set of complex expert tools to a user-friendly technology that's substantially impacting the cybersecurity landscape. Even as AI enhances threat detection and response, it provides cybercriminals with multiple new attack methods. Additionally, when AI systems within organizations are not properly secured, they can introduce new vulnerabilities. This ...

2024 VIEWPOINT PARIS 2024 OLYMPICS Lessons learned to build the future of mobility After the Paris 2024 Olympic and Paralympic Games ended in early September, the media, event organizers, and the International Olympic Committee (IOC) evaluated their success in terms of attendance, sports, security, and mobility. In this Viewpoint, Arthur D. Little (ADL) and Hove analyze how the Paris Games delivered on five key strategic items: governance, mobility supply, smart mobility, mobility demand management, and mob ...