Good day, ladies and gentlemen. Thank you for standing by. Welcome to New Technologies' second quarter 2024 earnings conference call. At this time, all participants are in list anonymous. Later, we'll conduct a question and answer session and instructions will follow at that time. As a reminder, we are recording today's call. If you have any objections, you may disconnect at this time. Now, I'll turn the call over to Ms Crystal Lee, Investor Relations Manager of New Technologies. Ms Lee, please go ahead. Th ...

Industry Investment Rating - The BMW i3 has an overall satisfaction score of 8.71, with a satisfaction rate of 83.33%, which is relatively lower compared to its competitors [4] - The Net Promoter Score (NPS) for the BMW i3 is 54.67%, significantly trailing behind its competitors [4][7] Core Viewpoints - The BMW i3 excels in handling, power, and exterior design, with satisfaction scores exceeding 9 and satisfaction rates over 90% [4][36] - The main weaknesses of the BMW i3 are its intelligent driving and smart cabin features, with satisfaction rates below 60% [36] - The BMW i3's configuration, audio system, battery, and range are also areas of concern, with satisfaction rates at or below 70% [36] User Demographics - 87% of BMW i3 owners are under 35 years old, with an average age of 30 [4] - The majority of BMW i3 owners are from middle-income families, with an average annual household income of 335,000 RMB [17][19] - Most owners are from first-tier or new first-tier cities and hold at least a bachelor's degree (67%) [17][19] User Satisfaction - Handling is the top satisfaction point, with 94.7% of owners satisfied, citing the car's solid chassis, precise handling, and effective suspension [37][38] - Power satisfaction is high, with owners praising the timely feedback and strong acceleration, especially in performance mode [39][40] - Exterior design satisfaction is also high, with owners appreciating the youthful, dynamic, and stylish appearance [41][42] Weaknesses - The intelligent cabin has a satisfaction rate of only 51.3%, with many owners finding the voice interaction and entertainment features lacking [54][55] - The assisted driving system has the lowest satisfaction rate at 50%, primarily due to the lack of standard L2-level features [57][58] - The audio system, particularly in mid-to-low trim models, is criticized for having only six speakers, which is considered insufficient [49][50] User Recommendations - Owners recommend improving the car's intelligent features, such as upgrading the smart cabin and making L2-level assisted driving standard [67] - There is a strong call for BMW to stabilize prices and avoid frequent price cuts, which negatively impact brand loyalty and resale value [68] - Owners suggest enhancing the car's configuration, including adding features like 360-degree cameras and electric tailgates as standard [67] Marketing and Product Suggestions - Owners suggest focusing on the car's handling and comfort in marketing campaigns, as these are seen as key strengths [66] - There is a recommendation to increase the battery capacity and improve the range to address concerns about frequent charging [67] - Owners also suggest that BMW should learn from domestic brands in terms of marketing strategies and product promotion [65][66]