Ping An Announces Brand Upgrade of "Ping An Family Doctor"

Core Insights - Ping An Insurance has upgraded its "Ping An Family Doctor" brand to provide a one-stop, proactive health management services system, focusing on chronic disease control and full disease management [1][10][11] Company Overview - Ping An Insurance (Group) Company of China, Ltd. is one of the largest financial services companies globally, with total assets of RMB 11,583.417 billion as of the end of 2023 [7][8] - The company ranked 29th in the Forbes Global 2000 list in 2024 and 33rd in the Fortune Global 500 list in 2023 [7] Health Services Development - The upgraded health management system includes a team of certified family doctors, a 5A standard service process, tailored health management services, and access to 12 scarce medical resources [4][11] - As of 2023, nearly 13 million users held family doctor memberships, with over 98% satisfaction in medical consultation services [3][11] Strategic Focus - Ping An Health aims to consolidate its family doctor service system as its primary business segment, focusing on proactive health management solutions to meet the public's growing medical needs [7][10] - The company plans to invest significantly in the health and senior care ecosystem and strengthen partnerships with financial and corporate clients for stable expansion [7][10] Technological Integration - Ping An Health has developed five significant medical databases and an innovative multimodal medical large language model (LLM) to enhance health management processes [12] - The integration of healthcare and insurance services has proven successful, with over 20 million Ping An Life insurance customers also utilizing Ping An's healthcare services in 2023, achieving a 99% service satisfaction rate [13][15]