TeleVox Practice Edition Honored in Spring 2024 Digital Health Awards

Core Insights - TeleVox's Practice Edition won a Merit award in the Web-Based Digital Health – Portal/Patient Education category at the Spring 2024 Digital Health Awards, recognizing its effectiveness in enhancing patient relationship management [1][3] - The platform addresses key challenges in the healthcare industry, such as inefficient scheduling, poor communication, low patient retention, and reputation management [1][2] Company Overview - TeleVox is a leading provider of omnichannel digital patient relationship management technology, trusted by over 7,000 healthcare organizations, including hospitals and community health centers [5] - The company integrates its platform with electronic health records (EHR) to facilitate automated, personalized, two-way interactions with patients [5] Product Features - Practice Edition utilizes advanced automated systems and generative AI technology to improve patient experiences and reduce staff workload [2][3] - The platform simplifies scheduling workflows, decreases no-show rates, and helps maintain a consistently filled schedule for healthcare practices [2] Industry Recognition - The Digital Health Awards, organized by the Health Information Resource Center, recognized Practice Edition from nearly 700 entries, highlighting its value in the digital health space [3]