Richtech Robotics Celebrates Completion of Installation of ADAM at Ghost Kitchens inside Dawsonville, GA Walmart
WalmartWalmart(US:WMT) GlobeNewswire News Room·2024-07-22 09:59

Core Message - Richtech Robotics Inc announces the installation of its AI-driven robotic beverage system, ADAM, at Ghost Kitchens International Inc, marking the start of a 240-location rollout across the US [1][2][3] Company Overview Richtech Robotics - Provider of collaborative robotic solutions specializing in the service industry, including hospitality and healthcare sectors [6] - Mission is to transform the service industry through robotic solutions that enhance customer experiences and empower businesses [6] - ADAM system equipped with cutting-edge AI technology, designed to automate drink preparation and improve operational efficiency [2][3] Ghost Kitchens - Operates restaurants across Canada and the US, with plans to expand to over 240 locations in the US in 2024 [7] - Features multiple national brands, innovative technology, and serves both walk-in and delivery customers [8] Partnership Details - Richtech Robotics and Ghost Kitchens signed a non-binding Letter of Intent (LOI) to deploy ADAM across 240 Ghost Kitchens locations [3] - Richtech Robotics will handle programming, maintenance, and repair of ADAM systems, while Ghost Kitchens manages staff, logistics, and leasing [4] - ADAM operates through a fully integrated touchscreen point-of-sale system, offering customized beverages and engaging customers with intelligent conversation AI [4] Operational Impact - ADAM aims to deliver consistent, high-quality beverages, enhance operational efficiency, and improve customer satisfaction [2][3] - Human staff can focus on creating meaningful connections with guests, elevating the overall customer experience [3] - Positive customer feedback at the Dawsonville location underscores ADAM's potential to transform the service industry [3] Strategic Goals - The partnership aims to enhance behind-the-register efficiency and increase customer engagement at Ghost Kitchens' Walmart locations [3][4] - Richtech Robotics expects ADAM to significantly improve operational capabilities at Ghost Kitchens' locations [4] - Ghost Kitchens anticipates the collaboration will improve customer experience and drive further awareness and success for both companies [4] Industry Impact - Richtech Robotics is among the few companies pioneering the integration of AI and robotics into everyday business operations [2] - The installation at Ghost Kitchens in Dawsonville sets the stage for future advancements in the food and beverage industry [5]