Upwork Study Finds Employee Workloads Rising Despite Increased C-Suite Investment in Artificial Intelligence

"Our research shows that introducing new technologies into outdated work models and systems is failing to unlock the full expected productivity value of AI," said Kelly Monahan, managing director of The Upwork Research Institute. "While it's certainly possible for AI to simultaneously boost productivity and improve employee well-being, this outcome will require a fundamental shift in how we organize talent and work." For many workers, the path to achieving the productivity gains that employers expect is not ...