Group 1 - The Bear Cave has released a bearish report on Five9, claiming that management has misled investors regarding the impact of AI on the company's business [1][2] - Five9 has not posted an annual profit since its IPO in 2014, and despite strong revenue growth, it recently lowered its revenue guidance, raising concerns among investors [3] - CEO Mike Burkland stated that AI is beneficial for Five9, expecting only 5% to 15% automation due to AI, while the company has also announced a workforce reduction of about 7% [4][5] Group 2 - The Bear Cave argues that Five9 is a "major AI loser" and is facing pressure as large companies cut spending on call centers [2][4] - The recent layoffs may indicate that management lacks confidence in its optimistic outlook regarding AI [5]
Short Seller Sets Sights On Five9 Stock: 'Company Is A Major AI Loser Racing Towards Irrelevance' (CORRECTION)