CenterPoint Energy is Taking Key Actions to Prepare and Respond To Impact of Tropical Storm Francine

Core Points - CenterPoint Energy is actively preparing for Tropical Storm Francine by mobilizing resources and coordinating with local authorities [3][4][5] - The company has activated its Emergency Operations Center and deployed over 1,300 vegetation management workers to clear hazardous vegetation [2][5] - A total of 1,850 frontline workers are pre-staged, with an additional 1,625 workers identified for potential deployment [2][5] Preparation Actions - Emergency Operations Center was activated at 8 PM CT on September 8 [5] - 600 local vegetation management workers have been deployed, with an additional 700 mutual assistance workers secured [2][5] - Four crew staging sites are being prepared to ensure rapid response post-storm [5] - Outreach has been conducted to 3,000 Critical Care Residential and Chronic Care customers [5] - Additional call center staff have been organized to manage increased call volumes during the storm [5] Customer Communication - Customers are encouraged to enroll in the Power Alert Service® for outage updates [6] - A new cloud-based Outage Tracker has been introduced to provide real-time outage information [6] - Safety and preparedness tips are being shared with customers through various platforms [7] Company Overview - CenterPoint Energy serves over 7 million metered customers across multiple states and has been in operation for over 150 years [8]