EXCLUSIVE: AI To 'Turbocharge' Alibaba's Cloud In Bid To Rival Microsoft, Amazon, Says Strategist

Alibaba Group Holdings Ltd BABA BABAF isn't just aiming to dominate e-commerce—it's positioning itself as a major player in the AI revolution. AI-Powered Sales Assistants, Marketing Tools According to Derek Yan, Senior Investment Strategist at KraneShares, generative AI could transform Alibaba's customer service, sales, and marketing by enabling real-time, natural conversations with customers. "The company is already experimenting with AI-powered sales assistants and marketing tools," Yan says, which could ...